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driven by values
 Vision “To be a globally
respected corporation that
provides best-of-breed business
solutions, leveraging technology,
delivered by best-in-class people."

 Mission “"To achieve our

objectives in an environment of
fairness, honesty, and courtesy
towards our clients, employees,
vendors and society at large."
 Infosys Technologies Ltd. was started in
1981.
 Infosys first client was Reebok.
 Infosys hired its first set of employees in
1982 from
 Its revenue raised from Rs 1.2 million to
Rs 145.2 million during the period from
1981-1989.
 In 1993 Infosys went in for an IPO at a
premium of Rs 85 for a face value of
Rs.10/share.
 Since then,Infosy focused on T&D of
human resource and shared company’s
wealth with its employees.
 CAGR
CAGR 45%/30
43% %

EBITDA
Margin 33% 33% 32% 32%
%
 Infosys tried to preserve the attributes of a
small company and worked in small groups.
 Continuous learning was deeply embedded.
 HR department of Infosys had prepared a

career path for all its employees.

 Proper communication, which kept its

employees highly motivated.

 Senior management encouraged open door

policy.
Adequate care to identify the right candidate.
 Each year Infosys planned to hire 70% fresh
graduates and 30% experienced professionals.
 Recruitment was done through campus
interviews, advertisements in newspapers etc.
 These experienced professionals were given vital
positions like domain experts, domain
consultants, technical architects.
 In the year 2005-06,fortune wrote-”securing a
position at Infosys is more competitive than
gaining admission to Harvard”(1% out of 1.3
million applications).
 Instep in 1999,which was of six weeks.
 Global talent program.
 Campus connect.
 Infosys is very well known for its training. Its
like ongoing process.
 Initially fresh graduates were trained on new

processes & technologies, later on project

management, project development programs
followed by LDP’s.
 Nearly 7-8% of annual revenue is spent
on training.
 In 1991 education & research
department was established.
 By 1999 it offered more than 240
courses that includes database
management,ecommerce,programming
languages,inter-personnel
skills,managerialskills,foreign
languages.
 The new recruits were trained at the
global education center in Mysore.
 14 weeks training-of which first three
days on culture and values of the
company, followed by training on
technical and non technical courses.
 Training equipped the new entrants
for a challenging career in software
field.
 Encouragement of feedback
mechanisms.
  ILI was setup in 2001 to nurture future leaders in the
company.
WORK PEOPLE
SET DIRECTION PERFORMANCE FOCUS INTERPERSONAL DEVELOP LEADERS
EFFECTIVENESS
Convert vision into goals Display ownership Build trust Recruit people better
than self
Plan & organize Display passion Communicative Give & receive feedback

Change agent Display learnability Listen to others Mentor/coach/role model

Risk taker Innovative Approachable Support to achieve

excellence
decisive Eye for details Resolve conflicts Share the limelight
Motivate Self-confident
Result oriented
TECHNOLOGY BUSINESS
FUNCTIONAL/TECHNICAL QUALITY CUSTOMER PARTNERING RELATIONSHIP BUILDING
EXPERTISE
Use technology Commitment to quality Build long-term Network
effectively relationship
Demonstrate Use strategic system & Ambitious Cross cultural diversity
technical/functional approaches
knowledge
Add value to customer Negotiate win-win
Set expectations Outward focus
Infosys followed nine pillar model for leadership
development.
Strengths Weaknesses
M • Operational L • Over-reliance on US
excellence to deliver economy
H GDM M • Limited position in
• Capability to attract value chain (i.e. No
L & keep talents presence or Significanc
• Strong financial relationship with e of
M Impact
• Strong relationship consulting business) H High
with Large
Corporations M Medium
H • More cost/speed H • Wage inflation due to
L Low
conscious customers competition on
M • Market growth talents (15+% / year)
M • Higher awareness on H • Newer disruptive
off-shore model business models (i.e.
web services, web
2.0)
Opportunities Threats
 It was awarded as best company to work
for in the year 2001,2002, 2005.
 Among world’s top 100 companies best
places to work in IT listing
Computerworld magazine,2004.
 India’s best managed company-Study
conducted by Business Today.
 No.9 on the wired 40-Wired magazine,
2005.
 No.8 fastest growing technology
companies-Business 2.0,2005.
 • Named India’s Most Respected Company in the Businessworld 2006
survey for the fourth consecutive time
• Adjudged “India’s Best Managed Company” in a study conducted by
Business Today and A.T. Kearney
• Forbes: “Infosys is a role model for companies everywhere in financial
transparency.”
• “Dream company to work for” in India and amongst the “100 best
places to work for in IT” in the US
• Amongst the first companies in world to be certified at CMMI Level 5
• BusinessWeek: Amongst the top 3 IT Services companies in the world
• Wired rated Infosys among its top 40 companies that have reshaped
the global economy.

Exceptional Financial Performance Increase in number of Active Clients Strong Growth in Employees
Revenue ($M)

Active Clients

Employees
 Technical challenges
 Threat of global invasi
 Retaining talented peo
 Developing multiple c
 Employing global work