Sector: Tourism

Qualification :
Food and Beverage
Sector
Service: Tourism
NC II
Qualification: Food and: Beverage Services NC II
Unit of Competency
Unit of Competency
Provide Food and : Provide Food and Beverage
Services To Guests
Beverage Services to
Module Title : Providing Food and Beverage Services
Guests To Guests
Module Title :
Providing Food and
Beverage Services to
Guests
 Learning Objectives

Familiarize steps in presenting the

bill
Enumerate standards in presenting
the bill
Demonstrate ability in presenting
the bill
What is a bill?
A bill is an itemized account
of the cost of goods
sold/consumed. In most
dining rooms, it is necessary
to hold the bill until the
guests ask
for it.
 Presenting the Bill

1. If there is more than one couple

in the group (especially tourists),
ask if they prefer separate checks.
This will save time and eliminate
confusion later when the check is
presented for payment or
signature.
2. Complete the informa-
tion in the order slip as to
the number of guests,
table number, date and
your name so that the
guest could properly
accomplish the same.
3. A guest's check should not be
presented to the guest unless it
has been totaled with the
percentages of service charge
and tax added. Be sure that the
amount of check is correct to
avoid misunderstanding and ill-
will.
 4. When the guest
signs his check, make
sure that it is signed
properly. Turn it over
to the cashier on duty
for immediate
processing
5. In most dining rooms
of first class category, it
is customary to hold the
check until the guest's
check is already properly
totaled.
 Present the
6.

guest's check
face down on a
small tray at the
guests left side.
 Please watch the short
video presentation for
further enhancement in
presenting the bill to the
guests.