ORGANIZATION BEHAVIOR1

INDUSTRIAL VISIT

TO

By
Group-1, Section A

Ruchika Sinha 179878001

Rajkamal Upadhyay 179278102
Gottipalli Naveen 179278086
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Objective of our visit
To augment the classroom learnings with the real-life functioning at the industry
level and gain an insight of the processes and dynamics at play in organizations.

The broad objective of our visit is to enhance our practical knowledge and
understand the mechanisms established for effective running of the company.

In organizational behaviour course, we learnt about various dimensions of human

behaviour like teamwork, motivation, leadership, conflict management etc. and how
they can affect one's working in an organization.

To get a deeper understanding of the same concept and to see how it is realized in an
organization, we visited Esmech Equipment Pvt. Ltd in Thane.

We chose to visit Esmech equipment private limited as the company has both blue
collar and white collar employees working under same roof.

This mix helped us in better understanding how human behaviour help in better
functioning of the company.
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Our Approach to the company

With the help of Mr. A Sharma from Simplex Infrastructure Limited, we contacted 2
companies named Bhushan steels and KEC international.

Due to certain internal constraints, these companies were unable to give us the
opportunity to make industrial visits. Then, we contacted Esmech equipment Pvt. Ltd.

First we had a telephonic conversation with Mr K.B. Sharma, Senior Vice President of
Esmech Equipment Private Limited. We told him about our objective of visit. After this
he told us to drop a mail consisting in detail our objective, and set of questionnaires to
be asked.

They agreed to our request and gave us a date & time for industrial visit to Esmech
which is a manufacturing company.
Esmech Equipment Private Limited 4
Started in 1981 with 7 workforces.

Joint venture with German company

SMS group (Steel melting shop)
specialised in mining, refining,
manufacturing and equipment.

SMS group share of 51% and Esmech

share of 49%.

Managing board of 3 Germans and 2

Indians.

Annual turnover of 350 crores with a current manpower of 700 employees including
contractual labour.

Esmech Equipment Pvt Ltd produces steel discs cold rolling mills for other companies
(Tata, Jindal, SAIL).

2 factories in Thane & Wada(67 kms apart)

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Insights from the visit

Employees at Esmech Equipment Pvt ltd are motivated because of free environment,
multiskill development by job rotation, flexible timings, transparency and trust on the head
of departments.

Whenever an employee gives some suggestion related to work in the organisation it is given
proper attention by the head and after discussing its pros and cons with all the stakeholders,
final decision is taken.

All the employees of the organisation work as a team together and fill in for each others
work in case somebody is not available. Culture of the organisation has been made like a
family by its founders. Many employees are working here since its inception which gives
them a sense of united team.

Conflicts are resolved in an organised manner. System has been established to take care of
such issues in a friendly manner and it is done by respective heads or committee.

Blue collar employees stick to their timings as they are paid on daily basis and white collar
employees are flexible in their timings which affects their punctuality at work.
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Conclusion

Employees in an organisation give more weightage to affiliation over money and

power.

When employees work for the betterment of their organisation, they also grow with it.
Their communication skills, technical skills & overall personality are improved which
help them grow in their personal as well as professional life.

The involvement of senior management or founders with the hierarchically lower

employees helps in motivating them and create a friendly environment at work place.

For conflict resolving, there should be proper channel in organisations and it should be
resolved at the earliest.

Being future manager, we need to consider the aspect of managing time and showing
punctuality at the workplace so that our subordinates get inspired by us.
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Recommendations

Currently, there are no team building exercises done in the organisation. Activities
like outing, fun games etc. can be conducted to strengthen the sense of team in
employees.

For every employee, there has to be clearly defined goals and work requirement.
Properly defined workflow will further motivate the employees to put efforts for
their work.

Each and every employee should be told about the vision of the company and its
significance should also be told to them. After this, their work should be defined in
a manner so that employees feel that their efforts are in line with companys vision.
It will give a sense of meaning to their work.

For conflict handling of white collar employees as well there should be a separate
panel consisting of members from different departments.
Moments with Employees

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Appraisal Form 9
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Interaction with Mr. K. B. Sharma, Vice-President:

1. How frequently team building activities like outing, fun games, etc. are
conducted?
That is not in the company policy. But company takes Picnic whenever any milestone
is achieved.
2. How are conflicts handled & solved in the team?
Workers disputes are taken to Workers committee which comprises of 7 members
including the Head. The dispute is verified and the worker who is found wrong shall
be asked for apology. The conflicts for employees are resolved by the respective
Head of the departments. All the workers are also observed in the factory.

3. How frequently general stand-up meetings are conducted in the team so

as to enhance ones communication skills?

Meeting of all the Heads in both the factories on every Thursdays at 11.00 AM to
discuss the existing & upcoming projects.
4. Are there any situations where you have to work on project on 12
short notice where other employees were not available?
There are situations where we have to work on projects on short notice. All the
employees support projects when required. Their efforts are also recognised by the
organisation and reflected in the final increments.

5. How do the team come on to common solution in case of different opinions?

Discussion with all the heads and the Pros & Cons of each suggestion are
assessed. Suggestions which are best & viable are forwarded to the Board & final
decision is made by the Board itself.
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Interaction with Mr. K. B. Sharma, Vice-President:

1. How frequently team building activities like outing, fun games, etc. are
conducted?
That is not in the company policy. But company takes Picnic whenever any milestone
is achieved.
2. How are conflicts handled & solved in the team?
Workers disputes are taken to Workers committee which comprises of 7 members
including the Head. The dispute is verified and the worker who is found wrong shall
be asked for apology. The conflicts for employees are resolved by the respective
Head of the departments. All the workers are also observed in the factory.

3. How frequently general stand-up meetings are conducted in the team so

as to enhance ones communication skills?

Meeting of all the Heads in both the factories on every Thursdays at 11.00 AM to
discuss the existing & upcoming projects.
4. Are there any situations where you have to work on project on 14
short notice where other employees were not available?
There are situations where we have to work on projects on short notice. All the
employees support projects when required. Their efforts are also recognised by the
organisation and reflected in the final increments.

5. How do the team come on to common solution in case of different opinions?

Discussion with all the heads and the Pros & Cons of each suggestion are
assessed. Suggestions which are best & viable are forwarded to the Board & final
decision is made by the Board itself.
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Personal interview with the remaining employees:

1. What keeps you motivated at the work place to put forward your best efforts?
Mr. Manish Bore: Motivate people to work freely with friendly environment. Company listens &
considers variety of opinions of employees. Two factors Hesitation & Threat are not a part of this
company.
Ms. Hema: There is good support from employees & senior colleagues.
Mr. Kolhadkar: Company delivers right reason for the work. Work satisfaction is also another factor.
Mr. Sashi: Being a member of the company from the initial stages and growing with the company
has motivated me to keep working. Also, salaries are good for the work we do. Same wages even if
the company is in losses.
2. Have you ever felt like underperforming knowingly because of anything related to you
workplace?
Mr. Manish Bore: No.
Ms. Hema: No.
Mr. Kolhadkar: No. No misunderstanding atmosphere & no union. Support for employees when
need in cash is provided. No shouting & no harassment. But not able to perform in some
measures. There are dependency on Heads.
Mr. Sashi: No.

3. Do you think you have been fairly rewarded for you efforts?
Mr. Manish Bore: Yes.
Ms. Hema: Yes
Mr. Kolhadkar: Yes
Mr. Sashi: Yes
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4. Is there anything which you think if improved at your workplace will give your performance
a boost?
Mr. Manish Bore: The company has grown from small to big industry. So new ERP system has
been implemented and under development. Trainings are required in any field like behaviour,
Attitude etc.
Ms. Hema: strengthening of the group is needed from every department.
Mr. Kolhadkar: Need to have more assistants. Evolvement of Performance appraisals over years
from personal management to Digital grades. Further improvement in appraisals are needed.
5. What will motivate you more out of position, money, recognition and affiliation?
Mr. Manish Bore: Affiliation.
Ms. Hema: Affiliation-Attachment with work
Mr. Kolhadkar: Money-Certainly, Recognition-Fairly, Affiliated-Rules, Timings-flexibility

6. Whether your job has clearly defined goals?

Mr. Manish Bore: Yes.
Ms. Hema: Company decides work and perform accordingly
Mr. Koladkar: Yes, certain things need to be improved in the company like HR involvement in the
company. The company needs to be more structured and organized in workflow.

7. Do you think your efforts in organization lead to your personal growth as well? If yes, how?
Mr. Manish Bore: Yes: Expressing our views. Free culture.
Ms. Hema: Yes (Personality development, Public speaking-Communication skills)
Mr. Sashi: Yes, company has given me the opportunity to develop cross functioning skills. Cue to
job rotation, transformation from peon to workers head happened.
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8. On a scale of 1 to 5 (5 being the highest), how much do you think your efforts are in line
with the companys vision?

Mr. Manish Bore: 4

Ms. Hema: 3~4
Mr. Koladkar: 3
Mr. Sashi: 5

9. Do you think you have a participation in decision making at your work place?
Mr. Manish Bore, Ms. Hema, Mr. Koladkar, Mr. Sashi: Yes

10. On a scale of 1 to 5 (5 being the most satisfactory) please rate how much are you
satisfied in the following aspects:

K. B. Sharma Manish Bore Hema Sashi Kolhadkar

Psychological Needs 4 5 5 5 5

Safety 4 4 5 4 4

Social 4 4 5 5 4
Esteem 4 4 5 4 4

Self-Actualization 4 4 5 4 3