Beruflich Dokumente
Kultur Dokumente
ERP EhP5
Dipanjana Kar
Overview
Internal sales representatives support and advise the sales team in all sales
areas. Quickly and easily, these sales representatives can gather all the
important information and process the relevant data from purchase order
processing to payment receipt (order-to-cash process).
With SAP ERP EHP5 and SAP NWBC V3.0 , the ISR role offered some
additional and very valuable capabilities which lead to increased cost
savings, improved user- friendliness and User- access.
This role allows internal sales representatives to perform their tasks in SAP
NetWeaver Business Client (NWBC).
User friendly tools provided by the ISR
Netweaver Business Client (NWBC) is a rich desktop UI client that offers a single
point of entry to SAP and non-SAP applications including WebDynpro and traditional
SAP GUI transactions
Comparison between traditional and modern SAP
Internal Sales Representative with SAP Portal
Running the ISR Role via SAP Portal Content directory means the possibility to
display the role via SAP Portal or with SAP NetWeaver Business Client.
Internal Sales Representative Via SAP ERP
Running the ISR Role via SAP ERP restricts the usage of SAP NetWeaver Business
Client
Role Content is delivered with SAP ERP (Transaction code : PFCG)
With SAP ERP EHP5 and SAP NWBC V3.0 the IST role offered some
additional and very valuable capabilities which lead to increased cost savings,
improved user-friendliness and user-access
arrange work centers and services up or down according to process flow using the arrow keys
add SAP GUI transactions (which are not yet been converted to WebDynpro)
add a complete different role (Copy Menus)
add additional work centers with related services and POWLs from other roles (e.g. transaction Create Purchase
Order from the buyers role if appropriate)
enhance role by custom-wise reports, Dashboards, Crystal reports etc.
extend the role by a web page
By clicking on button Insert Node a value list appears showing all available options and one can select the required
note and insert the proper details (ie name of report , taget system etc) automatically and new node gets inserted
into the hierarchy list. Saving the changes and refreshing the browser brings in the node in the hierarchy in the
business client.
Configuration
Example :Integrate additional WebDynpro Applications from Role Buyer
Steps:
The configurable user interface (UI) for Sales has been enhanced
These functions are grouped under Configurable Sales UI (Web Dynpro application
Lean Order: Sales Document, LO_OIF_MAIN_APP) and allows optimal organization
of sales processes in the SAP Enterprise Portal.
1. Processing Contracts :Quantity and Value Contracts can be processed with the configurable
sales UI:
Quantity contracts
When the total quantity to be ordered within the contract duration has been defined. The contract
is considered fulfilled when an agreed quantity has been reached as a result of contract release
orders.
Value contracts
When total value of all contract release order should not exceed a certain amount, we choose
Value Contracts. The contract is considered fulfilled when an agreed value has been reached as a
result of contract release orders.
Additional functions for the Internal Sales Representative role
I. Configure User Interface for Sales contd..
2. Repair Orders
If customers bring faulty goods to be repaired, repair orders are created (such as sales document
type RAS) to control the business processes for processing the faulty goods. This repair order
type enables us to include the repairs for a specific service product during order entry.
We can enter a date plan with billing data for individual items in a sales document. Billing data that
is relevant for all items can be entered at header level. Billing process is defined in Customizing
for Sales and Distribution using the billing plan type (item category and order type).
o Periodic billing allows us to bill the total value to be billed for each date periodically.
o With Milestone billing we distribute the total value to be billed among the individual dates in the
billing plan.
Additional functions for the Internal Sales Representative role
I. Configure User Interface for Sales contd..
B. ITEM PROCESSING
In the configurable sales UI, the items for Sales can be directly configured from the
Item Overview. The Variant Configuration function is accessed in the Other
Functions toolbar. This opens a separate dialog box in which we can carry out the
following activities:
If we choose this function for the variant configuration, we do not need to do the
configuration under the detailed data for an item (Variant Configuration tab page).
Since using both configuration options are not recommended at the same time, we
must in this case remove the Variant Configuration tab page from the configuration
editor.
Improved Variant Configuration
In the configurable sales UI, we can search for and copy additional materials in
the Item Overview. The Material Search function is accessed in the Other
Functions toolbar.
o The material search is based on the indexed material of the Search Engine
Services SES (SES business object BUS1001006).
o We can enter a search term and/or other specific search criteria (such as the
material number) in a separate dialog box. A fuzzy search may also be chosen,
exact search, or linguistic search are other search types.
The hit list contains the materials found with price data, and stock information for
ones own plants and any other selectable plants.
- We can either copy the required materials and quantities straight to the item
overview, or we can collect them in the clipboard first and copy them to the item
overview once the total search is fnished.
- We can use the BAdI Customize Results List for Material Search
(BADI_SLS_LO_OIF_SEARCH_MAT) to tailor the content of the hit list to the
sales process
.
Enhanced Material Search
The following functions enables us to implement company-specific business logic at the configurable
sales UI level.
A. Layout configuration
IT administrators can tailor the user interface for Sales specifically to the sales processes in the
Configure User Interface activity.
Based on the enhanced Lean Order Framework (LO API), there are additional component
configurations may be used as preconfigured UI Building Blocks.
Building Blocks in the existing application configurations for the configurable sales UI may be used
and position them wherever they are need, such as the list with change documents.
B. Enhancement Workbench
System administrators can use this workbench to integrate customer-specific fields that have
already been implemented in the SD back-end logic in the sales process and declare them in the
Lean
Order Framework (LO API). These fields are available on the consuming user interfaces and
enterprise services that are based on LO API.+ Administrators can easily add these fields to the
configurable Sales UI.
C. Business Add-Ins
The BAdIs that can be used to influence how sales documents are processed are grouped in
enhancement spot ES_BADI_SLS_LO_OIF (Configurable Sales UI).
Additional functions for the Internal Sales Representative role
We can enhance the methods of the feeder class, for example, by adding new activities or
selection criteria. It can further develop the methods of the feeder enhancement class. We can
also add dialog boxes, for example.
The enhancement options for the personal worklists are grouped in the enhancement
Spot ES_BADI_O2C_POWL_FEEDER
o Configure the layout for the user interface. Choose the following activity under the entry Portal Role
"Internal Sales Representative" -> Simplified User Interface for Order Processing:
o Use of Business Add-Ins (BAdIs) to integrate the company-specific business logic in the sales
processes. The activities under the entry Portal Role "Internal Sales Representative" -> Business
Add-Ins -> Simplified User Interface for Order Processing and Feeder Classes for Personal
Worklists (Order Processing) needs to be chosen for this purpose
END