Beruflich Dokumente
Kultur Dokumente
Research
“The systematic investigation into and study of materials, sources, etc., in
order to establish facts and reach new conclusions” Oxford English dictionary
No No No No
Fruit
Banana
Reality
Scientific Business Researchers Operate
at Two Levels
Abstract level
– concepts
– propositions
Empirical level
– variables
– hypotheses
Definitions
Abstract level -In theory development, the level of
knowledge expressing a concept that exists only as an
idea or a quality apart from an object.
Empirical level -Level of knowledge reflecting that which
is verifiable by experience or observation.
Theory Building A Process Of Increasing
Abstraction
Theories
Concepts
Observation of objects
and events (reality )
Concepts are Abstractions of Reality
Abstract
CONCEPTS
Level
Concept A Concept B
(Reinforcement) (Habits)
Hypothesis at Empirical
Level
Dollar bonus for
sales volume Always makes
over quota four sales calls
a day
A hypothesis is a proposition that is empirically testable.
It is an empirical statement concerned with the
relationship among variables.
A variable is anything that may assume different
numerical values.
Problem Definition, Research
Objectives, Research Questions
and Research Proposal
Good Decisions Start with a Good
Problem Definition
Decision Statement
– A written expression of the key question(s) that the
research user wishes to answer.
Problem Definition
– The process of defining and developing a decision
statement and the steps involved in translating it into more
precise research terminology, including a set of research
objectives.
6–48
EXHIBIT 6.1 Defining Problems Can Be Difficult
6–49
The Problem-Definition Process
Problem
– When there is a difference between the current conditions and
a more preferable set of conditions.
Problems Mean Gaps
– Business performance is worse than expected business
performance.
– Actual business performance is less than possible business
performance.
– Expected business performance is greater than possible
business performance.
6–50
EXHIBIT 6.2 The Problem-Definition Process
6–51
Understand the Business Decision
Situation Analysis
– The gathering of background information to familiarize
researchers and managers with the decision-making
environment.
Interview Process
– Develop many alternative problem statements
– Think about possible solutions to the problem
– Make lists
– Be open-minded
6–52
Understand the Business Decision
Identifying Symptoms
– Interrogative techniques
Asking multiple what, where, who, when, why, and how questions
about what has changed.
– Probing
An interview technique that tries to draw deeper and more elaborate
explanations from the discussion.
6–53
EXHIBIT 6.3 What Has Changed?
6–54
EXHIBIT 6.4 Symptoms Can Be Confusing
6–55
Writing Managerial Decision Statements
into Corresponding Research Objectives
6–56
EXHIBIT 6.5 Translating Decision Statements
6–57
Determine the Unit of Analysis
Unit of Analysis
– Indicates what or who should provide the data and at what level of
aggregation.
Individuals (such as customers, employees, and owners)
Households (families, extended families, and so forth)
Organizations (businesses and business units)
Departments (sales, finance, and so forth)
Geographical areas
Objects (products, advertisements, and so forth).
– Multi-level analysis studies variables measured at more than one unit
of analysis. 6–58
Determine the Relevant Variable
What is a Variable?
– Anything that varies or changes from one instance to another;
can exhibit differences in value, usually in magnitude or
strength, or in direction.
What is a Constant?
– Something that does not change; is not useful in addressing
research questions.
6–59
Types of Variables
Continuous variable Dependent variable
– Can take on a range of – A process outcome or a variable
quantitative values. that is predicted and/or
explained by other variables.
Categorical variable
– Indicates membership in some Independent variable
group. – A variable that is expected to
– Also called classificatory influence the dependent variable
variable. in some way.
6–60
EXHIBIT 6.6 Example Business Decision Situations, Corresponding Research Hypotheses, and Variable
Descriptions
6–61
Writing Research Objectives and
Questions
Research Questions
– Express the research objectives in terms of questions that
can be addressed by research.
– Help to develop well-formulated, specific hypotheses that
can be empirically tested.
– Help the researcher design a study that will produce useful
results.
6–62
Clarity in Research
Questions and Hypotheses
Research Questions
– The researcher’s translation of the problem into a specific inquiry.
Provide input that can be used as a standard for selecting from among
alternative solutions.
Hypotheses
– Statements that can be empirically tested.
State what is expected to be found through the study.
Managerial Action Standard
– A specific performance criterion upon which a decision can be based.
6–63
EXHIBIT 6.7 Influence of Decision Statement of Marketing Problem on
Research Objectives and Research Designs
6–64
How Much Time Should Be
Spent on Problem
Definition?
Budget constraints usually influence how much effort is
spent on problem definition.
The more important the decision faced by management, the
more resources should be allocated toward problem
definition.
The time taken to identify the correct problem is usually
time well spent.
6–65
Factors which influence the choice of
a research topic
Header
Running head and paper title
Page numbers
Method
Level Three Headings: Indented, boldface, lowercase paragraph heading with a period.
Level Four Section Headings: Indented, boldface, italicized, lowercase paragraph heading with
a period.
Self-esteem measurements.
Level Five Section Headings: Indented, italicized, lowercase paragraph heading with a period.
Participant selection.
Quotation Rules
Dist.
Notes. N’s range from 107 to 109 due to occasional missing data. For sex, 0 = male, 1 = female.
BHF = babies hoped for. Dist. Intol. = distress intolerance. Relig. = religiosity.
* p < .05.
Figure 1. This simple path model, adapted from results in a Journal of Consumer Behaviour
paper, is an example of a figure.
Extras
Following the supervisor’s specific instructions
Using the MS Word References tab or other formatting software
Whole numbers under 10 are spelled out while whole numbers over
10 are numerical.
Use full name of source the first time and then refer to source by
last name in subsequent references
Article titles are not framed with quotation marks in the reference
list
When there are more than three sources in a parenthetical citation,
replace all but the first name with “et al.” after the first use of that
citation
Do not cite Wikipedia…just don’t
References
Format for Periodicals
Author, A. A., & Author, B. B. (Year). Title of article. Title of Periodical,
V(n), p-p.
Replication/replicability – is study
repeatable?
1. Experimental
2. Cross-sectional
3. Longitudinal
4. Case study
5. Comparative
Experimental design
elements
Random assignment of subjects to
experimental and control groups,
Pre-testing of both groups,
Independent variable manipulated; all other
variables held constant,
Post-testing of both groups,
Computation and analysis of group differences
more than one case (usually quite a lot more than one)
and at a single point in time in order to collect a body of
quantitative or quantifiable data in connection with two
or more variables (usually many more than two), which
are then examined to detect patterns of association.”
…..and survey research?
Special problems:
Attrition, because people die, or move home, or withdraw
from the study.
Knowing when is the right time for the next wave of data
collection.
The first round may have been badly thought out, which
leaves the later rounds in a bit of a mess.
A panel conditioning effect may creep in to the research
Bryman: Social Research Methods, 4th edition
Case study design
detailed and intensive analysis of one case
e.g. a single community, school, family, person, event, or organization
often involves qualitative research
case is the focus of location/setting just provides a background
types of case: critical, unique, exemplifying, revelatory, longitudinal
e.g. Holdaway (1982, 1983): ethnography of occupational culture in a
particular police force