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Order Management
Activation
Provisioning
Scenario
Order Management
Order Management
Validation Process:-
Orders can be validated as the data is entered and/or validation after all the data has
been entered.
Product Configurators:-
Products/solutions that validate order data as they are entered and walk the user through the
product configuration process
Functions of Order Management
Order Decomposition :-
A single customer order can be decomposed into one or more service requests,
typically based on service types or quantities, in order to be able to fulfill an
order.
For example, if a customer order contains both a VoIP order and a phone line order, two
service requests would be created, one each for VoIP and the phone line, each of which
would be sent to the appropriate provisioning systems.
Features of Order Management
Work Order automates and tracks the progress of each activity in the
provisioning process, overseeing that all activities are executed at the right
time and in the appropriate order.
Work Order enables service providers to create order templates based on
their internal business rules and processes. Individual users and work groups
in an operator's organization are assigned activities, and as each step in the
process is completed, Work Order's Workflow Engine progresses to the next
step in the process.
Benefits of Provisioning
Scripting Engine:-
Processes Activation scripts for each managed device.
Applies a set of validation rules to each script.
Produces activation tasks.
Components of Activation
Task Scheduler:-
timely executes of tasks according to their rank or priority.
Roll-Back Support:-
Minimizes the time and effort required to
Reverse activation settings
Suspend the process
Reschedule unsuccessful operations.
Activation Adapters:-
Facilitates interaction with the network equipment and server operating systems.
Functions of Activation