Prestige Institute of

Management & Research

Guided By:- Submitted By:-

Prof. Arpit Loya Sumeet Rattan
 Transportation moves people and goods from one place to another using
a variety of vehicles across different infrastructure systems. It does this
using not only technology (namely vehicles, energy, and infrastructure),
but also people’s time and effort producing not only the desired outputs of
passenger trips and freight shipments.
 Transportation in India is developing in leaps and bounds which have
made it to map new heights since it came into existence. With advent of
technology in transportation services, the transportation in India has
come up with even more advanced service which they offer to citizens of
the country. Though the transportation services are improving in India,
yet there are many challenges which the transportation sector needs to
meet ahead.
 Established in 1997- Formerly Rahul Cargo Pvt. Ltd. (RCPL) with its
corporate headquarter located in the National Capital Delhi.
 Mr. T R Gupta, a visionary, with an aim to provide total logistics
solution to the Indian industry took the initiative to establish RCPL.
RCPL is are committed to deliver cargo on time and safely for last 20
years.
 RCPL with an intent to provide complete logistic solutions, it has an
edge with 55 branches present nationwide, over 100 delivery
destinations, with a daily handling capacity of over 230 tons, RCPL is
one of the fastest growing players in the arena.
 RCPL is a multi-modal service provider and offers the most efficient
delivery schedule through Air, Train and Surface Express.
 Employing over 400 industry professionals; it is rightfully spearheaded
by Mr Manish Gupta, Managing Director, under whose supervision
the company has witnessed exponential growth, brand provenance and
attained some benchmark achievements and satisfaction of its
customers, with a single motive of keeping Customer Satisfaction First.
 Vision
On Time and Safe are the two keywords that matter most for RCPL. RCPL
is dedicated to be an on-time and safe logistic delivery organization with a
focus on customer delight, respect and commitment towards employees and
community.
 Mission
We are committed to deliver by blending efficient operations with effective
time management and ensuring the achievement of our goals.
 Values
To embrace the challenges enroute we ensure the following:
Attaining leadership through state-of-the-art technology by integrating
transportation and communications system
Saving time and money of customers
Continuous improvement in services
Setting the highest standards of business ethics
Board of Director

Manish Gupta
 The following are the stages in the recruitment process:
 The applicants are shortlisted as per their resume for the interview process.
 The selected applicant is then interviewed first by the respective department head.
Here, his knowledge about the brand and the department he is going to work in is
thoroughly tested along with his personality and communication skills.
 The applicant is then interviewed by the business head on a “Get-To-Know” basis.
 If the applicant passes the above two stages, his resume is sent to the head office in
Delhi.
 The approval is then reverted to the concerned branch and the applicant is hired for
the respective job.
Air Services
 Special Arrangement with Jet Airways, Indian Airlines, Spice Jet, &
Indigo Airlines
 Delivery schedule 24-48 hours
 Separate Air Hub
 24x7 Operations.

Train Services
 Lease SLR/VPU/VPH in Express Trains
 Separate Trains HUB
 Scheduled Delivery
 Our own Handling at Station 24x7 operation.
Surface Express
 Distribution though HUB and spoke system.
 Covering North to South of the country.
 All weatherproof containerized Vehicles.
 Delivery of Shipments as per schedule.

Bulk Cargo by Train

 Trunk cargo movement by Express Parcel Train.
 Leased / Special millennium parcel express trains.
 Special arrangement with Railway for movement through Bulk Cargo Train.
 Assured on time placement of Rake for loading with schedule departure.
 Online operation through ERP (Enterprise Recourse
Planning)
 Interconnected Branches
 All information is online
 Customized MIS (Material Information System)
 Enhanced supply chain visibility
Safexpress
Safexpress began its journey in 1997 with a mission of delivering logistics
excellence to its customers and ensuring their success. Today, the firm has
firmly entrenched itself as the 'Knowledge Leader' and 'Market Leader' of
supply chain & logistics industry in India.
Gati
Gati pioneered express distribution service in India in 1989.Gati was one of
the first companies to print its delivery date on the docket and offer money
back guarantee, by accepting payment after producing proof of delivery’ a
POD. Gati started the practice which is now perceived as a standard norm in
the industry.
Vtrans
The organization has a rich legacy of over 58 years in Hard Freight Surface
Transport. We specialize in moving cargo from any part of the country to
another, ranging from small (~10kg) to bulk loads, from part and full
truckloads to trailers, and from ODC to projects transportation. Apart from
Door pickups and door delivery, we provide storage, warehousing and many
value added services.
There are a number of problems faced by the logistics and transportation
industry which are discussed below:
Heavy Maintenance cost
The logistics and the transportation industry is concerned with the movement
of goods from the place of manufacturing to the place of consumption for this
it requires trucks, trailers, which vary from 20 feet to 40 feet depending on the
clients requirements. The cost incurred to maintain these modes of transports
contributes to a large amount of the total expenses incurred. The cost of
components and accessories, such as tyres and batteries, has escalated
tremendously.
Changing Government Policies
A change in government policies regarding transportation, octroi, freight is a
also one of the major challenges faced by the logistics and transportation
industry. Change in these policies lead to increase in the total cost incurred by
an organization.
Increasing Fuel/Diesel prices
The logistics and the transportation is primarily concerned with movement of
goods and services from one place to another. To achieve this it requires the use of
trucks, trailers etc. and to run these vehicles we require fuel. With a constant rise in
fuel prices (petrol and diesel) the overall cost increases as well. Rise in fuel prices
is one of the major challenges before the transportation and logistics industry.
Creditors Collection Period
On a number of occasions the industry provides credit facility to the clients & faces
the problem of not receiving the payment from its creditors on time. In today’s cut
throat competition era it is important to provide credit facilities to the customers
and on the other hand an inappropriate credit policy can lead to blockage and
idealization of funds which in turn would hamper the Organizations success.
1. Indenting
2. Receipt of Cargo
3. Collection of documents
4. Special instructions from client, if any
5. Documentation by RCPL
6. Handling
7. Transportation
8. Delivery Schedules
9. Delivery & Payments
Indenting
Customer wishing to avail our services shall book their cargo by placing an indent
with us. Through this document customer confirms the transportation of cargo
through RCPL. The indent is a document mentioning the origin, destination, type of
cargo, contents, weight, expected date of requirement at the loading point, service
type and payment mode. The company provides DOOR to DOOR services. Usually
indent is accompanied by a token amount of advance deposit, which will be adjusted
in freight at the time of billing.
Receipt of Cargo
As soon as the indenting procedure is completed, RCPL will intimate the client
about the exact date and time for collection of cargo by way of a document known
as ‘Intimation for receipt of cargo’. Customer will ensure that all packing conditions
are satisfied before handing over the cargo to RCPL. The cargo will be collected at
the specified point depending upon the type of requested service.
Customer will give complete details of the cargo through a document known as
‘Goods Forwarding Note (GFN)’. GFN is a pre-printed form and is supplied to
customer at the time of booking of goods. Customer is obliged to declare the type
and nature of goods, number of packages, Container wise, package wise details of
cargo and weight, date of stuffing, Full addresses of both the booking customer and
also the destined person / entity, type of desired service and mode of payment,
signature and seal of the customer. Mode of payment is of two types, viz, ‘paid’ –
freight and taxes collected along with the cargo at origin itself and ‘to pay’ – freight
and taxes collected at the destination at the time of delivery.
 On the basis of details provide on GFN, RCPL will prepare a document
known as ‘Container Load Plan (CLP)’, which contains the details
mentioned on GFN by the customer presented in a structured form and is
basically a declaration of the client with respect to the goods. Customer
will sign this under their seal.
 RCPL will issue a receipt known as ‘Inland Way Bill (IWB)’, after
receiving goods for carriage. A copy of the CLP is also given to Customer
for reference and checking at the time of delivery of cargo. The customer
shall present IWB at the time of delivery along with their endorsement for
receipt of goods at the destination intact.
Collection of documents
 Customer will deliver the following documents along with the Cargo to
RCPL:
 Goods Forwarding Note (GFN)
 Container Load Plan (CLP)
 Invoice for Goods
Special Instructions from client, if any
Customer shall intimate RCPL about applicable special packing and handling
conditions at the time of indenting itself. Customer can deploy their qualified staff or
other third party licensed agencies to monitor the same at the time of packing and
handling the cargo for all such cargo. Customer will be obliged to provide clear
guidelines to RCPL for handling of any cargo as regards to packing / stuffing,
handling and transportation by different modes. Customer will also be obliged to
provide the special equipment required for handling of such cargo.
Documentation
Our trained staff will assist the customer in filling up the forms and documents in an
accurate manner. RCPL follows stringent checks and balances mechanism spread
across all departments to ensure 100% quality in delivery of services to clients. You
can witness this quality at any stage of interaction with us.
Handling
RCPL will arrange for careful handling of cargo at all stages such as collection,
transportation by different modes and at the time of delivery also. Our staff and
vendors are well trained to ensure that each and every guideline issued by the
customer is followed in totality. They are also trained to keep the customer updated
on a regular basis in this regard.
Transportation
Usually first and last miles are connected by road mode and in between rail
mode is used for transportation of goods. We move your goods with extreme
care in our own specially designed container freight train rakes on Indian
Railways Network. We have a dedicated team of Rail Operations Professionals
for continuous monitoring and managing the freight services to meet the dead
lines.
Delivery Schedules
Process of Delivery of Goods at destination starts after arrival of their goods at
the pre-determined delivery point. The customer shall surrender IWB to RCPL.
For ‘to pay’ mode, pre surrender of IWB is mandatory for delivery of goods. All
delivery schedules are finalized with the consent of the customer at the time of
booking itself. Customer is obliged to acknowledge about the receipt of the
goods and their condition at the time of delivery of goods under their seal.
Delivery & Payments for the services
Goods are delivered at the place as agreed by the client. Customer is obliged to
arrange payment as per agreed terms and conditions at the time of booking. Late
payment and other penal charges are also liveable based on mutually agreed
terms, conditions and time frames.
 Handling of Goods
 Managing Delivery Schedules
Strengths
 Good brand presence in India.
 It has great of creative services ideas.
 It has a reach to 55 branches & 400 offices.
 It has GPS equipped all-weather proof, containerized vehicles.

Weaknesses
 Marketing & Advertising is lesser than brands.
 Logistics is the one important function in business today. No marketing, manufacturing or
project execution can succeed without logistics support
 Logistics is important in India because of the country's size, geography, population variety,
natural and man-made calamities etc. The transport facilities are inadequate in India and
roads are bad. India lacks a well-developed road network and waterways are still
unexploited.
 With increased geographical distribution of incomes in India, the consumer markets are
extending beyond the five metros of Mumbai, Delhi, Bangalore, Chennai and Hyderabad.
However, rather than being pre-emptive, the companies are only following with new
distribution outlets. As such, the increased competition across industry verticals is forcing
firms to focus on product distribution, and logistics is gaining further momentum with this.
Thank You