EMCO QATAR

BEHAVIOR BASED SAFETY

(BBS)
 EMCO QATAR

Key Factors For Effective HSE Management

Risk
Standards Policies Audits
Assessments

Engineering
People Procedures Communication
Controls
 EMCO QATAR

Basic Behavior Principles

Safety in the workplace

PERSON ENVIRONMENT

HSE

BEHAVIOR
EMCO QATAR

Basic Behavior Principles

The Person

PHYSICAL
CAPABILITIES EXPERIENCE

TRAINING
 EMCO QATAR

Basic Behavioral Principles

The work environment represents:

ENGINEERING
EQUIPMENT
CONTROLS

JOB TASK WORK CULTURE

 EMCO QATAR

Basic Behavior Principles

The final, most often overlooked component is

BEHAVIOR

What the person

does on the job?
EMCO QATAR
 EMCO QATAR

THE ICEBERG
HOW MUCH DO YOU SEE OF AN ICEBERGE ?
 EMCO QATAR

THE ICEBERG

ONLY 10% OF
ANY ICEBERG
IS VISIBLE.
THE
REMAINING
90% IS
BELOW SEA
LEVEL.
 EMCO QATAR

THE ICEBERG

10 %
VISIBLE
ABOVE SEA LEVEL
SEA LEVEL

INVISIBLE
BELOW SEA LEVEL

90 %
 EMCO QATAR

THE ICEBERG

• The Iceberg phenomena is also applicable on

human beings…………………..
 EMCO QATAR

THE ICEBERG

KNOWLEDGE
KNOWN SEA LEVEL
TO OTHERS
&
SKILLS
UNKNOWN
TO OTHERS

ATTITUDE
 EMCO QATAR

THE ICEBERG

• In other words,
 EMCO QATAR
THE ICEBERG

KNOWN BEHAVIOR
TO OTHERS
SEA LEVEL

UNKNOWN
TO OTHERS

VALUES – STANDARDS – JUDGMENTS

ATTITUDE
MOTIVES – ETHICS - BELIEFS
 EMCO QATAR

WHAT MAKES YOUR LIFE 100% ?

Let each letter of the alphabetic has a value equals to it sequence of the
alphabetical order:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

S K I L L S = 82
19 11 9 12 12 19
K N O W L E D G E = 96
11 14 15 23 12 5 4 7 5
H A R D W O R K = 98
8 1 12 4 23 15 18 11
A T T I T U D E = 100
1 20 20 9 20 21 4 5
 EMCO QATAR

THE CAN DO ATTITUDE

• You CAN DO everything, but not all at once.

• You CAN DO everything, if it’s important enough for you
to do.
• You CAN DO everything, but you may not be the best at
everything.
• You CAN DO everything, but there will be limitations.
• You CAN DO everything, but you’ll need help.
 EMCO QATAR

Not Operating Excavator As Per Safe Systems of Work

 EMCO QATAR

Achieving HSE Improvement

Culture & Behavior Continuous

e.g. Involvement, training, Improvement
recognition, ownership

I
m
P
r
Procedures & Systems
o
e.g. SOP’s, Risk Assessments
v
Spillage Procedures
e
m
Procedures & Systems
e
e.g. Hazard Studies, PHR,SHE Critical
n Equipment, Plant Mods, Guarding
t

Time
 EMCO QATAR

Focusing on Behaviors can Reduce Injuries

Fatality

Serious Injury

Minor Injury

Near Miss

At- Risk Behavior

 EMCO QATAR

Behavior - Based Safety

• Is a process that helps employees identify and
choose a safe behavior over an unsafe one.

What is a behavior safety programme?

• ‘A behavioral safety programme is designed to modify peoples

behavior whilst working, leading to improved safety culture and
performance’
 EMCO QATAR
Behavior-Based Safety
Behavior Modification

Positive ( Safe) Negative (At – Risk)

• Changing the way you usually do
your job to a safer method
• Reminding co-workers about taking
safety precautions
• Consistently wearing your PPE
• Consistently using safety program
procedures
• Reminding co-workers that they
should be wearing PPE-motivating
them
• Providing feedback to supervisors
that some employee’s are not
following safety procedures or
wearing their PPE.
• Not wearing PPE or using general
safety equipment
• Not following safety
procedures/programs (welding
procedures, lockout-tag out, ladder
safety) taking shortcuts.
• These behaviors are considered
unacceptable and are not fair to rest
of the department. They reflect
negatively on the department as
whole.
 EMCO QATAR

Behavior - Based Safety

At- Risk Behavior is Usually a Result, NOT a Cause

Poor Communication Job Design

Lack of Accountability No Supervision
Poor Ergonomic Confusing Procedures
Time/ Pressure Inadequate Training
Peer Pressure Imperfect Memories
Bad Habit
 EMCO QATAR

The “ABC” Model of

Human Behavior

Activator Behavior Consequence

• Activators direct Behavior

• Consequences motivate Behavior
 EMCO QATAR

The Behavior – Based Safety Process

Behavior-based safety is based on four key Components;

• A behavioral observation and feedback process
• A formal review of observation data
• Improvement goals, and
• Reinforcement of improvement and goal attainment
 EMCO QATAR

Behavioral Observation and Feedback

• Observations provide direct, measurable information on

employees’ safe work practices.
• Employees are observed performing their routine task.
• The observer documents both safe and unsafe behaviors.
• The employee is then provided positive feedback on the safe
behaviors and non-threatening feedback on the unsafe
behaviors.
• They are also provided with suggestion on correcting the
unsafe behaviors.
 EMCO QATAR
Formal Review of Observation Data
• Data is analyzed to determine the employee’s/dept’s improvement
in safe behaviors
• It can be looked at as an overall percentage, e. g. If there are
twenty items on the checklist and the worker performed 10 of
them safely, then he would be get 50 % safe

CONTINUAL
I
m
IMPROVEMENT
P
r 90%
o
v 75%
e
m
e 50%
n
t

Time

• Observation could be graphed and displayed for employees to view

• When the graph shows improvement, it provides positive reinforcing
feedback to employees.
 EMCO QATAR

Improvement Goals

• Setting improvement goals increase the effectiveness of feedback

and the success of the behavior-based safety process.
The goals can be take different forms, such as;
1. Percentage safe goals
2. Process goals
3. Implementation goals
• Management much provide immediate, positive feedback to
reinforce safe behavior.
• Rewards can be an effective means of reinforcing goal attainment
 EMCO QATAR

Results

• Increase Morale
• Increase Productivity
• Increase Efficiency
• Increase Profitability
 EMCO QATAR

Thank You For Your Attention