Beruflich Dokumente
Kultur Dokumente
Customer service
Web design
Satisfaction Assurance
Preferential treatment
Information provision
METHODOLOGY
Research Methodology
We will do the exploratory research because here we want
to know the satisfaction level of customer towards internet
banking services
Research Design
Population: The population include the people of different
cities who are using internet banking services
CONT…
Sample size:
The sample size should be around 5000
Sample Technique:
we will take simple random sampling because popula
tion is too large
CONT…
Service Quality
Perceived Usefulness
Business Performance
CONCLUSION