Beruflich Dokumente
Kultur Dokumente
…bit by byte !
J Satyanarayana
Principal Secretary
The World Bank, IT & Communications Dept
November 22, 2002 Govt of Andhra Pradesh,India
Agenda
e-Government Vision
Strategies for success
Success Stories
eSeva
APonline
SmartGov
OLTP
eProcurement
Service-centric approach
Connecting rural areas
The Vision
Andhra Pradesh will leverage IT to
attain a position of leadership and
excellence in the Information Age to
transform itself into a Knowledge
Society.
- McKinsey &Co (1999)
Government
Business
Citizens
e-Government
ICT Industry
e-Government Imperatives
Service-related
•Access
•Affordability
•User-friendliness
Governance-related
•Citizen-centricity Technology-related
•Transformation •Reliability
•Process Re-engg •Scalability
•Integration •Inter-operability
•Trust
How big is the e-Govt ?
Item AP All Federal Total
States Govt
Depts 150 2250 200 2,450
Applications
Can WE
1500 22,500 4,000 26,500
do this?
Effort 7600 114,000 22,000 136,000
(Man-years)
Cost 0.4 5.2 2.6 8.2
(US$ Bil)
Stages of e-Government
Emerging
Web presence through a few independent official web sites
Information is limited, basic and static
Enhanced
Content is updated with greater regularity
Interactive
Users can download forms & contact officials
Transactional
Users can actually pay for services on-line
Seamless
Total integration of e-services across administrative and
departmental boundaries
Strategies for Success
Preparation of e-Government Blue Print
Strengthening of Communication
Infrastructure
Content
Public-Private Partnership
Connectivity
Human Resource Development
Chief Information Officers
Service-centric Approach
Change Management
The enablers of e-Government
Technology
We have
designed
appropriate
architecture
& frameworks
in these 3
Fulfillment of areas
Vision
Process People
Technology Architecture
Technology Deployment
Backend
Middleware
Frontend
Standards
Communication Architecture
Backbone
Last Mile
Delivery Architecture
Self-service
Service Centres
Kiosks
Process Architecture
Functional Architecture
e-Government blueprint
Process Re-engineering Framework
Resource Framework
PPP Model
Procurement Framework
CDE ( Coopetitive Development Environment)
Implementation Framework
6 C Model
‘People Architecture’
IS Organization
Chief Information Officers
Project-specific training
Change Management
Implementation Framework
The 6C Model
Change
Content Management
Competencies
Connectivity
Citizen Interface
Cyberlaws
Capital
Success Stories
eSeva
APonline
SmartGov
OLTP
e-Procurement
Objectives of eSeva
One-stop-shop for citizen services
LAN 3
NMS
PDC/BDC-WAS
DB Servers WAP Gateway
Web Server
ISDN
ICSC location-1 ISDN ICSC location- 12
Card printer
Router
Router
Counter
Counter
Terminals
Terminals
With Printers
…. …. With Printers
Kiosk Kiosk
Roadmap of eSeva
Publishing of information
Role & Functions
Contact details
Forms & Procedures
Bill Gates
April 17,2002
Mission of smartgov
To enhance the efficiency of business in
Secretariat through
Workflow automation
&
Knowledge Management
DHQ
. . . . . D1
Tier 3
APSWAN .
.
DB Server WEB FW
. . . . . D10
D6 D10
STO WAS Kiosk MRO Local Body SRO MDO&AE-PR CTO Hospital PS AP Transco
PDA PDA
VHQ Tier 1
OFC
LL
UTP PDA Kiosk
. . . . . RAS
. .at MRO
. . . . . . . PDA Kiosk
.. ready to be launched
Objectives of e-Procurement
Economies of scale through demand aggregation
PPP model
Partner for implementation selected through a
competitive process
– Consortium of Commerce one, Microsoft, Compaq
& Antares
Pilot in 4 agencies in by Nov 2002
Concession period of 3 years
JV to be formed with GoAP within 9 months
Transaction fee payable to the partner
– No guarantee on minimum no of transactions
Roadmap
Education Civic
Revenue
CMS SMS PRISM Services CGRS Excise FAST
APNET
ICPS
Data Centre
e-Seva PKI
HIMS e-Health eCOPS FACTS
HRMS IFIS
Healthcare Police
DIMS Telemed
smartcard e-Proc eACB CCMS
Core
Applications
Portal OLTP
SBMS JUDIS
GIS SmartGov
Welfare Datawarehouse
Payment Judiciary
Gateway
WCMS Kiosks
e-Government Blueprint
.. an ‘inside out’ view
FIS
AGRIS AnSys LIFE InSys PMS
Agriculture Business Engineering
PAX CopSys eCRM e.Biz APIIS
MarkNet @pfirst
Admission Scholarship Grievances Registration Returns
Info Payments
Student Citizen Taxpayer
E-learning Exams Works Services
e-Payments Licenses
Delivery Channels
Medicines e-Health Health Pensions
Infrastructure Senior
Patient Citizen
Insurance Old Age Home
HealthInfo Telemed
Government
Student Vulnerable
22 16
Information(10) Apply Online(16)
•Performance of Govt •Regn of Birth & Death
•Acts, Rules & GO’s •Caste,nativity,income cert
•Forms & Procedures •Civic Services
•Healthcare Info •Title deeds , mutation
•Family Welfare Info •New Power connection
•Public Works •Telephone Connection
•Schemes & Benefits •Licenses
•Housing •Arms, LL, DL,RC
•Tourism •FIR
•GIS •Grievances & Complaints
Citizen
Payments(10) (45) Interactive(9)
•Utility Bills •Birth & death Certificates
•Power,water, •Pahani / adangal / PPB
•Telephone,Cellphone •EC’s , Copies of regd deeds
•Land Revenue •Valuation of properties
•Property Tax •Telemedicine
•Road Tax •Travel Booking
•Penalties & fines •Enrolment as voter
•Income Tax
•Savings
Information(11) Apply Online(8)
•Weather
•Crop management in drought •Rythubandhu scheme
•Irrigation •Gopalamitra scheme
•Water Levels •Inputs/ input subsidy
•Schedule of releases •Crop Insurance
•Input availability, prices •Licenses
•Extension info •Registration of Coop Society
•Farmer Training programs •Credit
•Agricultural prices/markets •Pattedar Passbook
•Pest/ disease control
Farmer
Payments(5) (31) Interactive(7)
Student
Payments(2) (22) Interactive(6)
•e-Learning
•Distance education
•Fees •Scholarships
•Loan repayments •Hall tickets
•Exam results
•Grievances
Information(6) Apply Online(6)
Vulnerable
Payments(1) (16) Interactive(3)
•Benefit schemes
•Loan repayments •Pensions
•Life Insurance
Connectivity
for
rural areas
APSCIN
Rural Internet Kiosks
AP State Information &
Communications Network
(APSICN)
The Vision
Creating an IS organization
Conducting a Cost-Benefit analysis of all
major e-gov projects
Correcting imbalances in CARD, MPHS
Value of Zero !!
Leadership
& vision
Resources
0 0 ,0 0 ,0 0 0
Technology BPR Partnership
Thank You
prlsecy_it&c@ap.gov.in
www.ap-it.com