Indian Railways

0261/55 - NAMRATA NEELAM GOHAIN

0262/55 - NANDIT DHANDA
0263/55 - NIKITA AGARWAL
0264/55 - P PRATHAM
0265/55 - PARNIL SINGH
0266/55 - KANDALKAR SWAPNIL SARJERAO
0267/55 - Pranay Jain
Technical Approach

● Introduction of modern signalling & telecommunications technology in order to enhance safety, and line
capacity
● Improving operating efficiency of freight transportation through the introduction of Freight Operating
Information System
● In order to compete in the passenger market segment, with other modes of transport viz., road, aviation, coastal
shipping, the IR embarked on a program of improving passenger amenities with e-ticketing through Internet
from home
● Introduced passenger coaches with new layouts that have significantly high capacity than previous coaches.
● Developed freight terminals with more than 15 wagons per month handling capacity which enabled the IR to
expand its freight traffic.
● Created a Special Railway Safety Fund of Rs. 170 billion to improve safety environment, through replacement of
over aged railway assets, that is, tracks, bridges, rolling stock, signalling gears etc.
 Electrification of Tracks leads to energy savings &
improved efficiency
● Electrification of Tracks which is mainly for missing links and last mile connectivity will increase the operational
efficiency, enhance the line capacity and improve the average speed of trains.
● The Cabinet Committee on Economic Affairs recently approved electrification of balance un-electrified BG
routes of Indian Railways (IR)
● 100% electrification will provide seamless train operation by eliminating detention of trains due to change in
traction from diesel to electric and vice versa.
● Total shift to electric traction will reduce fossil fuel consumption of about 2.83 billion liters per annum
● Overall savings in fuel bill to the extent of Rs. 13,510 cr per annum. Electrification of sections covered under
this decision will result in net savings of Rs. 3,793 cr per annum
● In line with commitment made by India in COP21, total shift to electric traction will reduce CO2 emission of
Railways by 24% till 2027-28

Source: http://pib.nic.in/newsite/PrintRelease.aspx?relid=183399
Computerization of all Control Rooms
● Computerization of control offices helps reduce the possibility of errors at any point of time. This is done
by letting computers assign the routes to the trains.
● This is carried out with the help of a simple relay circuits that tell which part of the tracks is currently
occupied by trains.
● Safety is a major concern for the Indian Railways and computerization will significantly reduce the number
of train accidents due to faulty signalling.
● This process can allow trains to run faster and also reduce the time between two trains thereby increasing
capacity of the Indian railways.
● Currently, only highly congested railway stations such as CST (Mumbai) have a computerized control
office.
● Computerization would also allow to control signals in remote locations with difficult terrain that would
otherwise require a lot of resources.
● It would also increase the number of checks and balances in the system by becoming similar to how flights
operate. As flights are identified/verified each time they enter an ATC, the same can be done with trains.
Internal Systems Approach

● Decentralization:
○ The IR decentralised its organisational operations by creating more zonal centres.
○ IR decentralised procurement through the introduction of Vendor Management System which
considerably raised vendor satisfaction due to the transparency, fair play and equal opportunity
● Working conditions of drivers improved via initiatives like Crew friendly driver’s cabins and brake vans
● International Railway Strategic Management Institute was established to serve the training needs of
managerial staff
● ‘Participation of Railway Employees in Management (PREM)’ was established to increase
participation of railway employees in management
● IR became customer focused: with improved information for passengers through the creation of
enquiry call centres and regular updating of current vacancy positions.
● Railways developed a market-oriented and customer friendly outlook
Actors of organization environment
Specific General

Customers Political Forces

Suppliers (also to IRCTC) Technological Forces

Labor Unions Economic Forces

Central Government (Railways) Environmental & Geographical Forces

Administrative Service Staff Fuel Industry

Other Restaurants (on train food delivery) Metal Industry

Substitutes (airlines, bus)