Scribd Logo
Hochladen

Willkommen bei Scribd!

  • Eyes of Janus: Evaluating Learning and Development

    Hochgeladen von

    anshita
    30 Ansichten3 Seiten
    The document discusses an evaluation of the "Eyes of Janus" training program conducted by Tata Motors for its employees. It describes how the training aimed to increase knowledge sharing, improve customer-centric areas, and align learning with organizational strategy. The summary also provides data on improvements in key performance areas like craftsmanship, surface protection, and customer satisfaction pre- and post-training.

    Originalbeschreibung:

    tata motors ppt

    Originaltitel

    Aadharsh Tata Motors

    Copyright

    © © All Rights Reserved

    Verfügbare Formate

    PPT, PDF, TXT oder online auf Scribd lesen

    Stufen Sie dieses Dokument als nützlich ein?

    Sind diese Inhalte unangemessen?

    Dieses Dokument melden
    The document discusses an evaluation of the "Eyes of Janus" training program conducted by Tata Motors for its employees. It describes how the training aimed to increase knowledge sharing, improve customer-centric areas, and align learning with organizational strategy. The summary also provides data on improvements in key performance areas like craftsmanship, surface protection, and customer satisfaction pre- and post-training.

    Copyright:

    © All Rights Reserved
    Als PPT, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    30 Ansichten3 Seiten

    Eyes of Janus: Evaluating Learning and Development

    Hochgeladen von

    anshita
    The document discusses an evaluation of the "Eyes of Janus" training program conducted by Tata Motors for its employees. It describes how the training aimed to increase knowledge sharing, improve customer-centric areas, and align learning with organizational strategy. The summary also provides data on improvements in key performance areas like craftsmanship, surface protection, and customer satisfaction pre- and post-training.

    Copyright:

    © All Rights Reserved
    Als PPT, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    von 3

    Eyes of Janus: Evaluating Learning and Development

    Group 9:

    Aadharsh M H17062
    Anshita Agarwal H17066
    Ishan Kamboj H17081
    Neha Jagannath H17091
    Siddharth Karthikeyan H17106
    TATA Motors: The Organizational Context

    • MNC listed on NYSE • Loss during FY ‘01-’02 • Knowledge sharing


    • 7 R&D centers (4 in India) • Rise in profits for next 3 FYs mechanism
    and 3 abroad • Decline for 3 more years • Things Gone Right/Wrong
    • 49,000 employees starting from ‘06-’07 • Divisional-level
    • 3,500+ distributors & service presentations  Getting
    centers employees updated
    Fluctuating New Product
    Presence
    Performance Introduction Group

    • Introduce disruptive
    products  Create new
    segments

    Remedial Course of
    Action
    Impact of TMA on Business Strategy

    % Increase Post-
    Autonova TX
    test

    Objective of Knowledge Customer-


    Gain centric Basics to Intermediates to
    Training Improvement Intermediates Experts
    Areas
    Onus of Application Delivery
    Learner to Job Quality
    Craftsmanship 22.49% 36.69%

    Value Surface
    -1.05% 58.62%
    Aligning with Creation Protection
    Orgn. Strategy
    Business Rubber &
    30.63% 31.79%
    Plastics
    Impact
    Paint & Sealing 52.97% 12.79%

    Customer BIW 3.86% 35.91%


    Satisfaction

    Das könnte Ihnen auch gefallen