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GREINER’S

GROWTH CYCLE
DEPICTING LIFE OF ORGANISATIONS!
GREINER’S GROWTH CYCLE!!
created by Larry Greiner in 1972 and updated in 1998. The model helps to identify, anticipate and
understand the root cause of problems for a fast-growing business. Each growth phase has a
period of evolution and stability and ends with a revolutionary period of organisational turmoil and
change. Successful resolution of the revolutionary period is essential to allow the business to
move to the next phase.

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CREATIVITY 01
Emphasis on creating a product and market
Founders are in charge: Emphasis on
creating a product and market Founders
are in charge
•Communication is frequent & informal
•Hard work is rewarded by modest salaries
& promise of ownership benefits
Crisis of Leadership
• Increasing complexity, founders
struggle to both run and manage the
business, conflicts emerge on new
products / markets, lack of decisive
direction
• Solution - Install a strong business
manager to pull the business together

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CASE STUDY!!

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DIRECTION 02
• Increasing complexity, founders
struggle to both run and manage
the business, conflicts emerge on
new products / markets, lack of
decisive direction
• Solution - Install a strong business
manager to pull the business
together
•Crisis of Autonomy
• Funnels energy into growth,
increasing complexity, top
management unable to oversee all
operations, lower level managers feel
tied down despite their greater
knowledge of markets and products
• Solution - Delegation

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CASE STUDY!!

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DELEGATION 01

CRISIS OF CONTROL

• Decentralised Structure
• Operational & market level
responsibility Profit centres & financial Relative prosperity until top executives feel
incentives loss of control.
• Top management acting by exception Managers acting more independently,
• Decision – making based on periodic running own “parochial” campaigns.
reviews Management attempts to regain control
• Rare and formal corporate and fail due to scope of operations &
communication, supplemented by “field markets.
visits Solution – co-ordinate rather than control
.

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CASE STUDY!!

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CORDINATION 01
•Merging of local units into product groups Thorough
review of formal planning Supervision of co-ordination by
corporate staff Centralisation of support functions
•Corporate scrutiny of capital expenditure
•Accountability for return-on-investment at product group level Motivation
through lower-level profit sharing

Crisis of Red Tape

– Resource use becomes more efficient, local management look beyond


local needs, growth recommences.
• Product group managers have learnt to justify & account for decisions
and are rewarded on results.
– Watchdog mentality de-motivates middle management so that rules
and procedures are the goal (not the means).
• Solution – increase market agility & people need flexibility

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CASE STUDY!!

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COLLABORATION 05
•Team action for problemsolving
•Cross functional task teams
•Matrix type organisational
structure
•Simplification of control mechanisms
Real-time information systems
•Team behaviour education
programmes
•Decentralization of support staff to consult specific
teams Team incentives

Crisis of Internal Growth


•Only way to grow is through collaboration with other
organisations Solution - alliances

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ALLIANCES-06

Extra organisational solutions


Mergers & acquisitions Creating
holdings Managing a network of companies

Crisis of Identity
.

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THANK YOU

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