Management, Organization,

and Health Care

Fury Maulina

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 George R. Terry, “ Management is a
distinct process consisting of planning,
organising, actuating and controlling,
performed to determine and
accomplish stated objectives by the
use of human beings and other
resources“
(The Principles of Management)

Mary Parker Follet, "Management is

the art of getting things done
through people."
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 Harold Koontz, "Management is the art of getting things done
through and with people in formally organised groups.“ (The
Management Theory Jungle).

Henri Fayol, "To manage is to forecast and to plan, to

organise, to command, to co-ordinate and to
control.“ (Industrial and General Administration).

Peter Drucker, “Management is a multi-purpose organ that

manages business and manages managers and manages
workers and work” (The Principles of Management).
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 Management as a noun
 refers to a group of managers.

Management as a process
 refers to the functions of management:
planning, organising, directing, controlling, etc.

Management as a discipline
 refers to the subject of management.
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 Organization as a structure
The term 'Organisation'
is derived from the Kast and Rosenzweig:
“Structure is the established
word 'organism' which
means a structure of pattern of relationships among
body divided into parts the component parts of the
that are held together organisation".
by a fabric of
relationship as one In this sense, organisation
organic whole. structure refers to the network of
relationships among individuals
and positions in an organisation.
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 Principles of Organisation / Organising
 Mintzberg’s Framework

Organizational structure refers to the formal

configuration between individuals and groups
regarding the allocation of tasks, responsibilities,
and authority within the organization
(Galbraith, 1987; Greenberg, 2011)

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 Henry Mintzberg (1992, 2009) suggests that organizations
can be differentiated along three basic dimensions:
(1) the key part of the organization, that is, the part of the
organization that plays the major role in determining its
success or failure;
(2) the prime coordinating mechanism, that is, the major
method the organization uses to coordinate its activities;
(3) the type of decentralization used, that is, the extent to
which the organization involves subordinates in the
decision-making process.

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Key part of the organization
top management people who provide
indirect services
analysts such as engineers,
accountants, planners,
researchers, and
personnel managers

workers who
middle- and lower- actually carry
level management out the
organization’s
tasks
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 Test!
Teachers
Principals
Superintendent of schools
Maintenance
Public relations

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 Prime coordinating mechanism
 Direct supervision
 that one individual is responsible of the work of others.
 Standardization of work process
 exists when the content of work is specified or programmed.
 Standardization of skills
 exists when the kind of training necessary to do the work is
specified.
▪ Standardization of output
 exists when the results of the work are specified.
▪ Mutual adjustment
 exists when work is coordinated through informal communication.
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 Type of decentralization used
Vertical decentralization
 distribution of power down the chain of command, or
shared authority between superordinates and
subordinates in any organization.
Horizontal decentralization
 extent to which non administrators (including staff) make
decisions, or shared authority between line and staff.
Selective decentralization
 extent to which decision-making power is delegated to
different units within the organization.
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 THANK YOU!

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