JJU

COLLAGE OF ENGINEERING & TECHNOLOGY

DEPARTMENT OF ELECTRICAL & COMPUTER
ENGINEERING
(COMMUNICATION STREAM)
ETHIO TELECOM, NER & SEMERA REGION
BY:- Yassin Muhammad
Berhan Feleke
Abera Haile
Abraraw Biset
 1 Background of Ethiotlecom
 Company Profile and  Product Development
History  Customer
 Services  Data customer
 Fixed Line Services  Mobile customer
 Mobile services  Fixed phone customers
 Broadband service
 Regional Organization Structure (NER&SEMERA Region)

Tele service
department

Regional
manager

Security Training

Technical Resource
supporter Seiner Custome manager
Finance
area r service

Area

Sub area
 2. OVER ALL INTERNSHIP
EXPERIENCE
 MOBILE  Work flow
COMMUNICATION Customer complain
 INTRODUCTION TO Any Department or
MOBILE Member
COMMUNICATION
• A connection between Customer support
centre
two people a caller and
called person
On-Duty Manager
1. Where is the subscriber?
2. Who is the subscriber? Section Team leader
3. What does the subscriber
want? BTS Staff BSC Staff MSC Staff
 Cont…GSM
 GSM Architecture
• One of the main purposes
behind the GSM
specifications is to define
several open interfaces.
• The GSM specifications
define two truly open
interfaces which in the GSM
network.
o A-interface
air interface
• GSM network dividing into
four separate subsystems:
1. Mobile Station (MS)
2. Network Switching
Subsystem (NSS)
3. Base Station Subsystem
(BSS)
4. Network Management
subsystem (NMS)
Cont…GSM
 Cont…GSM
The Mobile Station . Mobile services
• MS=SIM+ME Switching Centre (MSC)
The Network Switching – Telecom Services e.g.
Telephony, fax,
Subsystem (NSS) emergency call, etc.
• The Network – Supplementary Services
Switching Subsystem e.g. call forwarding, call
(NSS) contains the waiting, etc.
network elements MSC, -controlling calls in the
VLR, HLR, AUC and EIR mobile network
 Cont…NSS
Base Station • Responsible for
Subsystem communication with NSS
• The BSS is composed of 2.Base Transceiver Station
two parts (BTS)
1.The base station • Responsible for
controller (BSC) communication with the
MS
• Responsible for radio
interface management of • Responsible for radio
BTS and MS transmission and
reception
 CDMA

 Advantages of CDMA
 CDMA scheme has two • One of the main
concepts, advantage is that
 spread spectrum dropouts occur only when
techniques with single the phone is at least twice
user detection as far from the base
 multi user concepts with station.
joint detection of user  Disadvantages of CDMA
signals. • One major problem in
CDMA technology is
channel pollution
 Satellite
• Satellite is a get way that • It is used for the transfer
uses transfer data signal of all voice, video data
at a long distance by and internet
using satellite dish. • The best signal quality
• There three type of factor in v- sat above 70
satellite dish. B Far-away satellite:
A, V- sat • -Far- away uses for
B, Far –away telephone and internet
C, Dial- away service
A, V-sat(Very Small Aperture • -It let to compare to
Terminal) other
• It is best type
 Sat. Cont…
C Dial away satellite: Computer
• - It’s speed is better Network
than far away
Types of Network
• -It uses for telephone
and internet service • Based on geographical
coverage
• -Both far- away and
dial away satellite are – LAN
narrow band frequency – MAN
– WAN
 Net.Cont…

Local Area Network Wide Area Network Metropolitan Area Network

 IT (Information Technology)
Networking
• The computer uses the same subnet mask
and default get way but different IP address
this means there is no the same IP for
different computers
 IT Cont..
Cabling  II, Cross cabling
• There are two types of cabling
• 1 1
I, straight cabling
• 2 2
II, cross cabling
• 3 3
 I, straight cabling
• 4 4
• 1 1
• 5 5
• 2 2
• 6 6
• 3 3
• 7 7
• 4 4
• 8 8
• 5 5
• 6 6
• 7 7
• 8 8
 Work Tasks

 Work Challenges and • Lack of prerequisite

Measures courses to understand
 The first great particularly wireless
challenge in our transmission and GSM
internship: we didn’t technology basics.
take most of the basic • The company
communication courses supervisor is not given
and they think we are the project.
not capable of doing
that work
 3 Internship Benefit
 Theoretical Knowledge  Practical skill
a. Exchange information • To creating good
b. Asking different relationships within
questions from ethio employees
telecom workers,, advisors • Giving special attention
c. Using reference books to the practice.
d. By using internet • Rising questions
resource • To be alert to get
information
• Exchanging information
 Bent. Cont..
 Interpersonal Communication
Skills
• To be a good listener and
speaker
• Be polite
• Avoid confusing
• Respect others etc.
 Team Playing Skills
• Making discussion of ideas
• Coordinate the team
• Directing the discussion in
terms of the team goals
• Making decision
 Leadership Skills
• When you take a part as a
leader, you must not make it
personal and don’t rush in to
for personal attack.
 Entrepreneurship skill
 Currently there is nothing seen
which can be appreciated as
an entrepreneurship.
 Bent. Cont..
 Work Ethics
 A worker with a right conduct or good ethical standard:
1. Arrive to work at least 15 minutes before the
schedules start time this offers the ability to mentally
prepare for tasks.
2. Developing a strong work ethic involves taking
initiative.
3. Shall have good relations with the factory
administration and the employees.
.Shall not involve in corruption.
 Bent. Cont..
 Work Ethics  Entrepreneurship skill
 A worker with a right conduct
or good ethical standard:  Currently there is nothing seen
1. Arrive to work at least 15 which can be appreciated as
minutes before the schedules an entrepreneurship.
start time this offers the ability to
mentally prepare for tasks.
2. Developing a strong work
ethic involves taking initiative.
3. Shall have good relations with
the factory administration and
the employees.
.Shall not involve in corruption.
 CONCLUSION
• Practical and theoretical realization of the
telecommunication world
• Customer treatment and complain handling
• Cooperation and team working skills with
colleagues
• Familiarization of optimization process in
telecommunication areas
• Responsibility handling
 Recommendations
• When the problem occurred at rural area, the
company must be solve quickly.
• There should be common assistance for
internship students.
 THE END

THANK YOU