Beruflich Dokumente
Kultur Dokumente
COMMUNICATION
WEC 8013
01 SPEAKING SKILLS
DIPLOMA SEMESTER 4
KOLEJ VOKASIONAL MUAR
COMMUNICATION SKILLS
Public speaking is one of the most important and most dreaded forms of
communication.
Speech anxiety, is the most common fear people have across the globe. It is easy
to be the student who sits in the back of the classroom and avoids raising his or
her hand to dodge such situations.
But in the working world, public speaking is a vital skill to have and to hone. It
effects simple, everyday interactions between coworkers, bosses and employees,
marketing professionals and clients, etc
Why Public Speaking is Important:
To Win Over the Crowd
The power of persuasion can carry you far and it all starts by honing
those public speaking skills.
Differentiates you in the Helps you avoid career Make you way more
workplace risks promoteable
TYPES OF SPEECHES
Informative Demonstrative
Speech Speech
It highlights the key logical elements. i.e. what points are being
made to logically support the core message?
- Introduction
- Body
- Conclusion
Similarly, the basic speech outline template for logical elements :
Put these together, and you have the start of a generic speech outline:
- Introduction Establish topic and core message; list supporting points
- Body
Supporting Point One
Supporting Point Two
Supporting Point Three
Conclusion Recap main points; summarize core message; call-to-
action
It is surprising how well this simple 3-part outline template works for a
wide range of speech topics. Incidentally, this same basic
formula can be seen in novels, short stories, movies, plays, reports,
business briefings, emails, memos, and many other forms of
communication.
TEN Tips for Successful Public
Speaking
Know the Don't
Relax
room. apologize
Concentrate
Visualize
Know the on the Gain
yourself giving
audience message not Experience
your speech
the medium
Realize
Know your
people want Be positive
material
you to succed
Example: Story-based Outline
Example: Story-based Outline
Some people believe that stories are the best building blocks for speeches. For
example, in The Story Factor (Annette Simmons), the author claims that storytelling is the
key to business communications.
Attention grabbing opening which introduces the topic and core message
Tell a story.
Make a point
Tell another story.
Make another point.
Tell another story.
Make another point
Memorable conclusion which ties together all three stories to support the core
message.
Example: Factual Speech Outline
If you are having difficulty finding a topic, it helps to realize that it's not
the topic that makes a speech effective. There are no "bad" topics, but
there are inappropriate or poorly developed ones. At this stage you
should focus on choosing a topic:
that you have some knowledge about, or wish to gain knowledge
about.
that you care about.
that is appropriate for the audience and the setting.
Six Delivery Tips
PLAN
PREPARE
POLISH
PRACTICE
PRESENT