Beruflich Dokumente
Kultur Dokumente
Presented by :
PRANAB MISHRA
PGD Logistics & Supply Chain Management
A320neo Water Cannon Salute
HISTORY
Core - Low cost passenger air transportation for middle class and
lower middle-class customers.
Supplementary- Like Check in, Food on board, connecting flight while
traveling where the service is not available, Complementary gifts
along with the travel, In-flight entertainment such as music, movies
games and Frequent flier programs.
Augmented– Like Online booking, Variety of meal options, Pick up and
drop service, Mobile ticketing.
LOGISTICS OF THE COMPANY
IndiGo CarGo - Take care of the shipments. They have
special packaging for fragile packages. They do not accept
perishable shipments like seafood, plants, meat. Indigo
Airlines also carries postal mails like speed post, ordinary
mail and Army mail.
Track Your Shipment
Book CarGo
Flight Search
CARGO LOCATIONS
Domestic Station Contact
Agartala(IXA), Ahemdabad(AMD), Amritsar (ATQ), Bengaluru (BLR),
Bhubaneshwar(BBI), Bagdogra(IXB), Chennai(MAA), Cochin (COK),
Coimbatore(CJB), Chandigarh(IXC), Dibrugarh(DIB), Dimapur(DMU),
Dehradun (DED), Guwahati(GAU), Goa(GOI), Hyderabad(HYD),
Indore(IDR), Imphal (IMF), Jaipur(JAI), Jammu(IXJ), Kolkata(CCU),
Kozhikode (CCJ), Lucknow(LKO), Mangalore (IXE), Madurai (IXM),
Mumbai(BOM), New Delhi(DEL), Mangalore (IXE), Patna(PAT),
Nagpur(NAG), Pune(PNQ), Ranchi (IXR), Port Blair (IXZ),
Raipur(RPR), Udaipur (UDR), Srinagar(SXR), Trivandrum (TRV),
Varanasi (VNS), Vadodara (BDQ), Vishakhapatnam (VTZ)
International Station Contact
Bangkok(BKK), Mumbai (BOM), Chennai (MAA), New Delhi (DEL),
Doha (DOH), Dubai (DXB), Hyderabad (HYD), Kathmandu (KTM),
Kochi (COK), Kolkata (CCU), Muscat (MCT), Sharjah (SHJ),
Singapore (SIN), Trivandrum (TRV)
IndiGo Route Map
Total 46 Destinations: 39 Domestic + 7 International
IndiGo CarGO System – It includes system for Tracking and
Managing cargo. It includes the following
Use of Radio Frequency Identifier (RFID) tags to
determine cargo location in Bay area.
Tracking cargo till it reaches its end destination.
Pricing based on weight/location and type.
Reporting capability and integration with procurement
system.
Logistics in IndiGo can also be viewed from overall perspective.
The logistics in this case can be of two types. They are as follows:-
Accommodation
Car Rental
Discounts
Weather Update
Alert
Call Centre – For flights related queries, passenger can
dial 092127 83838 and for cargo related queries it’s
01246613866 or 01140404200
Check-in – This can be done through
1) Kiosk Check-in
2) Mobile Check-in
3) Web Check-in
Booking – Here the passengers can
1) Modify Booking
2) Cancel Booking
3) Hold Bookings
Group Booking
Travel Insurance – In association with “TATA AIA GENERAL
INSURANCE COMPANY”
UAE Visa - The visa is an single entry electronic visa
which is updated directly on your PNR. It is a single-entry
visa. The entry and exit of the applicant has to be from
the Dubai & Sharjah Airport only. Since IndiGo is flying to
Dubai & Sharjah International airport presently.