INFOFMATON TECHNOLOGY

Collection of information on hardware, software, network

& database used in an organization
 WILLS LIFESTYLE:
An Introduction
 Wills Lifestyle is a chain of exclusively speciality
stores providing a truly international shopping
experience
 Have established themselves as preferred shopping
destinations in the prime shopping districts across the
country
 Every store offers an international retailing
ambience,reflecting the most contemporary trends in
store design,thereby creating a splendid backdrop for
the premium offering.
 WILLS LIFESTYLE
 ITC WILLS LIFESTYLE PRESENTS A COMPLETE
FASHION WARDROBE
 IT COVERS DESIGNER WEAR,WORK
WEAR,RELAXED WEAR,EVENING WEAR AND
FASHION ACCESSORIES
 SUB BRANDS UNDER WILLS LIFESTYLE ARE
 WILLS SIGNATURE
 WILLS CLASSIC
 WILLS SPORT
 Wills Lifestyle

 WILLS CLUBLIFE
 FASHION ACCESSORIES
 ESSENZA DI WILLS
 FIAMA DI WILLS
SOFTWARES USED:
 ERP
1. What is ERP?
 ERP stands for Enterprise Resource Planning
2. What is ERP software?
 ERP software is a computer software suite that
connects and coordinates all aspects and
functions of an enterprise together. These aspects
and functions include, resources, information,
and data. ERP management software facilitates
this coordination.
 What is Retail ERP?
 Retail ERP refers to ERP software focused on
Retail companies.
 The different functions that a Retail ERP software
coordinates are typically geared towards Retail
companies.
 These usually include, inventory, accounting,
billing, supply chain and point of sale for example.
 A retail ERP software should be able to manage
all those functions from one place.
 Traffic Pro is a fully integrated people counting system suited to small
and medium sized enterprises. Its versatility means it is the perfect
solution to gather retail intelligence about customer traffic flow from a
single-entry store to a multiple-entry shopping centre.

 Traffic Pro is easy to install and easy to use. The system is fast,
flexible and reliable. Above all, it's an accurate and powerful
management tool that gives instant feedback to business marketing
decisions to directly monitor performance.

 Traffic Pro delivers quality reports with functional analysis to help

understand patterns and trends in customer traffic flows, traffic trends
and sales conversion.
ë

 3 j j 
 Hourly, Daily and Weekly  Roster for peak and slow
benchmark analysis and periods
reporting  Roster cleaning and
 Trend Analystics maintenance staff
 Long term reporting
effectively
 Reduce costly over-
catering
2. j  
 

 Benchmark to improve
sales conversion ratio 4. w 
 Validate the effectiveness
 Provide accountability for
customer service of your advertising
campaign
 Determine unrealised
 Measure success of
sales and future potential promotions, entertainment
 Alert staff immediately a and loyalty
customer arrives  Compare traffic and sales
conversion rates against
business strategies
 An unplanned influx of customers entering a store will
generally lead to poor service, customer congestion or
queues if there are insufficient cash registers running or
there is simply not enough staff members to serve the
customers. Much of the time, it is impossible to predict and
it is usually too late to do anything about it when it
happens. Queues that form usually take a long time to
disperse and this usually leads to customer frustration.
 Every trading day, there will always be an imbalance of
customer service at some time - either too much or too
little.
 Poor customer service is proven to result in lower
customer satisfaction, smaller basket sizes and poor brand
image and walk-offs. This generally leads to longer term
customer loyalty issues.
 Alternatively, overstaffing can lead to reduced
productively, staff boredom and ultimately
reduced profitability.
 Solving retail issues using tools that help measure
and improve customer service levels.
 Queue AssistΠis a giant step forward towards
making the retail environment a more pleasant
place to shop. The system is designed as a tool to
specifically solve these real retail issues. The
system allows customer service managers to keep
their finger on the ³customer service´ pulse, keep
staffing at their optimum level and customers at
their happiest and costs at or better than budgeted
levels.
 AdvancePro: by Advance ware
Technologies
 AdvancePro, Inventory and Order
Management, for Quickbooks users who are
wholesalers, distributors, online retailers,
importers/exporters, 3rd party logistics
warehouses, and other inventory-based
businesses. AdvancePro is rated #1 by the
Intuit Marketplace as the top performing
inventory add-on software for Quickbooks.
 Counterpoint
by Radiant Systems
 CounterPoint SQL has both the power and
flexibility you need in retail POS software
to run your business your way. Whether you
have one store or hundreds of stores,
CounterPoint SQL runs your business
efficiently and profitably. Features and
benefits of CounterPoint SQL include:
Integrated E-commerce, Retail Time Data,
Customer Loyalty, Automated Purchasing,
and Based on MS SQL.
 Accounting Integration  Mail Order / Catalog
 Commission / Incentive Management
Management  Marketing Management
 Consignments  Mobile Access
 CRM Integration  Multi-Currency
 Custom User Interface  Multi-Language
 Customer Database  Multi-Location
 Customizable Fields  Payroll Management
 Customizable  POS Integration
Functionality  Promotions Management
 Customizable Reporting  Purchasing Management
 Data Import/Export  Reporting
 Discount Management  Return, Refund, Exchange
 eCommerce Management
 Gift Card Processing  Sales Tracking
 Inventory Management  Serves Apparel Industry
 Invoice Processing
 AMTdirect by Asset
Management Technologies
 AMTdirect is a complete on-demand Commercial
Real Estate Management Solution. AMTdirect
allows real estate managers to streamline the
management of its locations, reduce corporate
risk, integrate your real estate portfolio throughout
all departments, and manage regulatory
compliance requirements from anywhere in the
world. Specific features include advanced
Property and Lease Management, Accounting,
Facilities Management and Project Management.
 Accounting Integration  Inventory
 Commission / Incentive Management
Management  Invoice Processing
 CRM Integration
 Legacy System
 Custom User Interface Integration
 Customizable Fields
 Mobile Access
 Customizable
Functionality  Multi-Currency
 Customizable Reporting  Multi-Language
 Data Import/Export  Multi-Location
 Industry Specific  POS Integration
Configuration
 Intranet Compatibility  Reporting
 Sales Tracking
 Retail Pro
by One Step Retail Solutions
 Retail Pro has established itself as the standard in
store management software for retailers
worldwide, and is the leading inventory control /
POS system for small to medium size specialty
retailers -- helping retailers make correct
merchandising decisions using accurate and timely
data. The RetailPro system provides you with the
tools to easily control your inventory and prices,
manage trends, build customer loyalty and help
you stay ahead of the game.
 Accounting Integration
 CRM Integration
 Custom User Interface
 Customer Database
 Customizable Fields
 Customizable Functionality
 Customizable Reporting
 Data Import/Export
 eCommerce
 Gift Card Processing
 Human Resource Integration
 Industry Specific Configuration
 Inventory Management
 VuePoint
by OneVue
 VuePoint delivers a tightly integrated retail
management solution giving specialty retailers the
ability to manage all sales channels from one
system. VuePoint is customer-centric, and allows
your customers to be recognized no matter which
channel they buy from. Customers enjoy easy
access to your entire inventory anytime and
anywhere. VuePoint offers you an intuitive, yet
robust and feature-rich solution for store systems,
order fulfillment, eCommerce, catalog, and
merchandise management.
 Epicor Retail
by Epicor Software
 Epicor Retail is comprised of an integrated set of
retail solutions designed to manage a multi-
channel global enterprise productively, profitably
and with an emphasis on achieving a seamless
customer shopping experience. At Epicor, we've
helped many retailers successfully implement our
end-to-end solutions to integrate their sales
channels, order management, inventory and other
operations in order to have the right information at
the right time.
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 Credit Card Reader
 Process credit, debit and gift
cards directly from your PC2
 Saves time and eliminates the
need for a stand-alone terminal
 Requires Point of Sale or Cash
Register Plus Merchant Service
 Meets regulatory industry
standards
 USB powered ² no external
power supply required
 $89.95
 Receipt Printer

 Receipt prints out when a sale is

complete
 Also prints duplicate credit card
slips and gift receipts
 Auto-cutter for easy removal of
receipt
 Easy drop-in paper loading
 USB interface
 Update required for POS 4.0,
5.0 & 6.0
 $349.95
 Cash Drawer
 Opens automatically when
you complete a sale
 Sturdy, full-size all metal
construction
 Lockable for extra
security
 Dual media input slots
 Connects to receipt printer
 $149.95
 Bar Code Scanner
 Ring up sales faster and track
inventory more accurately
 Read quickly across high and
low density bar codes
 Sleek ergonomic design for
operator comfort and
productivity
 Rugged construction for
durability
 Scanner stand included
 USB interface
 $299.95
 Physical Inventory Scanner2
 Scan inventory anywhere ² it's
wireless and lightweight!
 Scan bar codes in batches quickly
² 2 MB RAM accommodates
large inventories
 Return to cradle to automatically
update your POS inventory records
 Rechargeable battery provides over
100 hours of scanning on one
charge
 USB interface
 Update required for POS 4.0, 5.0 &
6.0
 Does not work with Intuit
QuickBooks Cashier Register Plus
 $719.95
 Tag Printer
 Print your own inventory
tags and bar code labels
 Pair with Bar Code
Scanner to enter
merchandise information
faster and more accurately
 Compact size fits into areas
other printers can't
 USB interface
 Does not work with Intuit
QuickBooks Cash Register
Plus
 $369.95
 PIN Pad with Integrated Card
Swipe3
 Customers can pay with PIN-
based debit cards or credit
cards2
 Save money on processing costs
by having your customers use
debit cards
 Allows your customers to
maintain possession of their
credit and debit cards
 USB interface
 Meets latest PCI PED security
standards
 Requires Point of Sale or Cash
Register Plus Merchant Service
 $289.95
 PIN Pad with Signature
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 Pole Display
 Display prices as you ring up
sales
 Allows customers to verify
price for increased satisfaction
 Bright green fluorescent display
with high visibility
 Easily program custom
messages
 Adjustable viewing angles
 USB powered ² no external
power supply needed
 $269.95
 NETWORKING USED:

 INTRANET
 INTERNET (through LAN cards)
 VIRTUAL PRIVATE NETWORK
 EXTRANET
 List of computer networking
devices
 Gateway: device sitting at a network node for
interfacing with another network that uses
different protocols. Works on OSI layers 4 to 7.
 Router: a specialized network device that
determines the next network point to which to
forward a data packet toward its destination.
Unlike a gateway, it cannot interface different
protocols. Works on OSI layer 3.
 Bridge: a device that connects multiple network
segments along the data link layer. Works on OSI
layer 2.
 Repeater: device to amplify or regenerate digital signals
received while setting them from one part of a network
into another. Works on OSI layer 1.
 Other hardware for establishing networks or dial-up
connections:
 Multiplexer: device that combines several electrical signals
into a single signal
 Network Card: a piece of computer hardware to allow the
attached computer to communicate by network
 Modem: device that modulates an analog "carrier" signal
(such as sound), to encode digital information, and that
also demodulates such a carrier signal to decode the
transmitted information, as a computer communicating
with another computer over the telephone network
 ISDN terminal adapter (TA): a specialized gateway for
ISDN
 Line Driver: a device to increase transmission distance by
amplifying the signal. Base-band networks only.
 DATABASE
 A collection of programs that enables you to store, modify, and extract
information from a database. There are many different types of
DBMSs, ranging from small systems that run on personal computers to
huge systems that run on mainframes. The following are examples of
database applications:
 computerized library systems
 automated teller machines
 flight reservation systems
 computerized parts inventory systems
 From a technical standpoint, DBMSs can differ widely. The terms


,  ,

and  
all refer to the way a DBMS
organizes information internally. The internal organization can affect
how quickly and flexibly you can extract information.
 DATABASE
 Organizations may use one kind of DBMS for daily transaction
processing and then move the detail onto another computer that uses
another DBMS better suited for random inquiries and analysis. Overall
systems design decisions are performed by data administrators and
systems analysts. Detailed database design is performed by database
administrators.
 Database servers are computers that hold the actual databases and run
only the DBMS and related software. Database servers are usually
multiprocessor computers, with generous memory and RAID disk
arrays used for stable storage. Hardware database accelerators,
connected to one or more servers via a high-speed channel, are also
used in large volume transaction processing environments. DBMSs are
found at the heart of most database applications. Sometimes DBMSs
are built around a private multitasking kernel with built-in networking
support although nowadays these functions are left to the operating
system.
 DBMS USED AT WILLS

 OpenOffice.org Base
 Oracle Database
 Microsoft Access
 Microsoft SQL Server
 WX2
 Linter SQL RDBMS
 FileMaker
 Firebird
THANK YOU