Final Communication Plan:

Recommendations to Help Improve Employee

Satisfaction

EVAN SELA JEWEL PAUL CHAD CHRISTIAN

MOLNAR BRITTON BRUNDRETT ANDERSON STANGER LEHMAN
AGENDA
Addressing the Issue of Employee Satisfaction
Root Cause Analysis and Identify the Disconnect between Company
Narratives
Background and Analysis of the Issue
Present Qualitative/ Quantitative Data and Explain
Repercussions
Recommendation 1: Listening Workshops
Bridging the Manager/Employee Relationship Gap and the Outcome

Recommendation 2: Improve Work-Life Balance

Improving Work Efficiency to Cut Hours, Focus on Health/Wellness, and the Outcome

Recommendation 3: Focus on Developing Our Youth

Speed up/ Establish a Promotion Timeline and the Outcome

Conclusion and Moving Forward

Projected Budget, ROI, and Timeline
STEPS TOWARDS SUCCESS

Where We Stand Today The Issue of Employee

Satisfaction

Recommendations
Issues in the Company Cause Dissatisfaction

Outdated Policies & Culture

Too
Bureaucratic
Minimal Interpersonal Communication

Employees Too Many Hours

Poor Work-
at Boeing WHY?
Life Balance
Are Not Extensive Traveling
Satisfied
Lack of Aging Workforce
Promotion/
Growth
Seniority Privilege
Data Suggests:
Older Employees Believe Too Political &
Newer Believe No Room for Promotion

69% 31%
Reviews from GlassDoor Highlight Issue

What
does
this tell
us?
Recommendation 1: Effective Listening Workshops Facilitate
Communication
Too Political/Bureaucratic
- Outdated policies & culture
- Minimal interpersonal communication

Rotating weekly workshops:

- Healthy conflict & honest conversations
20 % of time

50
- Team bonding activities (ex: Googles 20% Time)

Increase employee job satisfaction & organizational commitment % of projects

(both affective and normative)

Correlation= +0.5
Job Satisfaction Organizational Commitment
IN TODAYS TIGHT LABOR
MARKET, PROPER WORK-LIFE
BALANCE PRACTICES ARE
ESSENTIAL FOR EMPLOYEE
RETENTION.
-Paul Wolfe, Senior Vice President, HR Indeed
Recommendation 2: Promote Work-Life Balance
Too Many Extensive
Hours Traveling
Leisure Day for Mobile
Head Clearing Seminars
Employees

Mental Refocus Promote Downtime and Relaxation

Increase Productivity Increase Affective Commitment

Recommendation 3: Developing Our Youth

Promotion Company Growth

Set Clear Guidelines Build Confidence Retention

Communication Channels

Workshops Seminars Developing Youth

Manager Social Media Face-to-Face

Cascade Meetings

Manager Wellness Video

Dialogue Committee Conferencing

E-mail Surveys Leader

Presentation
Going Forward

Explain new Collect data on

Implement
programs to E-mail survey initial Analyze Budget
Changes
employees responses

Analyze
Take sample Analyze target E-mail surveys
Focus on target responses and
from each groups over out to target
groups compare to
target group next 3 months groups
initial

Interview 10
Implement
employees in Gather
suggested
each target responses
changes
group
ANY QUESTIONS?