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JT Engineering
Union vs Management • For immediate resolve, procure the said snacks and persuade the workmen
to resume their activities
• Better relations with the Union’s leader. Address the underlying issues and
parley between the two sides
Situation analysis
Factory situated
to out of city
Problems
Go slow tactics
by union, Negotiations
decrease in for 6 months
production
Union flexible,
company rigid
Problems & Causes
Problems Causes
No settlement Big difference
between offers of 2
after 6 months parties
Suspension of Decrease in
production
union leaders
Management’s decision justified
• Company was ready to offer the extra transportation costs for the
union workers
• 20 Km distance – time taken will not be that high
• Go slow tactics used by the union to pressurize management
• Initially un-realistic demands from unions
• Decrease in production --> Loss of revenue
• Ready to compromise
General Managers role
• Negotiate with the union leaders with a deadline
• Try to not let the situation escalate
• Compromise – at least for initial time period
• Prepare an alternative strategy – replacement of workers
Dharni Electric Supply Corporation: the case of overtime
• Contextual