TSG

ERP
Foundation

Jan-2015
 **

Atos is an international information technology services

company, delivering hi-tech transactional services,
consulting, systems integration and managed services. Atos
focused on business technology that powers progress and
helps organizations to create their firm of the future. It is
the Worldwide Information Technology Partner for the
Olympic Games and is quoted on the Paris Euro list Market.
Atos operates under the brands Atos, Atos Consulting &
Technology Services, Atos Worldline and Atos World Grid.

▶ Atos is the integrated organization of Siemens IT Solutions and Services

and Atos Origin and is in global strategic partnership with Siemens AG
▶ Worldwide headquarters in Bezons (Paris), France
▶ Annual revenues of €10 billion (pro-forma 2013)
▶ Over 86,000 business technologists worldwide in 66 countries

Dec 2014
2
 SAP Education services
@ Atos

Quick Facts Key Takeaways

 #1 and Oldest SAP Education partner
 15 years of SAP Training & certification
legacy
 Platinum Premium Partner since 1999.
 12,000+ professionals trained & certified
across the globe
 Over 200+ courses: 6 Core SAP modules,
10 Niche SAP modules and some standard
and customized offerings
 7 SAP Knowledge Hubs in India
 Catering to SAP training requirement for
Global Customers from Europe, Middle East,
Africa, South East Asia
 Cost Effective in comparison with many other
countries
 Customized training for Corporate & Govt
 Innovative and flexible methods (like online)
for greater competitiveness
 Advanced Training facilities and Largest Pool
of expert SAP Instructors.
 Quality Driven – ISO 9001: 2008

Awards and Accolades

 Award for Excellence as the

Largest training Partner in 2013
 SAP ACE Award for Best SAP
Implementation Partner in 2011

Dec 2014
3
 Trainings & Centers
@ Atos

•ABAP
•BASIS
•BI
•BO
•HANA
Gurgaon
•FI
•SD
•HCM
•PP
•MM

Pune

•PS
•PM
•QM
•CO
•SRM
•APO

Dec 2014
4
 Why is Atos Unique?

Other SAP Education

Why is Atos Unique? Atos
partners
SAP Training & Certification Yes Yes
Multi-dimensional relationship:
As a partner, customer, product Yes No
developer & trainer
Probable hiring within Organization Yes No
ISO certification delivering quality Yes No
Catering to global training
Yes No
requirements
Pan-India Placement assistance Yes No

Dec 2014
5
 **

▶ World’s leading Provider of Business

Software
▶ More than 2,50,000 customers in
more than 190 countries
▶ 86% of global Fortune 500 companies
run SAP software
▶ Largest ecosystem with Partners,
Resellers, System Integrators, ISVs,
OEMs.
▶ Great innovation power with more
than 12,000 developers.
▶ Deep expertise by providing solutions
to more than 27 industries.

Dec 2014
6
 Who should attend this course ? **

This course will help people from various background in different ways.
▶ SAP End users.
▶ Project managers from non-SAP technologies.
▶ Professionals who are considering SAP as a career.
▶ Professionals seeking end user jobs.
▶ College professors.
▶ IT managers of companies where ERP implementation is planned.

Dec 2014
7
 At the end of this course… **

You will understand..

▶ What is Organization and various departments?
▶ What is ERP
▶ SAP ERP: Modules, programming language, landscape etc.
▶ Important processes in various modules.
▶ Important concepts like Master data, transaction data,
Configuration, org. Structure w.r.t. various SAP modules.
▶ What are SAP projects, career path, project methodologies.
▶ Extended product of SAP, beyond ERP.
▶ Various roles in SAP ecosystem.

Dec 2014
8
 **

Introduction
to
Enterprise
Resource
Planning
Dec 2014
9
 What is Business Organization **

Business organization, is an entity formed for the purpose of carrying on

commercial enterprise. Such an organization is predicated on systems of law
governing contract and exchange, property rights and incorporation.

Dec 2014
10
 What are various Departments **

▶ Finance & Accounting

▶ Sales & Marketing

▶ Human Resources (Payroll, Recruitment, Attendance)

▶ Procurement & Inventory management

▶ Production / Manufacturing

▶ Engineering

▶ Quality Assurance & Safety

▶ Plant Maintenance

Dec 2014
11
 Matrix structure in Organizations **

▶ Departments can’t work

in isolation.

▶ Tasks usually cut across

multiple departments.

▶ Hence reporting is usually

vertical and co-ordination
is horizontal.

▶ Lot of data is transferred

across departments for
every process.

Dec 2014
12
 External Entities of Organization **

Import / Legal Advisor

Export Agent
Customers

Suppliers
Investors
Organization

Subcontractor

Consultants Distributor
Government

Dec 2014
13
Need of integrated Business system **

▶ Departments cant work in isolation. They need to interact with

each other.

▶ Many business processes run across multiple departments and

have multiple people involved in it.

▶ Information required by various departments is different.

▶ Information needed by various org. levels is different.

▶ Historical data needs to be preserved and referred for various

purposes.

Dec 2014
14
Info. Flow Across Departments **

Customer Sales Store Dispatch Finance

Sales Order
Book Delivery
Schedule Dispatch

Issue Goods

Received Confirmation
Confirm
Invoice
Payment
Forward Payment

Payment Receipt

Dec 2014
15
 How Business Grows **

Dec 2014
16
 Operational & Analytical Reporting **

▶ Middle management requires operational reports.

▶ Top management requires analytical reports.

▶ Decisions can’t be taken effectively without having overview of data

consolidated from various departments.

▶ Operational reports are important for planning and scheduling

activities.

▶ Without ERP, manual efforts are needed to generate reports which

causes delay and errors due to manual intervention.

Dec 2014

17
 Data Availability Issues **

▶ Without single system for entire business, data is not available across
departments at real time which causes delays in dependent
operations.

▶ Due to manual interventions, Data can be erroneous.

▶ Data is duplicated in multiple systems.

▶ Data integrity cant be maintained as master data is maintained locally

in various systems.

Dec 2014

18
How ERP Addresses these issues?
**

▶ Covers processes across departments.

Dec 2014

19
How ERP Addresses these issues?
**

▶ Process automations and control.

▶ Single database to completely remove data duplications.

Shipped
Payment
Stock reserved Received
against the order Invoice
Accounts
Created
Updated
Sales Order Stock reduced

ERP Database

Dec 2014

20
How ERP Addresses these issues?
**

▶ Access controls achieved using separate login / password.

▶ Security of Business Data through restricting roles based on

geographical locations / position in org. / reporting structure.

▶ Avoids data integrity issues using Master data and configurable

items. e.g. if Customer and material is not present in the
system, then sales order cannot be created.

Dec 2014

21
How ERP Addresses these issues?
**

▶ Provides quick view of transactions to top management with

strong reporting tools. ERP is a perfect blend of OLTP + OLAP

Analytical
Reports

Operational
Transaction Reports
Data Data
Warehouse

ERP Database

Dec 2014

22
 Case Study: Departments **

Inventory
Sales
Stock Raw / Finished
Demand
Produced /
Purchased
ERP
Qty. to produce

Purchase Req.
Produced Qty.
Production Procurement
Goods Received

Dec 2014

23
 Case Study: Departments **

Inventory
Sales / Customer Stock Value
Payments
Customers

Due Finance
receivables

Vendor Payments
Cost of Procurement
Production manufacturing. / Vendors
Incoming Invoices

Dec 2014

24
 How Large data is managed in ERP **

Customer Pricing Material Regions Master Data

Sales Invoice
Customizing
Header Data
Business
Rules
Item Data

Header Data Item Data

Transaction Data
Table Table

Dec 2014

25
 Major Players in ERP market **

Here are major service providers in ERP space

▶ SAP

▶ Oracle

▶ Microsoft Dynamics

▶ Infor

▶ Epicor

▶ Ramco

▶ Tally ERP

Dec 2014
26
 **

SAP
as
ERP System

Dec 2014
27
 SAP ERP system - Functional **

▶ Covers All important Business Functions like Finance, Sales,

Distribution, Purchase, Inventory, Production, Human Resources,
Payroll, Costing etc.

▶ Takes care of most of the business standard processes (Make to order,

Make to stock, JIT, Kanban, Account reconciliation, offcycle payrolls,
Contracts, Milestone billings, subcontracting, Excise duty and other
country specific taxations etc.)

▶ Provided number of enhancement points in every process, which

allows you to modify it according to business requirement.

Dec 2014
28
 Modules in SAP **

▶ Finance (FI)
▶ Sales and Distribution (SD)
▶ Production Planning (PP)
▶ Materials Management (MM)
▶ Controlling (CO)
▶ Human Resource Management (HR)
▶ Project Systems (PS)
▶ Plant Maintenance (PM)
▶ Quality Management (QM)
▶ Warehouse Management (WM)
▶ Asset Management (AM)

Dec 2014
29
 SAP ERP system - Technical **

▶ Has very strong development environment allows you to develop

reports, screens, printable forms, web forms, interactive forms,
Integration tools etc.
▶ Following are some important development tools SAP has.
 ABAP Programming Language
 Smartforms, Scripts, Adobe Interactive Forms
 Module Pool Programming
 Data Dictionary
 Function Modules, BAPIs, RFCs
 ALE/ IDoc
 Proxy Programming
 ALV Reports
 LSMW

Dec 2014
30
 SAP ERP system - BASIS **

▶ Very robust administration tool kit called BASIS which is used for
backups, archiving, monitoring, updates, user management,
authorization controls.
▶ BASIS Provides tools for:
 Linking Database to SAP system
 Installing updates, language packs, patches etc.
 Installing new SAP Products
 Backup
 Configuring DRS.
▶ User Management & Authorizations
 Create / Lock / Unlock / Delete Users
 Create Authorization Profiles and Roles

Dec 2014
31
Important components of all modules **

▶ Organization Structure

▶ Configurable Items (Customizing)

▶ Master Data

▶ Transaction Data

▶ Roles

▶ Enhancements

▶ Reports

▶ Forms

Dec 2014
32
 SAP ERP - Architecture **

▶ 3 tier architecture which makes SAP highly scalable system.

Dec 2014
33
 SAP ERP – Advanced Products **

▶ Extended Warehouse management

▶ Customer Relationships management
▶ Supplier Relationship Management
▶ Advance Planner & Optimizer
▶ Business Intelligence
▶ Business Objects
▶ Business Planning and consolidation
▶ SAP Mobility Platform
▶ Process Integration
▶ Hybris Marketing tools
▶ XMII for machine interfaces.

Dec 2014
34
 SAP ERP – Integration PI **

Great integration tools

which allow you to
integrate this system
with many third party
systems like:
▶ banking systems,
▶ recruitment portals,
▶ Social media
platforms.

Dec 2014
35
 SAP ERP – Integration Gateway **

Dec 2014
36
 **

Introduction
to
SAP R3 / ECC

Dec 2014
37
 SAP Overview - Logon **

▶ SAP GUI is installed on every

user machine.
▶ Server details are added to
GUI.
▶ User needs to select the
server and click on Log On
button.
▶ New servers can be added or
server details can be edited
using this GUI application.
▶ Once you click on logon, new
screen will open which will be
first screen of SAP asking
username and password.

Dec 2014
38
 SAP Overview – Login Screen **

Dec 2014
39
 SAP Overview – First Screen **

Transaction Bar

Application Toolbar

Favorites

User Menu

Dec 2014
40
 SAP Overview – Transaction codes **

Dec 2014
41
 SAP Overview – Customizing **

▶ SPRO is a tcode for customizing.

▶ Every Functional module has a
separate node in hierarchy.
▶ The hierarchy is multilevel and below
every module node, there are multiple
nodes for org structure, procedures,
master data, transaction data
configuration, enhancements, print
forms etc.
▶ Most of these prominent nodes can
also be accessed by transaction codes

Dec 2014
42
 SAP Overview – Data Dictionary **

Dec 2014
43
 SAP Overview – ABAP Workbench **

Dec 2014
44
 **

SAP SD
Sales & Distribution

Dec 2014
45
 SD - Introduction **

▶ Comprises of entire cycles from quotes, order booking to delivering

and invoicing.

▶ Hierarchy consists of Sales organization, Business area, Distribution

channel, Division, Sales office and sales group.

▶ Master data includes Customers, prices etc.

▶ Transactions include sales order, delivery, picking, invoice, returns

etc.

▶ Designed to handle various complex scenarios like customized

product selling, Milestone billing, taxes, rebates, linking commission
etc.

▶ Integrated with MM, FI, HR modules.

Dec 2014
46
 SAP SD – Org Structure **

Dec 2014
47
 SAP SD – Customizing : SPRO **

▶ This screen shows Various

customizing options in SD
module.

▶ Right from creating Org

structure for SD to creating
order types, allowed items,
pricing conditions everything is
customized using SPRO.

Dec 2014
48
 SAP SD – Master Data **

▶ This screen shows Various

customizing options in SD
module.

▶ Right from creating Org

structure for SD to creating
order types, allowed items,
pricing conditions everything is
customized using SPRO.

Dec 2014
49
 SAP SD – Order to Cash **

Dec 2014
50
 SAP SD – Sales Order - VA01/02/03 **

Dec 2014
51
 SAP SD – Sales Order - Pricing **

Dec 2014
52
 SAP SD – Sales Order - Flow **

Dec 2014
53
 SAP SD – Tables & Enhancements **

▶ Be it Customizing, Master data or transaction data, it gets stored in

various tables.

▶ Important tables in SD module are

- KNA1 : Customer master

- KNVV : Customer Sales View

- VBAK : Sales Order Header

- VBAP : Sales Order Items

- VBFA : Document flow table.

▶ SD module also has various enhancements and BADIs to modify the

functionality as per business needs. It also provides routines for
modifying pricing & customer exits for Sales Documents.
Dec 2014
54
 **

SAP MM
Materials Management

Dec 2014
55
 MM - Introduction **

▶ Comprises of Inventory Management and purchasing.

▶ Designed under entity Purchase Organization.

▶ Master Data includes Vendor, Material, Plant, BoM.

▶ Transaction data includes Purchase requisitions, Pur. Orders,

Reservations, Goods receipt, Goods issue, Other goods
movement.

▶ Integrated closely with SD, PP, FI.

▶ Covers MRP, Ageing analysis, Customizable materials and all

inventory functions very effectively.

Dec 2014
56
MM – Org. Structure **

Dec 2014
57
 MM – Master Data: Materials **

▶ Transactions MM01 / 02 /
03 are used to manage
material master data.

▶ It has various material

views. Fields are grouped
in these various views.

▶ Data created here sits in

tables like MARA, MARC,
MARD, MAKT etc.

Dec 2014
58
 MM – Customizing : SPRO **

▶ These customizing nodes

allow consultants to create
business processes
mapped for the customer.

▶ For all master data items,

transaction items
customizing nodes are
available in SPRO.

Dec 2014
59
 MM – Customizing : SPRO **

Dec 2014
60
 MM – Master Data: Materials **

Dec 2014
61
 MM – Procure to Pay **

Dec 2014
62
MM – Purchase Order ME21/22/23N **

Dec 2014
63
MM – Purchase Order ME21/22/23N **

Dec 2014
64
MM – Goods Movement : MIGO **

Dec 2014
65
 MM – Tables and Enhancements **

▶ Be it Customizing, Master data or transaction data, it gets stored in

various tables.

▶ Important tables in MM module are

- MARA : Material master

- MARC : Material plant view

- LFA1 : Vendor master

- EKKO : Purchase Order header

- EKPO : Purchase order Item.

- MKPF : Goods movement document.

▶ MM module also has various enhancements and BADIs to modify the

functionality as per business needs.
Dec 2014
66
 **

SAP PP
Production Planning

Dec 2014
67
 PP - Introduction **

▶ Covers planning, scheduling and production activities.

▶ Plant is the highest level entity for this module under which
Work center hierarchy is defined.
▶ Master data includes work center, routing, BoM, Equipment.
▶ Transactions include schedule, planned orders, production
orders, operations, confirmations etc.
▶ Integrated with MM for movement of material and back flushing
etc. and with CO for cost capturing. Also integrated tightly with
PM, QM, PS.
▶ Designed to handle various types of scenarios like Line
manufacturing, assembly, process manufacturing, customized
manufacturing, JIT, Kanban, Make to order etc.

Dec 2014
68
 PP – Master Data : Work center **

▶ Work center has various

views like Capacity,
scheduling.
▶ Costing part of
wokcenters determined in
this transaction and used
for profitability analysis.

Dec 2014
69
 PP – Customizing : SPRO **

▶ Here we can see nodes of PP

customizing activities.
▶ As you can see Order type
definition to routing data
setup is done through SPRO.

Dec 2014
70
 PP – Customizing : SPRO **

▶ Here we can maintain

order type for production
order and parameters
controlling this order type.

Dec 2014
71
 PP – Planning & Execution **

Dec 2014
72
PP – Production Order : CO01/ 02 /03 **

▶ Here we can maintain

order type for production
order and parameters
controlling this order type.

Dec 2014
73
 PP – Tables and Enhancements **

▶ Be it Customizing, Master data or transaction data, it gets stored in

various tables.

▶ Important tables in PP module are

- CRHD : Work Center Header

- AFKO: Production Order header

- AFPO : Production Order Item

- AFRU : Order Confirmation

- STKO : BOM Header.

- STPO : BOM Items.

▶ PP module also has various enhancements and BADIs to modify the

functionality as per business needs.
Dec 2014
74
 **

SAP FI
Finance

Dec 2014
75
 FI - Introduction **

▶ Finance is backbone of SAP and is tightly integrated with every

module.

▶ Org. Structure consist of operating concern, controlling area,

Company code.

▶ Master data comprises of GL accounts, Re-conciliation accounts,

bank accounts etc.

▶ Is integrated with every module in SAP.

▶ Has various inbuilt reports for P&L, Balance sheet, Vendor /

Customer balances etc. and forms like debit note, credit note,
cheque printing etc.
Dec 2014
76
 FI – Org. Structure **

Dec 2014
77
 FI – Customizing : SPRO **

▶ Here we can see nodes of PP

customizing activities.
▶ As you can see Order type
definition to routing data
setup is done through SPRO.

Dec 2014
78
 FI – Customizing : SPRO **

▶ Here we can see nodes of PP

customizing activities.
▶ As you can see Order type
definition to routing data
setup is done through SPRO.

Dec 2014
79
 FI – Master Data - Banks **

Dec 2014
80
 FI – Accounting Document – FB01 **

Dec 2014
81
 FI – Reporting – FBL5N **

Dec 2014
82
 FI – Tables and Enhancements **

▶ Be it Customizing, Master data or transaction data, it gets stored in

various tables.

▶ Important tables in FI module are

- BKPF : Finance Document Header

- BSEG : Finance Document Items

- BSID : Customer Cleared Items

- BSAD : Customer Open Items

- GLT0 : GL Accounts master data

- BNKA : Bank account master.

▶ FI module also has various enhancements and BADIs to modify the

functionality as per business needs.
Dec 2014
83
 **

SAP HR
Human Resource

Dec 2014
84
 HR - Introduction **

▶ HR module covers all important functions like hiring, payroll,

attendance, timesheet, employee transactions, org
management etc.

▶ Org. structure includes departments, employee groups,

subgroups etc.

▶ Master data includes employees, calendar, wage types,

relationships etc.

▶ Transactions include payroll runs, leaves, time punching etc.

▶ Handles off cycle, arrears, bonuses, employee transfers.

Dec 2014
85
 HR – Hire to Retire **

Dec 2014
86
 HR - Introduction **

Dec 2014
87
 HR - Introduction **

Dec 2014
88
 HR – Tables and Enhancements **

▶ HR module uses various types of data structures like clusters, Info-

types, tables etc.

▶ Important tables in HR module are

- P000 – PNNN : These are various info-types for storing personnel

data.

- HRP001 : Relationship tables

- PNP : Logical database for Personnel data

- PCL1, PCL2 : Payroll Clusters

▶ HR has various enhancements like custom info-types, Function exits,

Structure exits, Enhancements for existing info-types, Forms, Actions
etc.
Dec 2014
89
 **

SAP Modules
Other ERP Modules

Dec 2014
90
 SAP – WM – Warehouse Management **

▶ Warehouse management allows users to track movement of goods

within the warehouse.

▶ WM supports various RFID devices to post data directly from

warehouse into SAP ERP system.

▶ Users can set up various storage facilities such as automatic

warehouse, high rack storage areas, bulk storage or fixed storage bins
in various storage types, according to your needs.

▶ Inventory can be tracked and moved effectively with complete control

over stock and movement.

▶ Decentralized Warehouses can be monitored and managed effectively.

Dec 2014
91
 SAP – PM – Plant Maintenance **

▶ Plant maintenance deals in house and outdoor service and

maintenance.

▶ SAP covers customer complaints, preventive and corrective

maintenance, maintenance plans, notifications, service orders etc.
under Plant Maintenance module.

▶ Master data objects involved in Plant maintenance module are

Function Locations, Work centers, Equipment, BoM

▶ Transaction data includes, Maintenance plan, notification, orders,

projects etc.

Dec 2014
92
 SAP – PS – Project Systems **

▶ Many manufacturing companies, construction companies, Product

development companies, Infrastructure companies use this module
extensively.

▶ Complete Work Breakdown Structure for project can be created and

managed.

▶ WBS elements upto 5 levels can be created and tracked.

▶ Usually companies use PS module for creating project plan, tracking

project progress, decide and monitor critical path.

▶ PS also allows to setup milestone, conduct milestone billing, tracking

cost of every WBS element, tracking budget vs. actual costs etc.

Dec 2014
93
 SAP – QM – Quality Management **

▶ QM module in SAP is designed to handle inspections at various stages.

▶ Inspection plans, inspection points and inspection lots can be created.

▶ SAP allows user to create various characteristics for each inspection

and capture relevant data.

▶ Scrapped material can be tracked using QM processes.

▶ QM is tightly integrated with MM, PP & WM modules.

Dec 2014
94
 SAP – CO – Controlling **

▶ Controlling is also known as cost accounting / management

accounting.

▶ CO module covers cost elements, cost centers to capture company

expenses under various heads like production cost, material cost,
transportation cost, employee salary, welfare expenses, assets etc.

▶ Cost & Profitability analysis is the most important part of CO module

where top management wants to monitor factors effecting low
profitability or contributors to costs.

▶ Cost elements can be attached to material, Project WBS element,

Employee group etc. to capture costs associated.

Dec 2014
95
 **

SAP
Advanced Modules

Dec 2014
96
 SAP – CRM
Customer Relationship Management **

▶ CRM is an extension of SD which covers most of sales & marketing

applications.

▶ Covers call center management, Marketing campaign management,

Trade Promotions Management etc.

▶ Seamless integration with internet telephony.

▶ Ready to deploy integration tools with ERP using CRM middleware.

▶ Integration with PM module to replicate customer complaints.

▶ Web based as well as GUI based interface to allow users to connect

from anywhere.

Dec 2014
97
 SAP – SRM
Supplier Relationship Management **

▶ Its an extended module of MM.

▶ Provides very strong web interface for interacting with business

partners.

▶ Equipped with customizable tools for shopping cart, vendor selection,

bid management etc.

▶ Secured vendor registration and BRF based workflow make SRM easy
to deploy.

▶ Easy to integrate with ERP using preconfigured PI scenarios or through

Idocs.

Dec 2014
98
 SAP – eWM
Extended Warehouse Management **

▶ eWM is an extended module of WM i.e. Warehouse Management.

▶ It gives advanced tools to interact with PoS, mobile devices etc.

▶ Seamless RfID integration.

▶ GUI based as well as web based device screens.

▶ Tools to replicate eWM goods movement into ERP MM module.

▶ Online track of movements without human intervention.

Dec 2014
99
 SAP – APO
Advance Process Optimization **

▶ Provides planning and optimization tools for various horizons.

▶ Equipped to handle both Heuristic and SNP.

▶ Production planning at minute by minute activity possible.

▶ Integrated with ERP, SRM, BI.

▶ Auto conversion tools from production schedule to planned orders.

▶ Web based tools for planning.

▶ Strong optimizer algorithm to implement best production environment.

Dec 2014
100
 SAP
Other Advance Modules / Solutions **

▶ SAP BPC ▶ SAP Transportation

▶ SAP HANA ▶ SAP XmII
▶ SAP SMP ▶ SAP Passport
▶ SAP Afaria ▶ SAP Duet
▶ SAP Syclo

▶ SAP Bobj

▶ Solution Manager

▶ SAP Portal

▶ SAP PI

▶ SAP Net weaver Gateway

Dec 2014
101
 **

SAP BASIS
Roles and Authorizations

Dec 2014
102
 Maintain Roles - PFCG **

Dec 2014
103
 Maintain Auth. Profiles – SU03 **

Dec 2014
104
 Maintain User – SU01 **

Dec 2014
105
 Authorization Objects – SU21 **

Dec 2014
106
 **

SAP BI
Analysis & Reporting

Dec 2014
107
 SAP BI – ETL Process **

Dec 2014
108
 SAP BI – Extended Star Schema **

Dec 2014
109
 SAP BI – Workbench **

Dec 2014
110
 SAP BI – Query Designer **

Dec 2014
111
 SAP BO – Reporting tools **

Dec 2014
112
 **

SAP ABAP
Programming

Dec 2014
113
 SAP ABAP - Introduction **

▶ ABAP (Advance Business Applications Programming) is a 4th

generation programming language used to develop and
enhance most of the SAP products on netweaver platform.

▶ Initially developed as procedural language now has set of

number of OO development tools, frameworks and other tools.

▶ The basic ABAP is called Vannila ABAP as it has many other

advanced flavors like HR ABAP, Web Dynpro, CRM WebUI, SRM..

Dec 2014
114
 SAP ABAP – Program Types **

▶ Report Program

▶ Include Program

▶ Function Module

▶ Module Pool / Dialog Program.

▶ Class

▶ Interface

▶ Function Group

▶ Subroutine Pool / Types Pool

Dec 2014
115
 SAP ABAP - Editor **

Dec 2014
116
 SAP ABAP - Workbench **

Dec 2014
117
 SAP ABAP – Screen Painter **

Dec 2014
118
 SAP ABAP – Form Painter **

Dec 2014
119
 SAP ABAP – Classes & Interfaces **

Dec 2014
120
 SAP ABAP – Function Modules **

Dec 2014
121
 SAP ABAP – OSS notes, Patches **

Dec 2014
122
 SAP ABAP – Data Dictionary **

Dec 2014
123
 **

SAP System
Landscape

Dec 2014
124
 SAP
Landscape & Transports

Development Quality Production

DEV INTEGRATION PRODUCTION

TRANSPORT TRANSPORT
SANDBOX TRAINING

CUST / PRODUCTION
GOLDEN COPY

▶ This is typical 3 level server architecture with important clients

in every server.
125 Dec 2014
125
 SAP
Landscape & Transports
▶ Usually Customizing Client, Sandbox
Quality
(Unit testing) and
Production
Development clients are kept separate.

▶ All Customizing is done in Golden Client and TRs are then

moved to sandbox for testing.

▶ Developments are done in development client, Workbench TRs

are client independent and hence they are not moved to other
clients.

▶ After unit testing is done TRs are released in tcode SE09 and
imported to quality server using tcode STMS.

▶ After UAT, TRs are imported into production server using STMS.
126 Dec 2014
126
 **

Transports & Version

Management

Dec 2014
127
Version Management for objects **

Dec 2014
128
 Transport Organizer **

Dec 2014
129
STMS: **
Transport Management Tool

Dec 2014
130
Copying Transports between Clients **

Dec 2014
131
 Performance & Runtime Analysis **

Dec 2014
132
 **

SAP Consultant

Dec 2014
133
 Who is He ? **

▶ Understanding of SAP and

expertize in one or more area.

▶ Change Management Agent.

▶ Understanding of business
scenarios.

▶ Presenter and educator for end

users.

▶ Agent for selling new ideas,

processes, methods.

Dec 2014
134
 What He Does? **

▶ SAP Consultant understands the existing business processes

and methods.

▶ He maps the processes with SAP offerings.

▶ Identifies GAPS in the solution.

▶ Addressed the GAPS either with SAP enhancements or by

changing business processes.

▶ Implements the final agreed processes in SAP.

▶ Educates business owners and carry out testing.

▶ Supports processes implemented in SAP.

Dec 2014
135
 What makes you good consultant. **

▶ Good communication and presentation skills.

▶ Requirement gathering ability.

▶ Understanding of business processes.

▶ Good at Visualization.

▶ Good knowledge of module as well as Integration points.

▶ Good Change management.

▶ Has good vocabulary of various business terminologies.

Dec 2014
136
 Forecasting & Planning skills **

▶ Consultant needs to forecast multiple things in various phases

of project.

▶ All modules need to adhere to project plan and consultant

needs to plan activities with other consultants, users, super
users.

▶ Every slippage in activity impacts dependent activities in same

or other modules.

▶ Various roll outs / updates etc. needs to be planned well in

advance, also recovery, risk mitigation needs to be handled by
consultant.
Dec 2014
137
 Documentation & Written skills **

▶ Consultant needs to create many documents

- Business Blueprint

- Specifications

- Test plans and documents

- Configuration documents

▶ Consultant is engaged in day to day written communication

with client, managers, SAP, third party vendors etc.

Dec 2014
138
 Where I Fit -SAP Career Options **

SAP Partner Customer

Senior Principal Platinum

Consultant Consultant Consultant
Consulting
Project Program
Consultant Team Lead
Manager Manager
Support
Freelancer

Sales/Pre Sales Junior

Solution
Functional
Architect
Consultant
Solution Solution
Project Engineer Designer

Management Junior
Entrepreneur
Technical
Consultant Principal
Training Support
Consultant
Senior Support
Consultant
Support
Consultant

Dec 2014
139
 Where will I be working ? **

▶ Functional consultants doing implementation usually work on

client location.

▶ Technical consultants work in onsite as well as offshore

environment.

▶ SAP is used in almost every corner of the world so projects are

running in all regions.

▶ BASIS consultants have to work in shifts sometimes.

▶ Functional / technical consultants usually work in business

hours or sometimes they align with client business hours in
case of overseas projects.
Dec 2014
140
 **

SAP Project and

Roles in project

Dec 2014
141
 SAP Projects - Types

25+

Dec 2014
142
 SAP Projects - Types

▶ Implementation Project

▶ Technical Upgrade Project

▶ Functional Upgrade Project

▶ Roll Out Project

▶ Application Support Project

▶ Change Request

▶ Managed Services

▶ Harmonization

▶ Advance Products Implementation

Dec 2014
143
 Synergies between different roles

Project Sponsors –
Customer CEO/CFO/CIO
SI’s Practice Head

Customer Executive
SI Representative
Management

Steering Committee

Project Manager Project Manager

(Customer) ( SI)

SI Technical Consultants SI Business Consultants

Customer Core Customer SAP
Team & End Consultants PP MM SD QM
Users team ABAP BASIS
FI CO Industry Expert

Customer Experts SI Experts, QMIP, PMO

144 Dec 2014

144
 SAP Projects
Sponsors & Steering Committee

▶ Sponsor is usually CFO or CEO of customer organization.

▶ There is a steering committee which includes

- Top management of customer

- SAP Engagement manager

- Contract Manager / Account manager (Consulting Company)

▶ Steering committee is the highest decision making body for any

project.

▶ Sponsor and steering committee continuously review the

project progress at various milestones.

Dec 2014
145
 SAP Projects
Business Process Owners

▶ In every project multiple process are involved.

▶ Every process / department has head in organization.

▶ When project starts, business process owners are identified by

HoDs of respective departments.

▶ These super users act as a counterpart of consultants and

provide inputs from business process perspective.

▶ Super users are also the internal change managers for end
users.

▶ They are the one who pass / fail User acceptance test.

Dec 2014
146
 SAP Projects - Core Team

▶ Usually the consulting team is replicated by customer with a

project manager from customer side heading this team. This
team is called Core Team.

▶ Core team usually forms first level of support for customer SAP
users.

▶ Core team plays important role in :

- End user training

- Master data collation

- User Acceptance testing

- Signoffs at various levels.

Dec 2014
147
 SAP Projects – End Users

▶ These are occasional users or restricted transaction users.

▶ They are not part of your day to day interaction.

▶ Number of end users need to be considered while designing the

solution.

▶ Creation of roles, authorizations etc. has to be done considering

end user roles and their span of control.

Dec 2014
148
 SAP Projects – Project Manager

▶ Project Manager (PM) is responsible for overall delivery of

project.

▶ PM owns Contract Execution Plan, Project Plan and milestones

etc.

▶ PM usually reports to Contract manager / Account Manager.

▶ PM is responsible for overlooking work of individual consultants.

▶ Plans and tracks project activities and phases.

▶ Ensures billing to customer, presents project status to steering

committee and sponsors.

Dec 2014
149
 SAP Projects –
Project Manager for Client
▶ Nominated by customer as counterpart of Consulting team PM.

▶ All core team members and business users report to him.

▶ Responsible for master data.

▶ Plays a key role in change management for users.

▶ Verifies deliverables from consulting company before sending it

for approval / sign off to top management.

▶ Responsible for end user training and super user training

planning.

Dec 2014
150
 Project Phases - 1
Globally ASAP methodology is followed for of SAP implementation & make use of Solution
manager (SAP support & management suite) recommended by SAP.
1. Project Scope : Finalize the exact
scope of Implementation
2. Project Kick off : Formally start
the Project Phase-II
3. SAP Training to Core Team
4. “ AS IS “ Process ready
5. Validate hardware sizing
6. Project preparation
Project Initiation –
Handover from
Vertical to Delivery
0 Team
Dec 2014
151
1. Workshop for
1. SAP Organization Structure
2. “TO BE” process based on
“As is” process
2. Security requirement : finalize all
authorization requirement
3. Reporting requirement : Finalize
all Internal and external reporting
need of the organization
4. Interface requirement: Finalize
interface requirement
5. BBP phase sign off
(Configuration)
1. Base Line Configuration
2. Unit Testing
3. Final Configuration: Completing
the configuration of SAP as per
finalized Business Blueprint
4. ABAP Developments
5. Role & Authorizations
6. SIT : Complete Integration and
User Acceptance testing
7. Training Material: Complete End
user training material
8. Realization sign off
Project
Closure–
Project
Delivery sign-
off / Handover
to Support
6
 Project Phases - 2
1. Go-live : Online Transactions
1. Data Conversion : Upload Master data
2. Production Support :
using LSMW, BDC’s upload programs etc.
Commence post production
2. End User Training : Role based training
support\
for end users on configured SAP system
3. Configuration training
3. Implementation readiness : SAP
4. Handover takeover :
assessment on system readiness
1. Configuration Document
4. Support Planning : Finalization of post go-
2. Primary support by Atos
live support for production (
3. Secondary Support by
methodology, responsibility and
ESL
personnel )
4. Project windup by Atos
5. Knowledge Transition: Awareness and
5. Go Live & PGLS Sign off
preparing core team for the system
handover
6. Final preparation Sign off

Project
Project Initiation – Closure–
Handover from Project
Vertical to Delivery Delivery sign-
off / Handover
to Support
0 Team

6
(Configuration)

Dec 2014
152
 SAP Upgrade Project **

• Sap did many architectural changes from 4.6 -> 4.7 –> ECC 6.0
• Thousands of SAP clients have already gone through or going through
these upgrades.

Dec 2014
153
 SAP Projects
Project Preparation

▶ Feasibility is assessed in this phase.

▶ Steering committee for the project is formed.

▶ Resources are identified.

▶ Project plan and responsibility matrix is prepared.

▶ Core team members from customer end are identified.

▶ Project managers are taken on-board for deciding detailed plan.

Dec 2014
154
 SAP Projects – BBP
Business Blueprint
▶ Requirement gathering is done in this phase.

▶ As-is business processes are drafted and validated with core

team.

▶ Business processes are then converted into To-BE documents

which will mention how current processes will be mapped in SAP

▶ GAPS will be identified and addressed in BBP.

▶ BBP is presented to core committee in details and briefed to

steering committee.

▶ Sign off is taken on all business processes from respective core

team members.
Dec 2014
155
 SAP Projects
Realization & Unit Testing
▶ BBP is actually mapped into the system in this phase.

▶ Functional consultants do customizing and technical consultants

do their developments in this phase.

▶ Unit testing is carried out for configured processes and

development objects.

▶ Transports are prepared for transporting to Quality

environment.

▶ At the end of this phase all transport requests are moved to

quality server for integration testing.

Dec 2014
156
 SAP Projects
Integration Testing
▶ Once all scenarios are independently tested they are moved to
quality server.

▶ Cross module processes are identified and tested along with

other module consultants.

▶ Developments and enhancements are tested by corresponding

functional consultants.

▶ User acceptance test plan is validated and all scenarios are

tested.

▶ Test results are recorded in integration test document.

Dec 2014
157
 SAP Projects
User Acceptance Testing
▶ Every processes identified in BBP is validated and detailed
testing is carried out by customer super users and end users.

▶ Test scripts are created and results are recorded for every
scenario noted in BBP & Test plan.

▶ For failed tests, consultants have to take corrective action and

these processes are re-tested by users.

▶ UAT is completely carried out by customer core team and end

users. Consultants only guide them if needed.

Dec 2014
158
 SAP Projects
Cutover Activities
▶ Make Production environment & DRS ready.

▶ Transporting requests to production.

▶ Prepare and upload master data.

▶ Create user profiles and IDs.

▶ Prepare inventory levels report to be uploaded.

▶ Consolidate open orders, open contracts etc.

▶ Prepare recovery plan.

Dec 2014
159
 SAP Projects
Go Live
▶ Go-live is the phase when legacy system will be terminated and
SAP system will become live business system.

▶ Open orders, Stock, accounts and master data is uploaded in

the production environment before go-live.

▶ From the point of go-live, customer employees are owners of

their part of the system and only they should be creating data
in the production environment.

▶ Go-live checks have to be performed continuously to make sure

all posting are happening properly.

Dec 2014
160
 SAP Projects
Post Go-Live Support
▶ This phase is also called hyper-support as the system is new for
customer teams.

▶ Consultants have to support users in their transactions and

reporting activities.

▶ Production issues needs to be addressed immediately.

▶ By the time we are out of this phase, system needs to be

stabilized and core team should be equipped to handle L1
issues.

Dec 2014
161
 SAP Projects
Role of functional Consultant
Functional Consultant is responsible for following activities

▶ Gathering requirements and prepare Business Blueprint.

▶ Take Signoff from Business Process Owner / Super User.

▶ Realization of requirement in SAP using customizing.

▶ Prepare Functional Specification for developments.

▶ Unit testing & Integration testing with other modules.

▶ Super user training and user acceptance test.

▶ Cutover activities & Go-live.

▶ Post go-live support.

Dec 2014
162
 SAP Projects
Role of technical Consultant
▶ Following are the activities performed by technical Consultants

▶ Help Functional consultants analyze gaps and possible solutions

while writing BBP.

▶ Prepare Technical specifications based on Functional

specifications provided by consultant.

▶ Develop various objects, implement notes, Create

enhancements, configure technical items.

▶ Unit testing and integration testing for objects.

▶ Transport, Go-live & post go-live support.

Dec 2014
163
 SAP Support

164 Dec 2014

164
 SAP Support
Defects and Changes
▶ If there is a mismatch between functionality defined in design
document vs. functionality implemented in the system, then it
is called Defect / bug / issue.

▶ If the functionality is part of business but missed out while

designing the solution / while requirement gathering then it is
called change.

▶ There is process defined in every support project to address

defect / change.

▶ Configuration management for design documents is extremely

crucial while working on defects / CRs.

Dec 2014
165
 Support Project - Tools

▶ Support project uses various tracker tools for tracking issues /

CRs.

▶ These tools allow users to create tickets for CR / defect.

▶ Tickets can be tracked for progress, status, action taken etc.

▶ Ticketing tools usually have escalation mechanism to highlight

tickets which have not moved / not acted upon.

▶ Some tools also provide configuration management capability to

manage documentation for individual objects.

▶ SAP also has its own ticket management and configuration

management tool Solution manager.
166 Dec 2014
166
 Support Project - SLA

▶ A service-level agreement (SLA) is a part of a service

contract where a service is formally defined. Particular aspects
of the service - scope, quality, responsibilities - are agreed
between the service provider and the service user.

▶ Support contracts are always based on SLAs related to response

time and resolve time.

▶ For CRs, SLA typically talks about defect free deliveries.

▶ For L1 support and administration, response time is the key

criteria in SLA.

167 Dec 2014

167
 Support Project
Configuration Management
▶ Configuration management is extremely important for
maintainability and adaptability of the system.

▶ Original design of the system changes, over the period of time

to great extent and all these changes needs to be documented
with reason for change, impact analysis of the change, validity
of change, effective date of change etc.

▶ SAP has its own configuration tool named Solution manager, but
there are many tools available and being used in the market.

▶ SAP development & customizing has inbuilt conf. management

capability using Transport Requests, documentation etc.

168 Dec 2014

168
 Support Project
Customer Expectation Management
▶ Consultant needs to understand domain, background visibility
his/her core team counterpart.

▶ Consultant is expected to frame and map requirements from

customer and present it clearly to customer management.

▶ Requirement scope needs to be freeze in a written and signed

document with clearly specified acceptance criteria.

▶ Utmost clarity on feasibility is needed while committing any

custom solution.

169 Dec 2014

169
 Trainings & Audits

▶ Consultants are expected to deliver trainings to range of

audiences and of variable topics / durations.

▶ Apart from trainings, consultant also has to give presentations,

train the trainer programs.

▶ SAP has recommended audit gates at various stages of the

project.

▶ Audits are usually done by SAP or 3rd party audit team to

validate and verify the solution.

170 Dec 2014

170
 **

Advanced
Technology
Products

Dec 2014
171
 SAP PI – Process Integration

▶ Very flexible and efficient integration platform developed by

SAP.

▶ Allows seamless integration between multiple non-SAP & SAP

systems in a landscape.

▶ Provides various types of interfaces like ODBC, File system,

Java, Webservice, Idoc, RFC etc.

▶ Strong tool called BPM(Business Process Modelling) to design

interface workflows effectively.

▶ Supports real time integration, in both synchronous &

asynchronous fashion.
172 Dec 2014
172
 SAP HANA

▶ SAP HANA is an in-memory, column-oriented, relational

database management system developed and marketed by SAP.

▶ HANA's architecture is designed to handle both high transaction

rates and complex query processing on the same platform.

▶ A powerful suite of predictive, spatial and text analytics libraries

can run across multiple data sources.

▶ Enable real-time prescriptive analytics by reducing layers of

processing and accelerating complex computations required for
scheduling and simulations.

173 Dec 2014

173
 SAP Afaria

▶ Afaria is originally a product of sybase and a very strong device

management system for mobile devices.

▶ Device administration can be done centrally, using Afaria server

tools.

▶ Customers can implement Bring Your Own Device (BYOD), by

creating separate logical partition on mobile device, by
installing AFARIA client on devices.

▶ AFARIA client is platform independent and supports IOS,

Android, Windows mobile etc.

174 Dec 2014

174
 SAP SUP, Syclo, SMP, Fiori

▶ SAP is in process of building very strong mobility portfolio.

▶ SAP acquired Syclo & Sybase in last few years and developed
home grown product of Fiori to address corporate mobility
requirements.

▶ These all are development platforms using which customers can

enable their business processes on mobile devices.

▶ Users can work on various platforms & both in online as well as

offline mode using tools provided by SAP.

175 Dec 2014

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 ERP Foundation
Question & Answers

Dec 2014