Beruflich Dokumente
Kultur Dokumente
• What does the nurse say to respond to the pain the patient
is feeling?
(Acknowledge, validate, normalize, encourage)
(_______________________)
Leaving the patient
• What does the nurse say before leaving
the patient?
But if you need me just press this bell. I will be here as quickly as I can.
Practicing the dialog:
Using clues
Nurse : Greet the patient with her complete name.
Introduce yourself and the purpose of visit.
Patient : Oh, hello Shally. Just call me Wilma, please.
Nurse : Respond to the patient. And ask how the patient is feeling.
Patient : Not so good, actually. I couldn’t sleep well last night because my back is really aching.
Nurse : Acknowledge the pain and validate where the pain is.
Patient : This part, right here.
Nurse : Normalize the feeling by telling the patient you will do an observation on her. Ask if it is
okay.
Patient : Sure, go ahead.
Nurse : Explain what you will do
(a while later) (after the observation)
Nurse : Ask how the patient is feeling after the treatment.
Patient : Much better, thank you, Shally.
Nurse : Give encouragement to the patient and tell the patient that you will inform the doctor
about this.
Patient : Thank you.
Nurse : Show your appreciation talking with the patient and inform her that you need to see other
patients. Explain what the patient should do if she needs you.
Patient : Okay. Thanks.
Role Play
Review and Reflection
Review and Reflection
• What are the communication strategies to introduce ourselves to a
patient for the first time? (List down what you remember)
• Introduce yourself in the complete name.
• …. Etc.
• What are the language expressions to:
• Greet patient?
• Introduce ourselves and purpose of visit?
• Responding empathically to the pain described by the patient? (A, V, N, E)
• Leaving the patient?
• What new words or expressions did you learn today?
Cooling Down:
Video Watching
https://www.youtube.com/watch?v=4peIFulusSk
Why do you want to be a nurse?
• Can you list down different reasons why people in the video
want to be a nurse?
Assignment 2
• (Write your • From watching the video I learned ___ lessons.
reflection in • First, I learned that
a paragraph ________________________________________
of around ________________________________________.
100 words).
• Another lesson that I learned is
________________________________________
________________________________________.
• In conclusion, I think nursing is
________________________________________
________________________________________.
Remember
Good communication
is an important part
of the healing
process.
Talking With Your Older Patient: A Clinician's Handbook
Ephesians 4: 29 ESV