Yash Shah K034 Varun Singh K036 Lakshya Sreedharan K037 Dhananjay Thaker K039 Anuj Thakkar K040 Rishikesh Wagh K041 BrandAsset® Valuator • Energised Differentiation: This measures the degree to which the brand is seen as different from others.
• Relevance: It measures the breadth of a brand’s appeal.
• Esteem: Esteem is the perceived quality and customer
perceptions about growing popularity of a brand.
• Knowledge: It measures the extent of the customer’s
awareness of the brand and understanding of its identity. BrandAsset® Valuator BAV Power Grid BAV - A Case Study • A comparative study on Coca Cola, Pepsi, Thumbs Up and Sprite was done • Data was collected through questionnaires • Questionnaire was designed in a fashion such that it linked the four brands with the four pillars of BAV Results Results Results Results Results Conclusions • The best brand is Thumbs Up as it scores high on all four attributes • Sprite has high potential as it has high brand strength but is a little low on stature • Opposite is true for Coca Cola • Pepsi turned out to have the least brand value Brand Resonance Model Salience • Establishing the identity • How easily or often a consumer thinks of the brand, especially at the right place and right time • Depth and Breadth Performance • The way the product or service attempts to meet the consumer’s functional needs • Five areas of communication- – Primary ingredients and supplementary features – Product reliability, durability and serviceability – Service effectiveness, efficiency and empathy – Style and design – Price Imagery • Brand attempts to meet customers’ psychological and social needs • Intangible aspects Judgment • Develops a consumer response to the brand • Consumer pulling together different performance and imagery associations • Four factors- – The perceived quality – credibility – consideration – superiority Feelings • Consumers’ emotional responses to the brand • Six brand building feelings- – Warmth – Fun – Excitement – Security – Social approval – Self-respect. Resonance • Characterized by the intensity of the psychological bond that customers have with the brand and their level of engagement with the brand • Repeat Customers • Active Loyalty Aaker Brand Equity Model Brand Identity Model