2 IPT Configuring-Cisco-CME

Configuring Cisco CallManager
Express (CME)
Cisco Networking Academy Program
IP Telephony 2005 Cisco Systems, Inc. All rights reserved. Cisco Public 1
Overview of Cisco CME
What is Cisco CallManager Express?
Cisco CME
Trunks
PSTN
WAN
Call processing for small to medium sized

deployments
VoIP integrated solution
Up to 120 IP phones
IOS based solution
What is Cisco CallManager Express?
(Cont.)
Select IOS based platform

Multiservice access routers
2600XM
3700 1700
How Does Cisco CallManager Express
Work?
Connection(s) to PSTN
Analog
Digital
PSTN
How Does Cisco CallManager
Express/Cisco Unity Express Work? (Cont.)
PSTN H.323 between Cisco

CME systems
H.323
H.323 WAN
WAN
H.323 SIP
PSTN Gateway
and IP to IP
Gateway
functionality
PSTN
PSTN
Differences between Traditional
Telephony and VoIP
Basic Components of a Telephony
Network
Central Office Switches
What Is a PBX?
Basic Call Setup
Digitizing Analog Signals
1. Sample the analog signal regularly

2. Quantize the sample
3. Encode the value into a binary expression
4. Compress the samples to reduce bandwidth
(multiplexing), optional step
Nyquist Theorem
Quantization
Example: ITU
ITU standards:
G.711 rate: 64 kbps = (2 x 4 kHz) x 8 bits/sample
Example: Source Compression
High-quality voice at low bit rates, processor

intensive
G.728: LDCELP16 kbps
G.729: CS-ACELP8 kbps
G.729A variant8 kbps, less processor intensive, allows
more voice channels encoded per DSP
Annex-B variant VAD and CNG
Real-Time Transport Protocol
Provides end-to-end network functions and delivery

services for delay-sensitive, real-time data, such as
voice and video
Works with queuing to prioritize voice traffic over
other traffic
Services include:
Payload type identification
Sequence numbering
Timestamping
Delivery monitoring
RTP Header Compression
RTP header compression saves bandwidth by

compressing packet headers across WAN links
When to Use RTP Header Compression
Narrowband links
Slow links (less than 2 Mbps)
Need to conserve bandwidth on a WAN interface
Challenges and Solutions in VoIP
Reliability and Availability
Traditional telephony networks claim 99.999%

uptime
Data networks must consider reliability and
availability requirements when incorporating voice
Methods to improve reliability and availability
include:
Redundant hardware
Redundant links
UPS
Proactive network management
Bandwidth Implications of Codec
Data Link Overhead
Ethernet: 18 bytes overhead

MLP: 6 bytes overhead
Frame Relay: 6 bytes overhead
Cisco CME Features and Functionality
Supported Protocols and Integration
Options (Cont.)
FAX ATA
H.323
ATA Skinny
Analog
V
Skinny
Analog Phones
Options
Skinny Client Control Protocol (SCCP)

Cisco proprietary
Call Control protocol
Lightweight protocol
Low memory requirements
Low complexity
Low CPU requirements
Options (Cont.)
H.323 Protocol
Supports Voice, Video, and Data
Industry Standard
Complex protocol
Higher complexity than Skinny protocol
CAC functionality is part of the protocol
Authentication is part of the protocol
Options (Cont.)
CallManager
H.323 Connections Cluster
Vmail
PSTN
CME
H.323
H.323
H.323
WAN
V H.323 CME
Recommended
Options (Cont.)
Cisco CME can register to a H.323 gatekeeper thereby

ensuring the WAN is not oversubscribed
H.323
WAN
Register Register
1000 2000
2095551000 3095552000
Gatekeeper
Register Extension number Register Extension number
and/or E.164 number and/or E.164 number
Options (Cont.)
SIP Protocol
Emerging standard
Vendor specific in most cases
Higher complexity than Skinny protocol
Authentication is part of the protocol
Based on other well known protocols
Options (Cont.)
CallManager
SIP Connections Cluster
Vmail
PSTN
CME
H.323
SIP
SIP
WAN
V SIP CME
H.323 is recommended today

Cisco CME Network Parameters
Auxiliary VLANs
Prevent unnecessary IP address renumbering

Simplifies Quality of Service (QoS) configurations
Separates Voice and Data traffic
Requires two Virtual Local Area Networks (VLANs)
one for Data and one for Voice
Requires only one drop down Ethernet for the
CallManager Express IP phone and the PC plugged
into the phone
Auxiliary VLANs (Cont.)
IP Addressing Deployment Options
IP Phone + PC on same IP Phone + PC on same switch
switch ports Recommended ports
171.68.249.100 171.68.249.100
171.68.249.101 10.1.1.1
Public IP addresses IP Phone uses private Network
IP Phone + PC on separate switch ports IP Phone + PC on separate switch ports

171.68.249.101 171.68.249.100 10.1.1.1 171.68.249.100
Public IP addresses IP Phone uses private network
Configuring Auxiliary VLANs
An access port able to handle 2 VLANs

Native VLAN (PVID) and Auxiliary VLAN (VVID)
Hardware set to dot1q trunk
Tagged 802.1q (Voice VLAN)
Untagged 802.3 (Native VLAN)
Configuring Auxiliary VLANs - Switching
Review
Address learning
Forward/filter decision
Loop avoidance
Configuring Auxiliary VLANs (Cont.)
Example 3550 switch or EtherSwitch Network Module

Console(config)#interface FastEthernet0/1
Console(config-if)#switchport trunk encapsulation dot1q
Console(config-if)#switchport trunk native vlan 1
Console)config-if)#switchport access vlan 12
Console(config-if)#switchport mode trunk
Console(config-if)#switchport voice vlan 112
Console(config-if)#spanning-tree portfast
802.1q trunking is enabled on the port

The access VLAN is used for the PC plugged into the IP
phone
The voice VLAN is used for voice and signaling that originates
and terminates on the IP phone
Spanning tree portfast enables the port to initialize quickly
Configuring Auxiliary VLANs (Cont.)
Switch# show interface fa0/17 switchport
Name: Fa0/17
Switchport: Enabled
Administrative mode: trunk
Operational Mode: trunk
Administrative Trunking Encapsulation: dot1q
Operational Trunking Encapsulation: dot1q
Negotiation of Trunking: Disabled

Access Mode VLAN: 0 ((Inactive))
Trunking Native Mode VLAN: 12 (VLAN0012)
Trunking VLANs Enabled: ALL
Trunking VLANs Active: 1-3,5,10,12
Pruning VLANs Enabled: 2-1001
Priority for untagged frames: 0

Override vlan tag priority: FALSE
Voice VLAN: 112
Appliance trust: none
Configuring Auxiliary VLANs - Router
Configuration
802.1q trunk
Trunk on a router
interface fastethernet 1/0.1
encapsulation dot1q 10
ip address 10.10.0.1 255.255.255.0
VLAN 10
interface fastethernet 1/0.2
encapsulation dot1q 20
ip address 10.20.0.1 255.255.255.0
VLAN 20 ...
DHCP Service Setup
Dynamic Host Configuration Protocol

Assigns an IP addresses and subnet masks for one
or more subnets
Optionally can assign a default gateway
Optionally can assign DNS servers
Optionally can assign other commonly used
servers
The DHCP scope can be customized to assign a
TFTP server to IP phones
Best practice is to configure a DHCP scope for the
IP phones
DHCP Service Setup (Cont.)
DHCP Service Options

Single DHCP IP Address Pool
Separate DHCP IP Address Pool for Each Cisco IP
Phone
DHCP Relay Server
DHCP Service Setup (Cont.): Phone Bootup
On the Cisco CME router a DHCP

The IP phone powers on Scope can be configured. The
scope should define the following:
The phone performs a Range of available IP addresses
Power on Self Test (POST)
The subnet mask
The phone boots up A default gateway
Through CDP the IP phone learns The address of the TFTP server
what the auxiliary VLAN is DNS server(s)
The phone initializes the IP stack
Continued next slide
DHCP Service Setup (Cont.): Phone Bootup
(Cont.)
IP phone send DHCP Discover

broadcast requesting an IP address
DHCP server selects a free IP

address from the pool and sends
along with the other scope
parameters as a DHCP Offer
The IP phone initializes applies the

IP configuration to the IP stack
The IP phone requests it

configuration file from
the TFTP server
CMERouter(config)#
ip dhcp excluded-address start-IP end-IP
Sets a range of addresses to be excluded from the

configured scopes
CMERouter(config)#
ip dhcp pool pool-name
Creates and enters a the DHCP scope mode

CMERouter(dhcp-config)#
network subnet subnet-mask
Defines the range of addresses that will be used to

assign to DHCP clients
option option-number ip IP-address
Defines a custom option and its value
default-router IP-address
Sets the default gateway that will handed out to the

DCHP clients
dns-server primary-IP [secondary IP]
Sets the DNS server(s) that will assigned to the DHCP

clients
Configuring DHCP on an IOS router

CMERouter(config)#ip dhcp exluded-address 10.90.0.1 10.90.0.10
CMERouter(config)#ip dhcp pool mypool
CMERouter(dhcp-config)#network 10.90.0.0 255.255.255.0
CMERouter(dhcp-config)#option 150 ip 10.90.0.1
CMERouter(dhcp-config)#default-router 10.90.0.1
CMERouter(dhcp-config)#dns-server 10.100.0.1 10.100.0.2
CMERouter(dhcp-config)#exit
Option 150 sets the TFTP server on the IP phone

The TFTP server contains the configuration files
and firmware for the IP phone
IP Phone Registration
Files
7960
Firmware
7940
Files critical to the IP phone SEP
SEP
Firmware
7920
Firmware
7912
Firmware
7905
Firmware XML SEP
XML SEP
Firmware
7902
Firmware
7910
XML SEP Firmware
XML
SEPAAAABBBBCCCC.cnf.xml XML
XmlDefault.cnf.xml TFTP Server

SCCP-dictionary.xml
Phonemodel-dictionary.xml
Phonemodel-tones.xml
Files (Cont.): Firmware
CMERouter1#show flash
7905 -#- --length-- -----date/time------ path
1 399514 Mar 1 2002 12:56:28 P00305000301.sbn
Firmware 2 22649180 Mar 1 2002 12:38:00 c3725-ipvoice-mz.123-7.T.bin
3 321939 Mar 1 2002 12:55:58 CP7902010200SCCP031023A.sbin
4 317171 Mar 1 2002 12:56:06 CP7905010200SCCP031023A.sbin
7940 5 317968 Mar 1 2002 12:56:10 CP7912010200SCCP031023A.sbin
6 700651 Mar 1 2002 12:56:18 CiscoIOSTSP.zip
Firmware 7 369950 Mar 1 2002 12:56:22 P00303020214.bin
8 333822 Mar 1 2002 12:56:30 P00403020214.bin
9 47904 Mar 1 2002 12:56:54 S00103020002.bin
7960 10 301298 Mar 1 2002 12:56:56 ata18x-v2-16-ms-030327b.zup
11 496521 Mar 1 2002 12:57:22 music-on-hold.au
Firmware 12 1908762 Mar 1 2002 12:56:54 P00503010100.bin
13 21 Mar 1 2002 12:56:18 OS7920.txt
14 839984 Mar 1 2002 12:57:18 cmterm_7920.3.3-01-06.bin

33 307067 Mar 1 2002 12:56:02 CP79050101SCCP030530B31.zup
34 710144 Mar 1 2002 12:57:06 cme-gui-3.1.1.tar
Firmware is installed in flash RAM with the Cisco CME

software or individually as needed
Served up by the TFTP server on the Cisco CME router
The command tftp-server flash:firmware-file-name
Download and Registration
Power over Ethernet
Step 1 - Switch sends a Fast Link Pulse (FLP)

FLP
Step 2 - The phone returns the FLP to the

switch due to a completed circuit
FLP
Step 3 - Power is applied
Step 4 - Link is detected on

switchport
Step 5 - The IP phone boots up
Step 6 - The amount of power really needed is passed

through CDP from the IP phone to the switch
CDP
Power needed
Download and Registration (Cont.)
DHCP
DHCP Server
or
DHCP Relay
Step 7 - CDP is used to
send the auxiliary VLAN
information from the
switch to the IP phone
CDP
Voice VLAN
Step 8 - The IP phone initializes the

IP stack and sends a DHCPDiscover
broadcast message
DHCPDiscover
Broadcast
Step 9 - The DHCP server hears the

DHCPDiscover message and selects
an IP address from the scope and
sends a DHCPOffer
DHCPOffer
IP address, Subnet Mask, Default
Gateway, and TFTP server (option 150)
Existing IP Phone
MAC 000F.2470.AA32
Cisco CME is
the TFTP
Server
Step 10 - Phone applies
addressing information
obtained through DHCP to
the IP stack
Step 11 - Using the address of the TFTP server learned from the option 150
in the DHCPOffer the phone looks for and downloads the file named
SEPAAAABBBBCCCC.cnf.xml (where AAAABBBBCCCC is the MAC
address), if the file is found the phone will register
SEP TFTP request for the SEP000F2470AA32.cnf.xml file
XML
SEP000F2470AA32.cnf.xml file
If no SEP XML file is found go to Step 14

Unknown IP Address
MAC 000F.2470.AA32
Cisco CME is
the TFTP
Server
Step 12 - If the firmware version currently on the phone is different

than the version specified in the SEPAAAABBBBCCCC.cnf.xml file
then the firmware is downloaded from the TFTP server
7960
Firmware TFTP request for firmware if needed
Firmware file
Step 13 - IP phone will reboot if the

firmware was updated
Initial Phone Setup
Phones Setup in Cisco CallManager
Express System
Three ways to setup phones:
Manual
Numerous commands from the CLI
Requires knowledge of Cisco CME commands
Phones entered manually
Partially automated
Numerous commands from the CLI
Requires knowledge of Cisco CME commands
Simplifies deployment of many IP phones
Automated
Few commands needed from the CLI
Requires little knowledge of Cisco CME commands
Simplifies deployments
Automated Setup: Overview
Automated Setup
Simple to configure
Question and answer interface
Good for inexperienced administrators
Created IOS commands in the background
Deployment and configuration are automated
Must be no existing telephony service configuration
Automated Setup (Cont.)
Configure NTP prior to CMERouter1(config)#telephony-service setup

running the setup utility --- Cisco IOS Telephony Services Setup ---
Load the firmware files Do you want to setup DHCP service for your IP Phones? [yes/no]: y
Configuring DHCP Pool for Cisco IOS Telephony Services :
into flash RAM prior to IP network for telephony-service DHCP Pool:10.90.0.0
running the setup utility Subnet mask for DHCP network :255.255.255.0
TFTP Server IP address (Option 150) :10.90.0.1
Enter the automated Default Router for DHCP Pool :10.90.0.1
setup mode by entering Do you want to start telephony-service setup? [yes/no]: y
the command Configuring Cisco IOS Telephony Services :
telephony-service Enter the IP source address for Cisco IOS Telephony Services :10.90.0.1
setup Enter the Skinny Port for Cisco IOS Telephony Services : [2000]:2000
How many IP phones do you want to configure : [0]: 10
A question and answer Do you want dual-line extensions assigned to phones? [yes/no]: y
session will start asking What Language do you want on IP phones :
for basic parameters 0 English 6 Dutch
1 French 7 Norwegian
CTRL + c keystroke can 2 German 8 Portuguese
be used at any time to 3 Russian 9 Danish
break out of the setup 4 Spanish 10 Swedish
5 Italian
mode [0]: 0
No changes are
committed until the end
Automated Setup (Cont.)
Which Call Progress tone set do you want on IP phones :
When configuration 0 United States
1 France
is committed the 2 Germany
settings show up in 3 Russia
4 Spain
the running-config 5 Italy
6 Netherlands
7 Norway
8 Portugal
9 UK
10 Denmark
11 Switzerland
12 Sweden
13 Austria
14 Canada
[0]: 0
What is the first extension number you want to configure : [0]: 9000
Do you have Direct-Inward-Dial service for all your phones? [yes/no]: y
Enter the full E.164 number for the first phone :2095559000
Do you want to forward calls to a voice message service? [yes/no]: y
Enter extension or pilot number of the voice message service:9999
Call forward No Answer Timeout : [18]: 10
Do you wish to change any of the above information? [yes/no]: n
---- Setup completed config ---
Automated Setup (Cont.): Results
ip dhcp pool ITS
DHCP pool created network 10.90.0.0 255.255.255.0

default-router 10.90.0.1
Firmware available option 150 ip 10.90.0.1

to TFTP server tftp-server flash:P00303020214.bin
tftp-server flash:P00403020214.bin
Flash is searched
and if firmware is telephony-service
found it will be load 7910 P00403020214
loaded
load 7960-7940 P00303020214
Creates SEP XML create cnf-files
files at boot up and
max-ephones 10
load to RAM
max-dn 10
Telephony-service ip source-address 10.10.0.1 port 2000
configuration voicemail 9999
results
auto assign 1 to 10
DID configuration dialplan-pattern 1 2095559... extension-length 4 extension-
pattern 1...
Firmware is moh music-on-hold.au
searched and if
MoH is found this ephone-dn 1 dual-line
entry is made number 401
The selected call-forward busy 9999

number of ephone- call-forward noans 9999 timeout 10
dns are configured
Manual Setup: Overview
All commands can be entered from the CLI

Good for experienced administrators
Leverages IOS knowledge
Full functionality through IOS commands
Deployment of IP phones can be batched or
scripted through a text file
Manual Setup (Cont.): Commands Overview
Commands needed to configure a basic
telephony service
tftp-server flash:filename
telephony-service
max-ephones max-ephones
max-dn max-directory-numbers
load phone-type firmware-file
ip source-address ip-address [port port]
create cnf-files
keepalive seconds
dialplan-pattern tag pattern extension-length length
extension-pattern pattern
Manual Setup (Cont.): tftp-server Command
CMERouter(config)#
tftp-server flash:filename
Allows a file in flash to be downloadable with TFTP

7940/60
Firmware
7920
Available through TFTP
Firmware
7910
Firmware
tftp-server flash:cmterm_7920.3.3-01-06.bin
Manual Setup (Cont.): Telephony Service
Commands
CMERouter(config)#
telephony-service
Enters telephony service mode
CMERouter(config-telephony-service)#
max-ephone maximum-ephones
Sets the maximum number of ephones that may be

defined in the system (default is 0)
max-dn maximum-directory-numbers
Sets the maximum number of ephone-dn that may be

defined in the system (default is 0)
Manual Setup (Cont.): Firmware
Association
load model firmware-file
Associates a firmware file with the model of IP phone
7940/60 7940/7960
telephony-service Firmware
load 7960-7940 P00303020214
load 7920 cmterm_7920.3.3-01-06.bin
load 7910 P00403020214
7920
7920
Firmware
7910
Filenames are case-sensitive Firmware 7910
Manual Setup (Cont.): Source IP and Port
ip source-address ip-address [port port]
Identifies the address and port through which IP

phones communicate with Cisco CME
Default
XML
10.90.0.1
telephony-service
ip source-address 10.90.0.1 port 2000
Manual Setup (Cont.): Create XML Files
create cnf-files
Builds the specific XML files necessary for the IP

phones
SEP SEP000F2473AB14.cnf.xml
XML
000F.2473.AB14
10.90.0.1
telephony-service
create cnf-files
Manual Setup (Cont.): Keepalive
keepalive seconds
Sets the length of the time interval between keepalive

message from the IP phones to Cisco CME
telephony-service
keepalive 10
Keepalive
Keepalive
Default is 30 seconds, range is 10 65535 seconds

If 3 keepalives are missed in a row, the device will
have to register again
Manual Setup (Cont.): DID Configuration
Commands
dialplan-pattern tag pattern extension-length length
extension-pattern pattern [no-reg]
Sets a dial plan pattern which can expand extension

numbers to E.164 numbers that can be used for DIDs
DN 1000
PSTN ISDN PRI

DN 10XX
DIDs assigned
2015559000
DN 1099
thru
2015559099
telephony-service
dialplay-pattern 1 20155590.. extension-length 4 extension pattern 10..
Manual Setup (Cont.): Example
Manual Setup of the Cisco CME

telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
create cnf-files
max-ephones 10
max-dn 10
dialplan-pattern 1 2095559... extension-length 4 extension-pattern 1...
ephone-dn 1 dual-line
number 401
Manually
call-forward busy 1999
configured
call-forward noans 1999 timeout 10
see module ephone 1
3 lesson 3 mac-address 000F.2745.2AD8
button 1:1
Setup Troubleshooting: Verify IP
Addressing
Verify the IP addressing on the IP phone

Use the Settings button and select Network
Configuration
Verify IP and subnet mask are correct
Verify the TFTP server is the Cisco CME router
Verify the default gateway is correct
Setup Tips (Cont.): Verify the Correct Files
in Flash
Show flash
CMERouter#show flash
-#- --length-- -----date/time------ path
1 399514 Mar 1 2002 12:56:28 P00305000301.sbn
2 22649180 Mar 1 2002 12:38:00 c3725-ipvoice-mz.123-7.T.bin
3 321939 Mar 1 2002 12:55:58 CP7902010200SCCP031023A.sbin
4 317171 Mar 1 2002 12:56:06 CP7905010200SCCP031023A.sbin
5 317968 Mar 1 2002 12:56:10 CP7912010200SCCP031023A.sbin
6 369950 Mar 1 2002 12:56:22 P00303020214.bin
7 333822 Mar 1 2002 12:56:30 P00403020214.bin
8 47904 Mar 1 2002 12:56:54 S00103020002.bin
9 301298 Mar 1 2002 12:56:56 ata18x-v2-16-ms-030327b.zup
10 496521 Mar 1 2002 12:57:22 music-on-hold.au
11 1908762 Mar 1 2002 12:56:54 P00503010100.bin
12 21 Mar 1 2002 12:56:18 OS7920.txt
13 839984 Mar 1 2002 12:57:18 cmterm_7920.3.3-01-06.bin
14 307067 Mar 1 2002 12:56:02 CP79050101SCCP030530B31.zup
...
Optional Parameters: Locale Parameters
Allow changes to:

Language of phone display Danish Italian
Locale for call progress Spanish

tones and cadences
Dutch Norwegian
Swedish
French Portuguese
English
German Russian
Federation
Optional Parameters: Locale Parameters
user-locale language-code
Specifies the language for display on an IP phone
network-locale language-code
Specifies the set of call progress tones and cadence

on the IP phone
Optional Parameters: Date and Time
date-format {mm-dd-yy | dd-mm-yy | yy-dd-mm | yy-mm-dd}
Sets the date format for IP phone displays
time-format {12 | 24}
Specifies the set of call progress tones and cadence

on the IP phone
Rebooting Cisco CallManager Express
Phones
Reset Command Restart Command

Hard reboot Soft reboot
Phone firmware changes Phone buttons changes
User locales changes Phone lines changes
Network locales changes Speed-dial number changes
URL parameters changes No DHCP or TFTP invoked
DHCP and TFTP invoked System message changes
Takes longer than restart
Router Configuration: Two Commands
(Cont.)
reset {all [time-interval] | cancel | mac-address |
sequence-all}

CMERouter(config-ephone)#
reset
Resets a specific ephone
Router Configuration: Two Commands
(Cont.)
restart {all [time-interval] | mac-address}

CMERouter(config-ephone)#
restart
Restarts the ephone
Setup Troubleshooting
Troubleshooting setup overview

Verify that a correct IP address and scope options
are received on the IP phone
Verify the correct files are in flash
Debug the tftp server
Verify phone firmware install
Verify locale is correct
Verify phone setup
Review configuration
Verifying Cisco CallManager Express
Phone Configuration
Verify ephone-dn Configurations

show running-config
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
max-ephones 10
max-dn 10
auto assign 1 to 10
create cnf-files dialplan-pattern 1 2015559... extension-length 4 extension-pattern 1...
voicemail 9999
max-conferences 8
!
ephone-dn 1 dual-line
number 9000
!
ephone 1
mac-address 000F.2470.F8F8
button 1:1
Setup Tips (Cont.): Debug tftp events
command
Debug tftp events command

CMERouter#debug tftp events
Mar 2 19:32:59.333: TFTP: Looking for OS79XX.TXT
Mar 2 19:32:59.337: TFTP: Looking for SEP000F2470F8F8.cnf.xml
Mar 2 19:32:59.681: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 784 for
process 131
Mar 2 19:32:59.685: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for
process 131
Mar 2 19:33:02.713: TFTP: Looking for SEP000F2470F8F8.cnf.xml
Mar 2 19:33:02.713: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 784 for
process 131
Mar 2 19:33:02.745: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for
process 131
Can verify if the SEP file for the phone is found

Can verify the downloading of the correct firmware
Phone Configuration (Cont.)
Verify Phone Firmware Installation
debug ephone register
Mar 2 15:16:57.582: New Skinny socket accepted [1] (2 active)
Mar 2 15:16:57.582: sin_family 2, sin_port 49692, in_addr 10.90.0.11
Mar 2 15:16:57.582: skinny_add_socket 1 10.90.0.11 49692
Mar 2 15:16:57.766: %IPPHONE-6-REG_ALARM: 20: Name=SEP000F2470F8F8 Load=3.2(2.14) Last=Phone-Keypad
Mar 2 15:16:57.766: Skinny StationAlarmMessage on socket [1] 10.90.0.11 SEP000F2470F8F8
Mar 2 15:16:57.766: severityInformational p1=2368 [0x940] p2=184551946 [0xB000A0A]
Mar 2 15:16:57.766: 20: Name=SEP000F2470F8F8 Load=3.2(2.14) Last=Phone-Keypad
Mar 2 15:16:57.766: ephone-(1)[1] StationRegisterMessage (1/2/2) from 10.90.0.11
Mar 2 15:16:57.766: ephone-(1)[1] Register StationIdentifier DeviceName SEP000F2470F8F8
Mar 2 15:16:57.766: ephone-(1)[1] StationIdentifier Instance 1 deviceType 7
Mar 2 15:16:57.766: ephone-1[-1]:stationIpAddr 10.90.0.11
Mar 2 15:16:57.766: ephone-1[1]:phone SEP000F2470F8F8 re-associate OK on socket [1]
Mar 2 15:16:57.766: %IPPHONE-6-REGISTER: ephone-1:SEP000F2470F8F8 IP:10.90.0.11 has registered.
Mar 2 15:16:57.766: Phone 0 socket 1
Mar 2 15:16:57.766: Skinny Local IP address = 10.95.0.1 on port 2000
...
Mar 2 15:16:57.766: Skinny Phone IP address = 10.90.0.11 49692
Mar 2 15:16:57.766: ephone-1[1]:Date Format M/D/Y
Mar 2 15:16:57.766: ephone-1[1][SEP000F2470F8F8]:RegisterAck sent to ephone 1: keepalive period 30
Verify Locale-Specific Files

CMERouter1#show telephony-service tftp-bindings
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/united_states/7960-tones.xml alias United_States/7960-tones.xml
tftp-server system:/its/united_states/7960-font.xml alias English_United_States/7960-font.xml
tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_States/7960-
dictionary.xml
tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/7960-kate.xml
tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_States/SCCP-
dictionary.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000F2470F8F8.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000F23FC9CF0.cnf.xml
Verify Cisco IP Phone Setup

CMERouter1#show ephone
ephone-1 Mac:000F.2470.F8F8 TCP socket:[1] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:10.10.0.11 49692 Telecaster 7960 keepalive 29 max_line 6
button 1: dn 1 number 1000 CH1 IDLE CH2 IDLE
ephone-2 Mac:000F.23FC.9CF0 TCP socket:[2] activeLine:0 REGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:10.10.0.13 52633 Telecaster 7960 keepalive 135 max_line 6
button 1: dn 2 number 1001 CH1 IDLE CH2 IDLE

2 IPT Configuring-Cisco-CME

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2 IPT Configuring-Cisco-CME

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Configuring Cisco CallManager

Cisco Networking Academy Program

Call processing for small to medium sized

Select IOS based platform

PSTN H.323 between Cisco

1. Sample the analog signal regularly

High-quality voice at low bit rates, processor

Provides end-to-end network functions and delivery

RTP header compression saves bandwidth by

Traditional telephony networks claim 99.999%

Ethernet: 18 bytes overhead

Skinny Client Control Protocol (SCCP)

Cisco CME can register to a H.323 gatekeeper thereby

H.323 is recommended today

Prevent unnecessary IP address renumbering

Public IP addresses IP Phone uses private Network

IP Phone + PC on separate switch ports IP Phone + PC on separate switch ports

Public IP addresses IP Phone uses private network

An access port able to handle 2 VLANs

Tagged 802.1q (Voice VLAN)

Untagged 802.3 (Native VLAN)

Example 3550 switch or EtherSwitch Network Module

802.1q trunking is enabled on the port

Negotiation of Trunking: Disabled

Priority for untagged frames: 0

Dynamic Host Configuration Protocol

DHCP Service Options

On the Cisco CME router a DHCP

The phone initializes the IP stack

Continued next slide

IP phone send DHCP Discover

DHCP server selects a free IP

The IP phone initializes applies the

The IP phone requests it

Sets a range of addresses to be excluded from the

Creates and enters a the DHCP scope mode

Defines the range of addresses that will be used to

Defines a custom option and its value

Sets the default gateway that will handed out to the

Sets the DNS server(s) that will assigned to the DHCP

Configuring DHCP on an IOS router

Option 150 sets the TFTP server on the IP phone

XmlDefault.cnf.xml TFTP Server

Firmware is installed in flash RAM with the Cisco CME

Step 1 - Switch sends a Fast Link Pulse (FLP)

Step 2 - The phone returns the FLP to the

Step 3 - Power is applied

Step 4 - Link is detected on

Step 5 - The IP phone boots up

Step 6 - The amount of power really needed is passed

Step 8 - The IP phone initializes the

Step 9 - The DHCP server hears the

SEP TFTP request for the SEP000F2470AA32.cnf.xml file

If no SEP XML file is found go to Step 14

Step 12 - If the firmware version currently on the phone is different

Step 13 - IP phone will reboot if the

Configure NTP prior to CMERouter1(config)#telephony-service setup

DHCP pool created network 10.90.0.0 255.255.255.0

Firmware available option 150 ip 10.90.0.1

The selected call-forward busy 9999

All commands can be entered from the CLI

Allows a file in flash to be downloadable with TFTP

Enters telephony service mode