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What is the scope of this project? Has it changed since the Project Charter was
issued?
All IT investments that are considered developmental must participate in using Earned
Value Management and report the results in the Monthly Performance Reviews. These
projects define the scope of this project; i.e. focus on the procedures these projects follow
in capturing their costs.
No the project scope has not changed and is not expected to change. The Project
Charter is fairly specific as to scope.
Do you have some idea on what our current performance or defect rate is?
Not yet, we have to sample the data to fully understand how high the error rate is.
However, our discussions with System Administrators indicates that most projects are not
fully compliant with entering all timesheets. This problem also exists with expense entries;
i.e. not all vendor invoices are entered. So we suspect that the error rate is extremely high.
What quality control reviews were conducted to ensure work products were
acceptable?
The project team submitted all work products to the PMO Staff for review and approval. We
also sought out guidance from the CIO Leadership Council members; especially those who
are Six Sigma Black Belts since this project is following the DMAIC Six Sigma approach.