Final Exam

ED 7
 Identification
________ 1. it is a visualization tool for categorizing
the potential causes of a problem in order to
identify its root causes

________ 2. it is a quality tool used to visually

display process characteristics such as inputs,
outputs (expectations), criteria (metrics and other
high-level information to assist in the effective
execution and improvement of key business
processes
 Identification
________ 3. it is a diagram that depicts the flow
of a program

________ 4. it is represented by a rounded

rectangle that indicates starting and ending point

________ 5. it is represented by a parallelograms

and indicates an input or output operation
 Identification
________ 6. it is represented by rectangles and
indicates a process

________ 7. it is represented by a diamond and

indicates decision making, true or false

________8. it is represented by a circle and

indicates the continuous of the flow
 Identification
________ 9. it is a strategic planning technique
used to help a person or organization identify
strengths, weaknesses, opportunities, and threats
related to business competition or project planning.

________ 10. it is characteristics of the business or

project that give it an advantage over others.

________ 11. it is characteristics of the business

that place the business or project at a disadvantage
relative to others.
 Identification
________ 12. it is an element in the environment that the
business or project could exploit to its advantage.
________ 13. it is an element in the environment that
could cause trouble for the business or project.
________ 14. it is an element of a turtle diagram that
enter details of the actual process input such as
documents, materials, schedules, requirements,
information, etc.
________ 15. it is an element of a turtle diagram that
Enter Customer, Support or Management process.
 Turtle Diagram 30pts.
Direction:
a. Input the following data to the correct criteria
b. Draw the diagram and input the correct data.
c. Create a Turtle Diagram for Enrolment Process

Note:
a. 1 point deduction for every wrong answer
 Fill in the table
What Inputs How Who Outputs Measures
 Selections
• Resources • Materials needs
• Human • Infrastructure • Procedures
resources • Equipment • Instructions
• Customer • Product • Reviews
requirements • Data • Metrics
• Controls • Reports • Components
• Customer • Key
satisfaction performance
• Performance • Managers
indicator
• Costumer
 Essay (15pts. each)
• What is the scope of SWOT analysis? Why
does a company need a SWOT Analysis?
• What is the difference of Strengths and
Opportunities? Site an example for each?
• What is the use of a flowchart? What is the
use of it?
• What is the difference of Fishbone Diagram
and Fish Bone Diagram?
 Flowchart (20pts.)
• Create a flow chart for an enrollment system.
• The system include only the start of the
enrolment.
• Determine the process of enrolment
• Use the appropriate symbol for each step
• Make it simple and clear