CLINT JAN SALVAÑA, LSS GB

Project Manager
+63 926 541 2125 ccsalvana@up.edu.ph
linkedin.com/in/ClintSalvana
+63 999 221 2189 clint.salvana@gmail.com

PROFESSIONAL SUMMARY

+5 years of experience leading excellence, best practices, and efficiency while championing Lean and Data Analytics. Expertise
in identifying and capitalizing on performance improvement opportunities. Strong ability to motivate and lead teams to drive
performance. Displays business acumen through effective Strategic Planning, Data Analytics, Project Management,
Forecasting, Analysis, and Waste Reduction. Enhances internal culture by employing mission statement objectives,
exemplifying core values, and embracing diversity.

KEY COMPETENCIES

KAIZEN / SIX SIGMA / LEAN OPTIMIZATION DATA ANALYTICS

PROJECT MANAGEMENT STRATEGIC PLANNING COMMUNICATION

SQL, EXCEL, POWER BI, ETC. LEADERSHIP COACHING AND MENTORING

WORK EXPERIENCE

PROJECT MANAGER
Appen Butler Hill Philippines, Inc. November 2017 – Present
• Implemented automation leading to a reduced process execution time by 4 hours daily.
• Introduced new workflows on several projects that aimed to streamline processes.
• Increased productivity by 15% across project roster by pinpointing unproductive consultants through data-driven measures.

QUALITY ANALYST
VXI GLOBAL SOLUTIONS, LLC December 2016 – November 2017
• Implemented operations process improvement leading to a higher VOC score from 65% to 95% and reduced FCR rate from
92% to 64%.
• Instrumental in the creation of KPI reports leading to 28% growth in the overall performance of the account.
• Introduced the concept of operational playbooks that aimed to standardize coaching and onboarding processes.
 LEASING DEPARTMENT HEAD
GAISAON CAPITAL Group of Companies June 2016 – December 2016
• Exceeded goals by meeting 98% occupancy rate through successful market analysis and strategies.
• Managed and trained 2 leasing officers and 15 leasing clerks on tenant policy, customer service, leasing process, and
phone etiquette.
• Developed Standard Operating Procedures (SOP), Key Performance Indicators (KPI), and other Performance Metrics.

PROJECT TEAM LEADER

Philippine Statistical Research and Training Institute May 2015 – June 2016
• Reduced project cost by Php. 400,000.00 and reduced project duration by 3 months through identifying and eliminating
unnecessary project actions.
• Managed and trained a team of 15 enumerators to set appropriate strategies and best practices.
• Organized and created reports based on the information amassed from participating households.

PROJECT MANAGER
oDesk (VoiceOps LWL, LLC) April 2013 – August 2014
• Managed, coached, recruited, and led a team of 10 virtual transcriptionists and 2 quality analysts.
• Increased client satisfaction by 23.2% through consistently hitting project SLAs in the whole duration of the project.
• Provided various reports on a daily and monthly manner to identify areas for improvement leading to an improved team
productivity by 15% monthly.

EDUCATION

MASTER IN MANAGEMENT
University of the Philippines Mindanao Expected Year to Graduate: 2019
BS IN APPLIED MATHEMATICS
Major in Operations Research
University of the Philippines Mindanao June 2012 – June 2016

CERTIFICATIONS AND TRAININGS

PMP® EXAM PREP SEMINAR

ID 109EPSWB
Instructing.com, LLC #4082 May 2018
THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE
VXI GLOBAL SOLUTIONS, LLC March 2017
LEAN SIX SIGMA GREEN BELT (LSS GB) CERTIFICATION
Canopus Business Management Group, an
IASSC & CSSC Accredited Training Organization
Certificate#: CBMG1620NB455 December 2016
SCRUM FUNDAMENTALS CERTIFICATION
SCRUMstudy
License#: 558647 November 2016