Beruflich Dokumente
Kultur Dokumente
http://www.getthejob.com.au/jobinterview/bodylanguage.htm
http://www.sideroad.com/Business_Etiquette/business-body-
language.html
http://www.charlestonschoolofprotocol.com/N5_News_Detail.asp?pid=68
&ID=179
http://www.corporateicon.com/morearticlesbycorpicon.html
Why is body language so important?
Body language speaks louder than words.
When we communicate:
7 % of the message comes from the words
we use
38 % comes from the tone we use
55 % comes from our body language
Body language helps form the first
impression that people have of us.
Body language does not lie; it reveals the
real us.
The Handshakes
Ingredients of a Good Handshake
Make eye contact and smile.
Hold the person's hand firmly.
Shake web-to-web, three times maximum.
Maintain constant eye contact.
Radiate positive aura.
Meanings behind handshakes
Controller
A person extends his hand to you, web-to-web,
and as soon as your hands are linked, he purposely
maneuvers his hand onto the top. He's telling you
he wants to be in charge.
Meanings behind handshakescontinued
Sandwich
Use this one only with people you know. When you
envelop another person's hands, you are invading
their private space ... where you are to be only
when invited. This handshake is also known as the
politician's handshake ... which may be cause
enough for most people to avoid it!
Meanings behind handshakescontinued
Dead Fish
Imagine rubbing a scaly, dead fish in your hands ...
and you got the picture. Your hands typically are
wet for two reasons: You are nervous or you have
been holding a cold beverage in your right hand
and move it to your left just before you shake
hands. In either case, it is extremely unpleasant
for the receiver. If you experience anxiety, wipe
your hands on a napkin, the tablecloth or even
lightly on your clothes. As for the beverage, use
common sense.
Meanings behind handshakescontinued
Limp Fingers
Women, far more than men, extend their fingers
rather than their entire hand. It can be painful for
the extender, when she is greeted by a man who
shakes with his forceful grip. One of the ways to
combat this syndrome is to always extend you full
hand (never cup it) horizontally, even if your grip
is light.
Handshake Blunders
Controller
Sandwich
Dead fish
Limp fingers = Shaking the tips of the finger may
be perceived as a lack of self confidence.
Energetic arm pump - Can sometimes be
perceived as insincere.
Extending your arm with your palm facing down -
This may be be seen as disrespectful.
Cultural variations in handshakes
In the U.S., the handshake is most often effusive.
There are several pumps of the arm, and a strong grip
delivers an unspoken message of confidence.
In France, one pump is considered sufficient, and the
pressure is generally lighter.
A light, lingering handshake is generally more favored
in Latin America, and to withdraw the hand too quickly
could be interpreted as an insult.
In Japan, a formal bow usually precedes the handshake.
http://www.youtube.com/watch?v=ZV_VpXVMVqw
(meeting Pepsi race car driver, Jeff Gordon)
Posture
Which posture shows more confidence?
Standing with: