LEADERSHIP COACHING:

Are You Maximizing Potential?

December 2007

Confidential and Proprietary

 Human Capital Lifecycle

Attract & Develop Engage & Transition

Assess Align

Scope of Services
• Talent • Coaching • Employee • Outplacement
Attraction Engagement &
• Leadership • Career Decision
Planning Retention
Development
• Organizational
• Competency • Employment
• Team Transition
Modeling Branding
Development Planning
• Individual • Career
• Professional • Organizational
Assessment Management
Skill Transition
• Team Development • Strategy Implementation
Assessment Implementation
• Succession • Redeployment
• Organizational Management • Change
Assessment Management
• Performance
Management

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 Today’s Outline

 Why Leadership matters

 Coaching defined

 The Benefits of Leadership Coaching

 Getting a ROI

 What’s your batting average and how to

improve it!

 Next Generation Coaching

 Comments / Questions

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 Leadership Matters!
Today’s realities demand:
– Larger and more global organizations
– Changing global economy
– Leaner organizational structures
– More dynamic labor markets
– Increased importance of human capital
– Enhanced leader pipeline to offset
demographic trends
– Growing leadership capacity
– Strong leaders
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Organizations with
top-tier leadership have:
 a 9.6% higher total
shareholder return
over 3 years than the
average organization
 significantly higher
financial value relative
to peers (market
capitalization)
Ref: Corporate Leadership Council
Succession Management Survey
 Coaching Definition

 Coach: From the middle english expression

“coche”: A secure means of conveyance from
one location to another

 Products of Coaching: Self generating, self

correcting, long term excellent performance.
(Flaherty: Evoking Excellence in Others
1999)

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 What distinguishes coaching…

 From:

– Mentoring
– Teaching or Consulting
– Counseling or Therapy

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 Why a Strategic OD Investment ?

 Connected to your business strategy

 Addresses retention

 Learning insurance for Skill development

 Increasing your organization’s existing leadership

capacity.

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 Leadership Coaching
Benefits to your Organization:
 Improved bottom-line results
 Effective successions
 Valued leaders retained
 Improved morale
 Increased productivity
 Enhanced leadership
accountability at all levels
Increasing overall leadership
capacity
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Leaders benefit at every level:
 Emerging Leaders or High Value
Talent – helping them prepare
for the leadership role.
 Developing or Mid-Level Leaders –
helping them meet challenges in
their current leadership positions.
 Strategic or Executive Leaders –
helping them successfully deal
with significant organizational
challenges.
 The ROI of Coaching

 Tangible Benefits…

 The Manchester (now Right) study attempted to quantify

the benefits received by a sample of 100 senior business
executives.
– Leadership Coaching delivers a ROI of 5.7 times the cost.
– 70% estimated the value at $100,000 or more.

 The effectiveness of training programs is also greatly

augmented by adding a coaching component to them.

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 Tangible Benefits

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 Coaching Augments Training

Limited results

Coaching delivers
increasing,
sustainable results
Crane, Kavanagh, Rackham
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 Why 40% of Newly Promoted Leaders Fail Within 18
Months
 82% Fail to build partnerships and
teamwork with subordinates and peers

 58% Confused or unclear about what is

expected of them

 50% Lack of required internal political

savvy

 47% Unable to achieve their two or three

most important objectives

 28% Take too long to learn their jobs

 25% Lack of balance between work and

personal lives

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 Coaching’s Levels of Learning…

Incremental Improvement - new

skills, practices, doing things better


Re-shaping Patterns of Thinking -
revising frames of reference, how one
sees the world, and assumptions
about the way things work


Transformation – a fundamental shift
in how one sees oneself

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 New Year’s Resolutions

 What’s your batting average…?

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 New Year’s Resolutions
Increasing the Odds
 Clearly identify what success looks like.

 Define some ways to measure progress and ultimate

success.

 Publicly declare and invite others to persistently keep you

accountable

 Enlist supporters in areas of life where it shows up.

 Define and then seek winning conditions

 Identify potential barriers and develop strategies to

overcome.

 Learn from success and set backs equally.

 If all else fails…

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 Next Generation Coaching

Coaching that:
– supports the achievement of business outcomes
– augments the leadership capacity required to drive business
results
– enables systemic change
– is sufficiently process driven to be repeatable
– is measurable
– is accountable for a positive ROI

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 Other Questions or
Thoughts?

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