Beruflich Dokumente
Kultur Dokumente
CH-8
1
Outline
History
What is Poka-Yoke?
Characteristics
Types of Poka Yokes
Industrial Applications
Inspection Techniques
Cost of quality
Everyday Examples
2
History
3
What is Poka-Yoke?
A poka-yoke device is any
mechanism that either prevents a
mistake from being made or makes
the mistake obvious at a glance.
As Shingo writes, "The causes of
defects lie in worker errors, and
defects are the results of neglecting
those errors. It follows that
mistakes will not turn into defects if
worker errors are discovered and
eliminated beforehand„ [Shingo
1986, p.50].
4
Characteristics
5
Types of Poka Yokes
prevention.
engineers the process so that it is
impossible to make a mistake.
remove the need of correction.
detection.
signals the user when a mistake has
been made.
they do not enforce the correction.
6
Industrial Applications
Yamada Electric
General Motors
Software Quality
7
Inspection Techniques
judgment inspection.
sorting the defects out
informative inspection.
Successive checks
Self-checks
source inspection.
before the fact
8
Cost Of Quality
Cost of achieving
good quality
Prevention
Appraisal
Cost of poor
quality
Internal failure
costs
External failure
costs
9
Everyday Examples