Beruflich Dokumente
Kultur Dokumente
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Chapter Objectives
Recognize your natural leadership frame of
reference and how you can expand your
perspective.
Use power and politics to help accomplish
important organizational goals.
Identify types and sources of power in
organizations and know how to increase power
through political activity.
Use the influence tactics of rational persuasion,
friendliness, reciprocity, developing allies, direct
appeal, and scarcity.
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Ex. 12.1 Four 4. Symbolic
Leader Frames Mind-set: Sees
of Reference organization as
theater, spiritual
3. Political meaning, dreams
Emphasis:
Mind-set: Sees Vision, culture &
2. Human organization as values, inspiration
Resource jungle, power, Dangers:
Mind-set: Sees
schemes “Messiah”
Emphasis: complex
organization as
Resource
family, belonging,
allocation,
clan
1. Structural Emphasis: negotiation,
coalition building
Mind-set: Sees People, support,
Dangers: Power
organization as empowerment
plays for purpose
machine, Dangers: Lack of
of self-interest
economics, plans content or
Emphasis: Goals, substance
systems,
efficiency, formal
authority
Dangers: Rigidity
and tyranny 3
Power and Influence
Power
The ability of one person or department in an
organization to influence other people to bring
about desired outcomes
Influence
The effect a person’s actions have on the
attitudes, values, beliefs, or actions of others
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Ex. 12.2 Five Types of Leader
Power
•Legitimate •Expert
•Reward •Referent
•Coercive
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Ex. 12.3 Responses to the Use of
Power
Position Power Personal Power
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Ex. 12.4 Characteristics That Affect Dependency and Power in
Organizations
Control over
Information
Increased Power
Organizational
Centrality
Coping with
Uncertainty
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Politics
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Ex. 12.6 Seven Principles for
Asserting Leader Influence
1. Use rational persuasion
2. Make people like you
3. Rely on the rule of reciprocity
4. Develop allies
5. Ask for what you want
6. Remember the principle of scarcity
7. Extend formal authority with expertise and
credibility
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Ex. 12.7 Guidelines for Ethical
Action
Is the action Does the Does the Would you
consistent action action meet wish others
with the respect the the to behave in
Ethical Choice
organization’s rights of standards of the same
goals, rather individuals fairness and way if the
than being and groups equity? action
self-motivated affected by affected
purely by self- it? you?
interest?
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