Technology Business Management (TBM @ TfNSW) : Apptio Pilot Outcomes

IT Business Plan and PaCS Strategic

Rejuvenated Finance team
Priority:
Change the Working Improved & updated Moving
Create a lean, transparent &
processes
paradigm effective organisation. to a plan forward
Testing the TBM concept @
We will be demonstrably more
TfNSW
efficient and cost effective.

Pilot outcomes
Execution framework
The Pilot Process
The pilot confirmed operating capability and
(6 month pilot)
delivered significant actionable insights Essential requirement for
benefits realisation
• Representative Opex
 Financial reporting capability – Large improvement
• Fixed assets  Reduced time to production – 80% improvement Short term:
• 9 months GL data  Cost savings – More than 3X benefit Program will work with CIO
• Headcount
group to realise savings
• Vendor data • End user ~ $200k identified in the pilot
• Cloud ~ $100k  $600k
• End user volume • Telephony ~ $300k annualised
• Depreciation ~ $2.6m Long term:
• Cloud storage volume
TBM office will be created
• Telephone bills
in Corporate Office team to
End
User
deliver formal TBM
capabilities
Mob

Footnotes:
a. Increased accuracy and usability
b. Reduced cycle time by 80% (one day down from 5)
c. Savings potential is more than x3 cost of the pilot (and based on limited data set)