GROUP BEHAVIOUR

GROUPS

“ Two or more individuals

interacting and
interdependent ,who have
come together to achieve
particular objectives”
What Does It Take to Make a Group?
DIFFERENT FORMS OF
GROUP

Formal Group: a collection of people created to do something

productive that contributes to the success of the larger
organization. Subdivided as:

Command Group:
A group composed of the individuals who report
directly to a given manager.

Task Group :

Those working together to complete a job task.

 Informal Group:
“A group that is neither formally structured nor
organizationally determined , but appears in response
to the need for social contact”. Sub classified as

Interest Group:
Those working together to attain a specific
objective with which each is concerned.
a. Friendship Group:
Those brought together because they share one or
more common characteristics.
NEED OF GROUP FOR AN
INDIVIDUAL
 SECURITY

 STATUS

 SELF-ESTEEM

 AFFILIATION

 POWER

 GOAL ACHIEVEMENT
Group Norms
 Group Norms
 Shared guidelines or rules for behavior that
most group members follow
 Managers should encourage members to
develop norms that contribute to group
performance and the attainment of group
goals
 Group Role
Group Roles : The set of behaviors and tasks that a
group member is expected to perform because of his
or her position in the group.

 In cross-functional teams, members are expected to

perform roles in their specialty.
 Managers should clearly describe expected roles to
group members when they are assigned to the group.
 Self-managed teams may assign the roles to
members themselves.
The Stages of Group Development

Figure 15.4
Stages of Group Development
 Forming
 Group members get to know each other and
reach common goals.
 Storming
 Group members disagree on direction and
leadership. Managers need to be sure the
conflict stays focused.
 Norming
 Close ties and consensus begin to develop
between group members.
Stages of Group Development
 Performing
 The group begins to do its real work.
 Adjourning
 Members abandon their membership in the
group once the tasks have been completed.
 Note that these steps take time!
 GROUP DECISION
MAKING
 Decision:
The act of making up your mind about something, or a
position or opinion or judgment reached after consideration.

 Decision-Making:
Choosing between alternative courses of action using
cognitive processes - memory, thinking, evaluation, etc

The process of mapping the likely consequences of

decisions, working out the importance of individual factors,
and choosing the best course of action to take.
Group Cohesiveness
 The degree to which members are attracted
to their group
 Three major consequences
 Level of participation
 Level of conformity to group norms
 Emphasis on group goal accomplishment
Sources and Consequences of
Group Cohesiveness

Figure 15.6