COMPETENCY SIX: ENGAGE

WITH INDIVIDUALS, FAMILIES,

GROUPS, ORGANIZATIONS,
AND COMMUNITIES
CHARLES A. WILLIAMS
UNIVERSITY OF NORTH CAROLINA PEMBROKE
PROFESSOR A. OXENDINE
OCTOBER 3, 2018
  6.01 Apply knowledge of human behavior and the social
environment, person-in-environment, and other
PRACTICE multidisciplinary theoretical frameworks to engage with
clients and constituencies.
BEHAVIORS  6.02 Use empathy, reflection, and interpersonal skills to
effectively engage diverse clients and constituencies.
APPLYING STUDIES TO ENGAGEMENT

 Applying knowledge regarding what stage of life a person is in can be helpful in determining appropriate tone and
behavior.
 Old-age; which covers a diverse group of people advanced in age and having various differences among themselves.
 Not just people who are dying.
 Considering the individual’s environment can also be of use in adding context to the individual’s position in life.
 Time and place that they grew up in
 Where they are now
USING EMPATHY, REFLECTION, AND INTERPERSONAL SKILLS

 Empathy
 Truly immersing yourself in the feelings and contexts of another in an attempt to gain a deeper understanding of the
individual.
 Reflection
 Growing from our social interactions through taking time for evaluation.
 Interpersonal Skills
 Using personality and social skills to effectively engage and to help others to feel comfortable around us.
  National Association of Social Workers.
REFERENCES (2017). Code of ethics of the national
association of social workers.
Retrieved from:
https://www.socialworkers.org/About/Ethics
/Code-of-Ethics/Code-of-Ethics-English