2017 PEPFAR Data and Systems Applied Learning Summit

Panel: Guidance on Knowledge Sharing

September 15, 2017

Agenda

• Overview and Learning Objectives

• Knowledge Sharing after PALS: Strategies & Best Practices
• Country Presentations
• Country Teams Develop Own Knowledge Sharing Plan
• Summary and Conclusion
• Fill Out Final Evaluation

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Session Overview
• PALS training curriculum is designed to familiarize users with
PEPFAR data streams and tools and also provide a platform
for enhancing data analysis and use for program monitoring
and optimization within each OU

• During this session, we will outline practical tips and best

practices for knowledge sharing, summarize available
resources, and provide an opportunity for teams to develop
their own strategy for training and information dissemination
upon returning home.

• PALS participants are responsible for developing an OU

specific strategy to ensure knowledge and skills gained during
PALS are quickly and effectively shared with colleagues 3
Session Learning Objectives

At the end of today’s session participants will be able to:

1. Recognize best practices in adult learning and

understand how to apply them to delivering sessions
2. Develop a training strategy and timeline for
delivering PALS training session to others in your
office
3. Locate relevant materials and available resources to
conduct knowledge sharing activities after you return
home.

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Knowledge Sharing After
PALS: Strategies & Best
Practices
What is Adult Learning?

Adult learning differs from child learning in that it is

self-directed, problem-centred, experience based, and
more often relevant to life

Adult learning emphasizes process more than content

and involves the following assumptions:
• Adults need to know why they need to learn
• Adults need to learn experientially
• Adults approach learning as problem-solving
• Adults learn best when the topic is of immediate value

(Knowles, 1970) 6
Principles of Adult Learning

1. Adults need to be involved in the planning and evaluation of

their instruction
2. Adults bring a great deal of experience and knowledge to
any learning situation
3. Adults are decision-makers and self-directed learners;
problem centered rather than content-oriented
4. Adults are motivated by information or tasks that they find
meaningful, and that have immediate relevancy to their
work or life
5. Adults have many responsibilities and can be impatient
when their time is wasted

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How Do People Learn?
Type of Learner Learn by:
• Watching, seeing, observing
• Flip charting, demonstration
Visual • Pictures, charts, graphs
• Reading, watching videos

• Listening
• Panels and forums
Auditory • Lectures
• Listening to recordings
• Brainstorming

• Moving, touching, doing

• Active experimentation
Kinesthetic • Hands-on practice or experiments
• Taking notes
• Role-play, simulation games, brainstorming

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Training Methods & Learning Styles

Doer: Feeler:
•Practice •Personal experience
•Role plays •Role plays
•Simulations Strive •Group exercises
for
Variety

Observer:
Thinker: •Lectures
•Reading •Discussion
•Questioning •Observing
•Independent activities •Problem solving

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Key Points on Learning Styles

• No one style is good or bad; all styles are useful

and needed
• Using a variety of methods helps ensure you will
reach the greatest number of participants
• Understanding how you tend to learn best helps
you understand and adapt to others’ styles

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Managing a Range of Participants

• Design activities that utilize the unique knowledge

and skills of all participants
• Pair less experienced participants with their more
knowledgeable colleagues
• Be flexible and be prepared to change your
approach or content to match level of the class
• Provide content or activities tailored to the different
levels of participants

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Guidelines for Asking Questions

Clarity: Ask questions that are easy to understand, using plain

language
Brevity: Phrase questions succinctly and precisely; avoid
multi-part questions
Purpose: Don’t use questions to test participants or highlight
deficits in knowledge
Direction: In general, direct questions to the class as a whole;
only ask a specific participant if you know he/she has the
knowledge or experience to answer

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Guidelines for Answering Questions (1)

• First, encourage participants to ask questions:

 On the first day, invite them to ask questions throughout
the course
• After a particular topic, ask, ‘What are your questions
about…?’
• Repeat the question to ensure the whole class can hear it
• Don’t always respond directly to a question; redirect the
question back to the group when possible/appropriate
• All questions should be treated with respect; do not judge
verbally or nonverbally

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Guidelines for Answering Questions (2)

• Respond in some way even when questions seem off-topic or

irrelevant
• Look for nonverbal signs of a question (e.g., curious or
confused look on participant’s face)
• Use the “Parking Lot" for any questions that do not have an
answer or ones you will get back to at another time
• What to say when you do not know the answer:
 ‘I’m not sure about the answer to that question. Can
someone help us out with an answer?’
 ‘Good question. Let’s put it in the parking lot for now and
we’ll get back to you tomorrow’ (be sure to get back to
them!)
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ACTIVITY: Country Template

• Work in OU teams to finalize worksheet template

• How might you incorporate these methods into sessions

that you regularly facilitate?

• Which methods do you think you can use right away (in the
session plan you brought)?

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Summary & Conclusions
Summary

During today’s session we discussed how to:

1. Recognize best practices in adult learning

and understand how to apply them to
delivering sessions
2. Develop a training strategy and timeline for
delivering PALS training session to others in
your office
3. Locate relevant materials and available
resources to conduct knowledge sharing
activities after you return home.
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Further Resources

Please see further resources on the

DATIM Support Page (https://
datim.zendesk.com/hc/en-us) and
click on the PALS Category.

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Questions and Thank You

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Thank You!