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Process Flow

eForm

eForm

1. Requester input 2. eForm submits to 3. All refund form


Contract No in SAP to retrieve fields are auto-
eForm and click rental object retrieved from
submit button. details, deposit , SAP into eForm.
etc., as per
refund form.

Y
APPROVE?

7. Prompt 6. Refund transaction is 5. Until all approvers have 4. Requester submits the
requester after auto-generated in approved in workflow. eForm for approval
check is SAP and requester is routing.
generated. notified via email. If any approver rejects,
enter reject reason to Routing is based on $
inform requester for re- threshold & DOA.
1 submission.
Dashboard
 Requester View
 Shows all my request submission status – who
is holding up the approval
 Approval Leadtime KPIs – measures how long
each approver takes

 Approver View
 Shows all requests pending my action
 Approval Leadtime KPIs – measures how long
each approver takes
Benefits
 Minimal Data Entry - Requester needs only to enter
minimal fields (company & contract number)
 All relevant fields are auto-retrieved from SAP
into eForm via BAPI (SAP function call)
 Once approved, all data entry into SAP is
automatic
 No More Paper Filing & Signature
 All approvals and filing are electronic
 KPI Dashboard to measure approval leadtime
 Incentivize approver for prompt action
 Shorten approval leadtime
 Full Audit Trials
 Who and when approve are recorded in system
BAPI CALLS
BAPI_RO_GET_DETAIL
Input
Company Code
Contract No
Output
Contract Details

BAPI_RE_BE_GET_DETAIL
Input
Company Code
Contract No
Output
Project(BE)

BAPI_AR_ACC_GETOPENITEMS
Input
Company Code
Customer Number
Output
FI Document No

BAPI_RE_CN_GET_DETAIL
Contract Number

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