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Why Bother About Improving

Written Communications?

A Warming-up Session
Indeed, why bother about good writing?
We should bother because…

 Office
communications
reflect an agency’s
image, self-respect,
and concern for
quality
…and because

 Much of the
communication in
the office are
written, in order to
provide a more
permanent record of
events
…also because

 Each written
communication to a
client or a potential
customer provides an
opportunity to show the
very best in office
service, goodwill, and
helpfulness
Moreover…
 A well-thought-out,
precisely expressed
communication
delivers a positive
impression on the
reader and
encourages
cooperation
It’s also because…
 Written
communication
produces a tangible
reflection on paper…

…not only of the writer’s


ability and knowledge and
the typist’s competence…

…but also of an agency’s


total image
Moreover…
 Good writing allows the
writer to be taken seriously,
and being taken seriously is
always important in
communicating ideas,
messages, information, etc.
In other words…
 Good writing is  Writing helps
very important. you think, and
 Your writing can good thinking
make you look leads to better
good – or bad! writing.
Also…
 Ifa person’s  Being a strong or
writing is weak writer can
awkward and certainly affect
clumsy, readers your own
get the evaluations and
mistaken how people
notion that the perceive you.
person is that
way, too.
Question:
Kumusta naman tayo ngayon?
• How do our memos,
letters and reports look?
• What are our challenges
in preparing them?
Pag-usapan natin…

How may we solve our


problems with regard
to the writing of
memos, letters and
reports?
Any question or brutal
reaction?

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