What is Transactional Analysis?

 A transaction is an
exchange of two
strokes between two
people. The first
stroke is called
“Stimulus” and second
is called “Response”.
 A theory for analysing
human behaviour and
communication.
 The 3 Ego States

• Parent Ego State

• Child Ego State
• Adult Ego State
 Parent Ego State
Nurturing Parent Critical Parent Ego
Ego State State
Child Ego State
 Adult Ego State
The Adult ego state evokes behaviour that could be described simply
as logical, reasonable, rationale and unemotional.
Conditional Internal
& Non- &
Conditional External

Types of
Strokes
Verbal Positive
& &
Non-verbal Negative
 BENEFITS

• Improved interpersonal communication

• Source of positive energy

• Understanding Ego state

• Motivation

• Organizational development
 DISADVANTAGES

• Few scientific facts to prove

• Does not provide an insight into human

behavior

• Ego state are difficult to define