Eastern Hemisphere and ADP initiative

Submitted by
Vishnu Anand PGP09244
Swadheen Jain PGP09241
Submitted to Sushmita Sahu PGP09240
Dr. Rama Shankar Yadav Shray Yadav PGP09236
Anup Sharma PGP09233
Margesh Patel PGP09216
Navneet Singh PGP09207
Kajal Patil PGP09192 1
 Black and Decker

1918
1914 Opened offices in $4.9 billion
1910
Patented a drill that
revolutionized the
China, England,
Russia, Australia and
Japan
net sales 1996
power tool industry
Founded by Dunkan
Black and Alonzo
Decker to
manufacture $229.6
industrial machinery million net
income

Sales offices in 109 countries

29000 Employees
Second largest producer of power tools, electric
lawns, garden tools and related accessories
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Major stakeholders
Bill Lancester
Appointed as President of Black
and Decker eastern hemisphere in
October 1995
Lancester held senior position in
Black and Decker in Austrailia from
1988 to 1990
From 1990 to 1995, served as Vice
President Marketing and sales for
North America Power Tools group
Jim Bakers
Executive Vice President and
President of Worldwide Power
Tools
Under his guidance, the two
undertook extensive market
research on the professional-
industrial power tool segments
Anita Lim
Asia's Human Resource Manager.
Had been with Back and Decker for
six years
Opposed to the introduction of
ADP plan
Thinks change from MBO to ADP
would be radical
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Situation analysis
After being appointed as President of eastern hemisphere, Bill Lancaster interacted
with people and found that there was a major disparity in management styles

People were not growing or deleloping and had been doing same job since the last
five or more years

About 70 percent of advisory jobs were being filled by outsiders

Managers were using MBO type system that had been replaced by the U.S.

MBO system didn’t seek approval from peers

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 Types of Appraisal System

In house Appraisal and management development US- Appraisal development Plan

plan

Developed by Anita Lim Successful in US

New performance measurement instrumentation Supports 360 degree performance instrument

Expects relatively low agitation Might be unacceptable in Singapore

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Management by Objective

Managers were
encouraged to Not used for
Jointly establish System in Jointly establish
have at least joint goal
clear and Late 1980s, half which superiors clear and
one interim setting only as
comprehensive of the Fortune would meet Does not seek comprehensive
meeting with a simple
objectives for 500 companies individually any input from objectives for
subordinates performance
the were using with each others in the the
during the year evaluation
subordinate for MBO-type subordinate to organization subordinate for
to review instrument in
the coming systems. discuss the the coming
progress and Eastern
year performance year
provide Hemisphere
coaching

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Appraisal Development Plan

Feedback from Feedback from

three to six three to six
employees subordinates

360 degree
feedback
System
Review the forms
and formal
Designed to Self Assessment
develop people assessment is
prepared
Used to
develop highly
functional and
task oriented
team

Manager and Summarization and

employee discuss highlighting key
the report points

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HYBRID ADP
• In 1996, Lim presented a hybrid performance evaluation and
management development system
• Hybrid ADP emphasizes on career planning and goal setting
• Relied on 180 degree feedback only
• If accepted then could add peer reviews and then go to 360 degree
ADP plan

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Concerns and views about ADP

Changing from Can provide

Asians might
MBO to ADP is environment for Long appraisal
not willingly
radical and is better team decision time
open up
unacceptable building

People who
have worked in
Confidentiality
Linguistic US were
of ADP is
barrier supportive
challenged
while others
refrain

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POSSIBLE CHOICESS

Do nothing?

Use Lim’s
hybrid ADP Original ADP
proposal

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Recommendations

Adopt Hybrid ADP Provide proper Cultural differences

and assess the training to should be
potential employees eliminated

Based on the
Everyone should be Make regular
Assessment result,
made to stand on revisions to
ADP should be
equal foot optimize process
adopted or rejected

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THANK YOU!

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