ORGANIZATIONAL BEHAVIOR

T E N T H E D I T I O N
OBJECTIVES AFTER STUDYING THIS CHAPTER AND
LISTENING TO MY LECTUER,I HOPE THTAT
YOU WILL BE ABLE TO:

1. Define organizational behavior (OB).

2. Describe what managers do.
LEARNING

3. Explain the value of the systematic study of

OB.
4. List the major challenges and opportunities
for managers to use OB concepts.
5. Identify the contributions made by major
behavioral science disciplines to OB.
O B J E C T I V E S (contd)

6. Describe why managers require a knowledge

of OB.
7. Explain the need for a contingency approach
to the study of OB.
LEARNING
What Managers Do

Managerial Activities
Make decisions
Allocate resources
Direct activities of others
to attain goals
Where Managers Work
Management Functions

Planning Organizing

Management
Functions

Controlling Leading
Management Functions (contd)
Management Functions (contd)
Management Functions (contd)
Management Functions (contd)
Mintzbergs Managerial Roles

EXHIBIT 1-1a
Mintzbergs Managerial Roles (contd)

EXHIBIT 1-1b
Mintzbergs Managerial Roles (contd)

EXHIBIT 1-1c
Management Skills
Effective Versus Successful Managerial
Activities (Luthans)

1. Traditional management
Decision making, planning, and controlling
2. Communications
Exchanging routine information and processing
paperwork
3. Human resource management
Motivating, disciplining, managing conflict, staffing,
and training
4. Networking
Socializing, politicking, and interacting with others
Allocation of Activities by Time

EXHIBIT 1-2
Enter Organizational Behavior
Contributing Disciplines to the OB Field

EXHIBIT 1-3a
Contributing Disciplines to the OB Field (contd)

EXHIBIT 1-3b
Contributing Disciplines to the OB Field (contd)

EXHIBIT 1-3c
Contributing Disciplines to the OB Field (contd)

EXHIBIT 1-3d
Contributing Disciplines to the OB Field (contd)

EXHIBIT 1-3f
There Are Few Absolutes in OB

Contingency
x Variables y
Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
Challenges and Opportunity for OB (contd)
Improving People Skills
Empowering People
Coping with Temporariness
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior
Basic OB Model, Stage I

EXHIBIT 1-6
The Dependent Variables

x
The Dependent Variables (contd)
The Dependent Variables (contd)
The Dependent Variables (contd)
The Dependent Variables (contd)
The Independent Variables

Independent
Variables

Individual-Level Group-Level Organization

Variables Variables System-Level
Variables