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Decoding & Revitalizing

a Classic Brand : Parfums


Cacharel
CHETAN KOTHAVADE
ANURAG GANGULY
JASLEEN KAUR
SOHAM SAHA
Market & Industry Background

Categories Companies
Global & Multi-sector P&G, Unilever, L'Oréal
 The perfume industry in 1996 was not just competitive but concentrated as well
Global Specialists Gillette, J&J, Colgate-Palmolive
Regional Specialists Revlon (USA), Schwarzkopf
(Europe)

Types of Perfumes Relevant Brands


Prestige (Luxury) Segments Chanel, Dior, Cacharel, Gucci etc.
Mass-market Segments Vanderbilt , Revlon

 Luxury brands were getting diluted as an infiltration of imports resulted in price


cuts; serving the mass-market segments
Perfume Usage Patterns

 As a gift for special occasions only

 Connoisseurs purchase perfumes to feel more attractive

 An index to enhance self-realization

 As a measure of improving social status

 As a tool to embolden femininity

 Rive Gauche was promoted in a political connotation

 Adding a fresh & floral fragrance targeted towards the youth


Company Background

 Cacharel was first registered as a clothing brand & later


diverified into perfume business – 1962

 L’Oreal group visualized market into perfumes - Women were


encouraged to buy perfume, wear it and regard it as an
everyday pleasure

 L’Oreal group acquired fragrance brand of Cacharel – 1975

 Company aimed to design products that could sit alongside


luxury brands yet accessibly priced and distributed via
traditional channels
Anais Anais & Loulou

 Anais Anais was the first perfume launched - 1978


 Targeted for young generation – floral fragrance which was
‘tender’ yet ‘sexy’
 It was priced 30% below classic brands, initially distributed via
mid range outlets like small dept stores
 Company soon attracted young customers to speciality stores
via Anais Anais & within 2 years it became leading perfume in
Europe
 Loulou was launched as a successor to Anais Anais – 1987
 It was targeted at same young women also including free-fall
partying mood of 1980s with a sophisticated charm
 By end of 1980’s the two brands were one of the biggest
selling products in Europe
Challenges

CK One by Calvin Klein


 American product; entered European market in 1994
 Worldwide success due to its advertising campaign
 Avoided segmenting market on gender
 TG: 15-25 year olds
 Captured cultural shift in youth due to societal changes and issues
 Unisex market achieved almost 1000% growth between 1994-1998
Eden by Cacharel
 Turnaround Product in a slowing Economy; launched in 1994
 Named lacked poetry; designed to suggest temptation and lust
 Similar pricing and distribution strategy; advertisement flopped
 Offered promotional schemes, supplementary products and gift products to
increase sales
 Cut backs on media spending and bad campaigns hurt the brand identity
What should be done by
Katsachnias and his Team ?

 Stop the decline in the sales by uncovering the root cause of it

 Re-build the brand so that it comes out of the maturity crisis

 Should focus on each brand individually and create an identity for


its own rather than creating an umbrella strategy for all the brands

 Clarify the brand identity of Cacharel which will provide the basis for
developing future market strategy

 Learn about the new sociological trends and the difference from the
time of launch of first product to now
Brand identity decoding

 Represents values, services, ideas and personality of the brand from


the brand owner’s side
 Physique – Name of the perfumes, design and color of their bottles
represent energetic, active, innocence and sensuality
 Personality – show a real woman, inner-self of women, seductive power
 Relationship – inner instincts of women’s feelings
 Reflection – Young women
 Culture – Innocence, seduction, trendy, sophisticated
 Self-image – Modern but classic, free-fall partying mood retaining its
sophisticated charm

Innocence, Seduction, Sophisticated, Inner-Feelings, Tenderness


Brand identity decoding

CACHERAL ANAIS ANAIS


• Freedom – for the first time women • Delicate and tenderness but sexy
were encouraged to buy perfumes • Inner feelings of women as
for themselves depicted by white bottle of the
• Luxury brand at accessible price perfume
• Creative and innovative • Innocence
• Innocence and tenderness • Accessible luxury product at
specialist outlets

LOULOU
• Combination of tenderness and seduction as
represented by blue and red bottle
• Energetic, active for the partying mood but
sophisticated at the same time
• Luxury brand at accessible price
Brand revitalization

 Major reason for the maturity crisis were the branding mistakes

 Brand which was launched on the creativity and accessibility, added the element of tenderness and innocence
with Anais Anais further adding seductive element with Loulou

 But all the brands were launched under same strategy, same distribution channel, same advertising face

 Brand’s core focus was on women’s inner feelings but it changed to mating by featuring a couple with the launch of
Eden , which proved to be against Cacheral

 Media spend is essential to make the brand remain LIVE, but cutting on it to increase on promotional spend made
the customers fading out

 Understanding of brand identity is essential as this is the first step to marketing. Before starting to deliver the message,
it is required to create an image of a brand

 By keeping in mind the brand identity, marketing campaigns can be designed to revitalize the brand
Exhibits

 Ads depicting the needs


 Attracting the opposite gender, seduction, etc
Perfume companies’ mkt share

 Calvin Klein – best


 Drop in Cacharel
 Most cos – either stable
or loss
 Gain – only CK & few
Positioning of Feminine
perfumes
Seduction vs. self realization

 To enhance
 Femininity
 Social status
 Personality
 Confirm their natural
self
Thank You !

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