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The Future of Business

Intelligence
Associate Professor Paul Hawking
Future of BI?

Dodo BI?
2015 2016
In 1989, then Gartner analyst Howard Dresner came up with
"business intelligence" to describe how end users could access
and analyse information stored on their company systems in
order to provide a better understanding of the business and its
customer.

"Business intelligence" has been perverted over time by vendors


trying to find new ways to market their products.
Business Intelligence (BI)

Big Data Real Time analytics


Multi-Dimensional Analysis
Forecasting Predictive Analysis
Decision Support System
Data Warehouse Sentiment Analysis
Business Performance Management (BPM)
Data Visualization
Data Mining Data Science
Dashboard Business Analytics
On-Line Analytical Processing (OLAP)
Decision Support System (DSS) Reporting
BAM Executive Information System
Enterprise Performance Management (EPM)
Corporate Performance Management
“Sir Henry Furnese, gained profit by receiving and acting
upon information about his environment, prior to his
competitors. “Throughout Holland, Flanders, France, and
Germany, he maintained a complete and perfect train of
business intelligence. The news of the many battles
fought was thus received first by him, and the fall of
Namur added to his profits, owing to his early receipt of
the news.” (Devens, (1865), p. 210). T
Luhn, P. (1958) “A Business
Intelligence System”, IBM

“the ability to apprehend the


interrelationships of presented
facts in such a way as to guide
action towards a desired goal.”

Better Decision Making


Executive Priorities
Rank Top CEO’s Business Priorities - Top CIO’s Technology Priorities -
2015 2016
1 Increasing enterprise growth Analytics and business intelligence

2 Reducing enterprise costs Infrastructure and data center

3 Expanding into new markets and Cloud Computing (SaaS, Iaas, Paas)
geographies
ERP Systems
4 Increase profitability
Digitalisation/digital marketing
5 Implementing finance and controls
Mobile
6 Talent and workforce
management/development Security
7 Consolidating, standardizing and
streamlining operations Networking, voice and data comms
8 Execute acquisitions, mergers and Legacy modernisation
partnerships
9 Improve governance, risk, Industry specific applications
compliance and security
Customer Relationship (CRM)
Gartner
Infotronics
Age (Stage 2)
ICT enhanced with
ubiquitous high-
speed broadband
plus analytics,
learning systems,
and cognitive
computing
Gartner
Hype Cycle
Gartner
Hype Cycle

Natural Language Generation


Natural
Language
Generation
Gartner
Hype Cycle

Natural Language Question Answering

Natural Language Generation


Gartner
Hype Cycle

Natural Language Question Answering

Smart Data Discovery

Natural Language Generation


Smart Data Discovery
Gartner
Hype Cycle Search based Data
Discovery Tools

Natural Language Question Answering

Smart Data Discovery

Natural Language Generation


New Year Emotions

2,800 tasting notes

10 Beers

Common Ingredients

New Year Beer 0101


Gartner
Hype Cycle Search based Data
Discovery Tools

Open Data Natural Language Question Answering

Smart Data Discovery

Natural Language Generation


Event Stream
Processing
Gartner
Hype Cycle Search based Data
Discovery Tools

Open Data Natural Language Question Answering

Smart Data Discovery

Natural Language Generation


Event Stream
Processing
(IoT)
FoxTrax
Event Stream
Processing
Gartner
Hype Cycle Search based Data
Discovery Tools

Open Data Natural Language Question Answering

Smart Data Discovery


Decision
Management

Natural Language Generation


Decision Management

A B C

A B C
Makes decisions
based on exceptions
Artificial Intelligence
Event Stream
Processing
Gartner
Hype Cycle Search based Data
Discovery Tools

Open Data Natural Language Question Answering

Smart Data Discovery


Decision
Management
Personal
Analytics
Natural Language Generation
Disclaimer

“There is no reason
anyone would want a
computer in their
home”
Ken Olson, Founder of Digital
Equipment Corporation (1977)
Big Data
Innovation Lab

Paul Hawking

SAP Academic Programs Director


Associate Professor
Information systems Discipline
College of Business

Telephone: +61-3-99194031
Email Paul.Hawking@vu.edu.au

@Paulhawking #SAPVU

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