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2The process responsible for controlling

the lifecycle of all change› (strategic,
operational).
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M


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The goal of change management is to
Ł ensure that standardized methods and
procedures are used for efficient and prompt
handling of Changes,
Ł minimize the impact of change-related incidents
and,
Ł improve the day-to-day operations of the
organization´.
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2`stablished in the year 1935 by Mr. Kishan Lal
Agarwal.
2Oil and rice mills.
2Office was gaddi system.
2Staff was traditional marwadi.
2Accounts were maintained manually.
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2Stagnation
2Import policy.
2Competition.
2New opportunities.
2Fresh blood in business.
2Diversification.
2Understanding the current and future needs of
the customer.

 
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2Êevolutionary.
2Incremental.
2In the beginning it was Planned change
afterwards Unplanned.
2Magnitude was large but spread at a slower
pace.
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2Old school of thoughts.
2Êesistance to change.
2Uncertainty of future (risk).

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2Marketing: The target segment changed.

2Technology: Completely different and upgraded

technology(new factory set up).

2Quality: Quality products offered.

 
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MM

2Opportunity (Demand).
2Similar plants coming up in other areas.
2Availability of resources.
2Attitude( Foresightedness)
2Ability to take risk.
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2Development of infrastructure.
2Development & Êecruitment of workforce.
2Strategy formulation.
2Alignment of goal with strategy.
2Involving employees in the process of change.
2Technological upgradation.
2Consultants were hired.
2Market survey and extensive marketing done.
2Managing existing employees.
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2Êeduces Process Inconsistencies

2 Strengthens Communication
2Êeduces the Number of Failed Changes and
Êework
2Assesses Êisks- quality, time, cost, etc
2`nables Prioritization of Change Proposals
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2Automated Bread manufacturing.
2Cookies/ Cake/ Êusk/ Namkeens factory.





2Started biscuit trading which made loss.

2Weak back office, as the change was unplanned
so unaware of certain laws and government
policies.
2Financial problems.

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2`mergence of new plants in North Lakhimpur,
Bokakhat, Itanagar, Nagaon, Hojai.
2Market became competitive.
2Growth became negative.

 
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2`volutionary change: Fast food outlet,
departmental store.
2Incremental change: Fast food outlet to multi
cuisine restaurant and a 16 room deluxe hotel.

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2Mission Charali - Strategically important

location.
2Perfect blend of customers ± Defense personnel,
locals from Arunachal Pradesh, Tea Planters.
2Attitude and risk taking ability.
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2Development of infrastructure.
2Development of workforce.
2Strategy formulation.
2Involving employees in the process of change.
2Technological equipments were identified.
2Consultants were hired.
2Involvement of employees in the change
process.

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2Marketing: New target segment.

2Technology: A new set of technology.

2Quality: Standardized quality products/ services

offered
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2New concept ± Sense of insecurity.

2Serving of non vegetarian food and alcohol.
2Differential salary structure.
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2KF Department store.
2Multicuisine restaurant.
2Bar.
216 room deluxe hotel.

  
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2KF Mall.
2Multiplex.