Beruflich Dokumente
Kultur Dokumente
Medium
Barrier
SENDER RECEIVER
(encodes) (decodes)
Barrier
Feedback/Response
Barriers to communication
Noise
Inappropriate medium
Assumptions/Misconceptions
Emotions
Language differences
Poor listening skills
Distractions
Types of Communication Skills
Written skills
Telephone skills
Face-to-face skills
Mass Communication
Verbal Communication
Non-verbal Communication
Verbal communication
sandwich approach
The following feedback sandwich: