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I MPLEMENTATION :
A N I NTEGRATIVE F RAMEWORK
§
M
I NTRODUCTION
2
M ETHODOLOGY:
DISCUSSION OF ISSUES
IDENTIFIED
C HARACTERISTICS OF ES
A NALYSIS
è
A number of ES¶s stakeholders operate outside the organization¶s
boundaries, For achieving the full potential of ES the evaluators
should consider the impact of Enterprise Systems on external
stakeholders, specifically the customers, suppliers and business
partners.
For eg. Coca-cola
è 2
It is important that both tangible and intangible assets and hidden
costs should be taken into account from the outset when considering
ES projects.
Intangible or hidden and underestimated costs are also a major
concern among ES specialists.
Services by ES support industry can exceed the initial software cost
by a factor of seven to ten .
O RGANIZATIONAL I MPACT
PROPOSED INTEGRATIVE
FRAMEWORK FOR ES
ADOPTION
è
è Integrated ES system .
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è Made according to both the current and the future status
of the enterprise.
è Various constraints such as technological, organizational
and financial should be kept in mind.
è ES functionality and enhancements requirements matrix,
the organizational and technological changes required for
the successful implementation of the ES system should be
developed and evaluated according to certain criteria.
è Re-engineering for ES involves extracting the best
finance, logistics and sales practices from multiple
divisions and then standardizing them into an integrated
ES system .
CONSTRAINTS
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P RODUCT , VENDOR A ND
S UPPORT S ERVICES
E VALUATION
Selection of ES modules that support critical business functions , eg
SCM.
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A LL IN ONE V S 2 EST OF
2 REED ES S OFTWARE
è All in one approach: applications can be acquired from the
vendor of the ES, from another vendor closely collaborating with
the first, from a third party vendor, built-in-house or outsourced.
Eg. Colgate¶s Palmolive SAP R/3 solution.
è It has been reported that industry watchers agree that about 80%
of companies will adopt the all-in-one solution but the remaining
20% will demand best-of-breed applications from multiple
software vendors.
C ONCLUSION
Î UESTIONS
a) Likert scale
b) Thurstone scale
c) Simulation
d) Sensitivity analysis
a) Organization goals
b) Organization direction
c) 2usiness model
d) Organization¶s management