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Changing Climate
Social marketingunderscores
the importance of strategically
delivering programs so that they
target specific segments of the
public and overcome the barriers
to this segments engaging in the
behavior
(McKenzie-Mohr, 2000, p. 594).
Defras framework for pro-
environmental behaviours,
January 2008
Evidence and Principles and
Behaviour goals Segmentation
consumer insight approaches
STRATEGY
Source: DEFRA (2008)
Impact High CO2 impact High impact and
Who is Avoid
unnecessary (CO2) 1,000kg/hh common behaviour
doing flights (short
haul)
what
Use more
efficient vehicles
Adopt lower
impact diet
Buy energy
More responsible
efficient products
water usage