• What Is Human Resource Management (HRM)?

• The process of acquiring, training, appraising, and compensating employees, and of

attending to their labor relations, health and safety, and fairness concerns.
• Organization
• People with formally assigned roles who work together to achieve the organization’s
goals.
• Manager
• The person responsible for accomplishing the organization’s goals, and who does so
by managing the efforts of the organization’s people.

• High performance work systems

• Increase productivity and performance by:
• Recruiting, screening and hiring more effectively
• Providing more and better training
• Paying higher wages
• Providing a safer work environment
• Linking pay to performance
 Human Resource Management Processes
Acquisition

Fairness Training

Human
Resource
Management
Health and Safety (HRM) Appraisal

Labor Relations Compensation

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 Why Strategic Planning Is Important
To All Managers
• The firm’s strategic plan guides much of what is done
by all to accomplish organizational goals.
• Decisions made by managers depend on the goals
set at each organizational level in support of higher
level goals.

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The Strategic Management Process
• Strategy
• A course of action the organization intends to pursue to achieve its strategic
aims.
• Strategic Plan
• How an organization intends to match its internal strengths and weaknesses
with its external opportunities and threats to maintain a competitive
advantage over the long term.
• Strategic Management
• The process of identifying and executing the organization’s mission by
matching its capabilities with the demands of its environment.

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 Collecting Job Analysis Information

Methods for Collecting Job Analysis Information

Interviews Questionnaires Observations Diaries/Logs

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 The Basics of Job Analysis: Terms

• Job Analysis
• The procedure for determining the duties and skill requirements of a job and
the kind of person who should be hired for it.
• Job Description
• A list of a job’s duties, responsibilities, reporting relationships, working
conditions, and supervisory responsibilities—one product of a job analysis.
• Job Specifications
• A list of a job’s “human requirements,” that is, the requisite education, skills,
personality, and so on—another product of a job analysis.

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 Offshoring and Outsourcing Jobs
Political and military
instability

Resentment and
Cultural
anxiety of U.S.
misunderstandings
employees/unions

Outsourcing/
Offshoring
Customers’
Costs of foreign Issues securing and privacy
workers
concerns

Foreign contracts,
Special training of
liability, and legal
foreign employees
concerns

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5–7
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