PRESENTED BY:

RITESH PATEL
JAYDEEP PUNWAR
JIGAR SHAH

INTERVIEW OF
ENTREPRENEUR
 INDEX
 INTRODUCTION


 CHALLENGES FACED


 MAJOR DECISIONS


 FUTURE PLANING
ENTREPRENEUR

:-

 NAME :- PUNWAR PUSHPATSINH.

 BUSINESS :- DTDC COURIER SERVICE

INTRODUCTION :-
 Mr.Pushpatsinh k punwar who is a
channel partner of DTDC Company
and owner of one franchisee in odhav
area.
 DTDC is one of the largest Indian
company in the Express industry.
 DTDC takes the credit of pioneering the
franchisee concept for the courier
industry in India , and today has the
largest franchisee network.

 Headquartered at Bangalore, with 4 of its Zonal Offices at
Delhi, Kolkata, Chennai & Mumbai, DTDC currently
serves around 10,000 pincode areas and has over 4,000
Franchised outlets, supported by 176 offices, which
includes its Branch offices, Regional offices, Area offices,
Hubs and Sub-offices.

 DTDC has extended its service in many international market
like as USA, UK, Singapore, UAE, Nepal, Bhutan,
Bangladesh, Sri Lanka & Hong Kong.


 DTDC has major growth plans both organic and inorganic in

the Express and Cargo segment and partnership with
reliance group.

E-COMMERCE
BUSINESS :-

q DTDC offers end to end solutions for the E
commerce business. Expert team within the
company develops customised solutions and
offers seamless integration with the customer
applications so that customer can integrate
shipping solutions to their E commerce
business.

 Few key features of DTDC E
Commerce solutions

 Online address book :- stores and re-use

addresses
 Track packages
 Schedule a courier pick-up
 Get customized rate quotes
 Information of air way bill
 Customized report


 Customer value
addition ;-
 Customers can directly track their consignments
at our web site.
We have special computer based booking
procedures so that bulk consignments can be
handled efficiently.
 Customers can directly track their consignments
at our web site inwww.dtdc.com using our
Consignment numbers or their own reference
numbers.
 We provide group tracking for special customers
so as to improve their efficiency.
 Our tracking is also available to GSM and CDMA
mobile users through SMS.

 CHALLENGES FACED

 Year by year he struggled on a bicycle. And

after that he got the experience to Courier
Company.
 After started his courier franchisee he faced
many problems. There were many
competitors in courier field like maruti,
bluedart etc.,.
 But he was struggled very hard in front of all
these competitors. And there were many
other challenges faced after started his
business. He has no enough money to start
the business so he was continued his job on
bicycle.

 MAJOR DECISIONS

 Coming from middleclass family but

started a new pioneer in Ahmedabad.


 With the low experience To start

franchisee network in competitive
market.



 FUTURE PLANING :-
 To focus on Customer Loyalty and make
it the goal of our Organization.
 To encourage our people for adoption of
new technologies, processes and
systems for improved, reliable and
speedy service.
 To relentlessly monitor to reach a
minimum net service level of 98%
delivery.



THANK YOU