What Is Six Sigma?

Six Sigma at many organizations simply

means a measure of quality that strives for near
perfection.

“Six Sigma is a quality program that, when

all is said and done, improves your
customer’s experience, lowers your costs,
and builds better leaders.
— Jack Welch
 Six Sigma DMAIC

• The Six Sigma DMAIC approach is typically used to

improve an existing process. DMAIC is an acronym that
stands for:
• Define the problem and desired outcome
• Measure the ability of the process
• Analyze the data and identify the root cause of
variations (defects)
• Improve or modify the process so that fewer variations
(defects) are produced
• Control the process. Prevent and correct variations
before they result in defects
 Benefits Of Six Sigma
Customer benefits
Stakeholder benefits
Employee benefits
Customer benefits:
Six Sigma methods customers receive the final product
according to their specification and quality, and this will lead to
customer retention which is beneficial for the organization.
Stakeholder benefits:
Stakeholders are also benefited by Lean Six Sigma
methods as these procedures cut down on the waste during the
business, resulting in higher profit margins.
Employee benefits:
They all will get the information required for
successfully completing the project and also good
knowledge about the tools that they have to work with.
 Themes of Six Sigma
1. Genuine Focus on Customer
2. Data- and-Fact-Driven Management
3. Processes Are Where Action
4. Proactive Management
5. Boundary Less Collaboration
6. Drive for Perfection & Tolerate Failure
 Conclusion
Lean Six Sigma concepts completely focus on
the improving business processes and
concentrated on bringing waste to a minimal
level. Even start-up companies can implement
Six Sigma methods to successfully achieve their
goals and targets.