Prathamesh Patil 131

Pratiksha Deshmukh 134

Darius D’souza 121

 McDonald’s opened its first restaurant on 15th April
1955 in Des Plaines, Illinois, U.S.A.

 McDonald's established its food chain in India in

October of 1996.

 McDonald’s in India is a 50-50 joint venture

partnership between McDonald’s Corporation [USA]
and two Indian businessmen. Hardcastle Restaurants
Pvt. Ltd. & Connaught Plaza Restaurants Pvt. Ltd
Overview

Cold Chain
Local Sourcing
Suppliers
 A Supply Chain is a network of facilities
including manufacturer, distributor & retailer.

 The balance between these 3 flows is how a

Supply Chain works

 McDonald’s spent a few years setting up a

unique Supply Chain, even before they
opened their first restaurant in India.
 Itdescribes the network for the procurement,
warehousing, transportation and retailing of food
products under controlled temperatures
 McDonald’s restaurants store products to be used
on a daily basis, within a temperature range of –
18ºC to 4ºC which contributes to about 52% of
food products.
A large cold room (a refrigerated van) is used for
transportation to the distribution centers
 At the suppliers' level, care is taken to guard against
any possible contamination or interruption in the cold
chain.
 The iceberg lettuce from Ooty, mutton patties from
Hyderabad and sesame seed buns from Punjab are
delivered to Radhakrishna Foodland Pvt. Ltd in its
refrigerated vans.
 The specially designed trucks maintained the
temperature in the storage chamber throughout the
journey
 McDonald's India today purchases more than 96% of
its products and supplies from Indian suppliers.

 The supplier gets the opportunity to expand his

business, have access to the latest in food technology,
and the ability to grow or to export.

 There are many cases of local suppliers operating out

of small towns who have benefited from their
association with McDonald's India.
 Trikaya Agriculture - Supplier of Iceberg
Lettuce
 A specialized nursery with a team of agricultural experts.

 Pre-cooling room and a large cold room for post harvest

handling.

 A large cold room and a refrigerated van for transportation

where the temperature and the relative humidity of this crop is
maintained between 1º C and 4º C and 95% respectively.
 Vista Processed Foods Pvt. Ltd. - Supplier of Chicken
and Vegetable range of products

 Separate processing lines for chicken and vegetable foods.

 Capability to produce frozen foods at temperature as low

as -35 Degree Celsius to retain total freshness.

 International standards, procedures and support services.

 Dynamix Diary - Supplier of Cheese
 Fully automatic international standard processing
facility.
 Capability to convert milk into cheese, butter/ghee,
skimmed milk powder, lactose, casein & whey protein
and humanised baby food.
 Stringent quality control measures and continuous
Research & Development
 Amrit Food - Supplier of long life UHT Milk and Milk
Products for Frozen Desserts

 State-of-the-art fully automatic machinery requiring no human

contact with product, for total hygiene.

 Installed capacity of 6000 litres / hour for producing

homogenised UHT (Ultra High Temperature) processed milk
and milk products.

 Strict quality control supported by a fully equipped quality

control laboratory
 Radhakrishna Foodland - Distribution Centre
A one-stop shop for all distribution management
services.
 Dry and cold storage facility to store and transport
perishable products at temperatures up to – 22 C.
 Effective process control for minimum distribution
cost.
 Ordering huge quantities of beef, chicken, and vegetables and
expecting them to arrive at the shortest possible time requires
coordination with capable suppliers.
 A huge portion of revenue is devoted to purchasing hence. an
effective procurement strategy is vital
 A system of just-in-time ordering and delivery is most
effective for the company.
 The company stands to gain the most with improvements in
production – the actual preparation of food.
All the suppliers shared McDonald's commitment
and dedication for satisfying customers by
supplying them the highest quality products.
They worked cohesively to ensure that the final
product reached the customer consistently each
time and every time.
At their level, every care is taken to guard against
any interruptions in the cold chain which can
break the link and have a detrimental effect on
the quality of the product.